Sergent Major image

Sergent Major

Clothing store Shoe store Childrens clothing store Baby clothing store Dress shop Youth clothing store

😠 Really very unpleasant blonde saleswoman with shoulder-length hair Not having been able to move my mother call me in video to show me a boot I specify a shoe that I did not like. I attended live this saleswoman snatched her boot violently from her hands without a word I WILL NEVER SET FOOT IN THIS... People often mention store, pour, magasin, advice, good, avec, saleswoman, dans,


Address

6 Pl. des Jacobins, 69002 Lyon, France

Website

www.sergent-major.com

Contact

+33 4 78 37 32 33

Rating on Google Maps

4.20 (98 reviews)

Open on Google Maps

Working Hours

  • Monday: 10 am to 1 pm, 2 to 7 pm
  • Tuesday: 9:30 am to 7 pm
  • Wednesday: 9:30 am to 7 pm
  • Thursday: 9:30 am to 7 pm
  • Friday: 9:30 am to 7 pm
  • Saturday: 9:30 am to 7 pm
  • Sunday: Closed

Featured Reviews


Frequently mentioned in reviews: store (16) pour (14) magasin (9) advice (8) good (8) avec (7) saleswoman (7) dans (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Morgane B. 3 years ago on Google
    (Translated by Google) The store does not apply the laws in force for the return of defective items even on sale this law applies. "The professional must then repair or replace the item purchased with the same one or, if this is not possible, reimburse you for it. The professional must respect your choice among these three solutions" Store to flee. I left with a credit note that will be of no use to me and my daughter finds herself without a coat to finish the winter because it is not possible to buy another one since there is none to buy with the credit note ... ... (Original) Le magasin n'applique pas les lois en vigueur pour le retour d'articles deffecteux même en soldes cette loi s'applique. "Le professionnel doit alors réparer ou remplacer l’objet acheté par le même ou, en cas d’impossibilité, vous le rembourser. Le professionnel est tenu de respecter votre choix parmi ces trois solutions" Magasin a fuir. Je suis repartie avec un avoir qui va me servir à rien et ma fille se retrouve sans manteau pour finir l'hiver car pas possible d'en racheter un autre vu il n'y en a pas à acheter avec l'avoir......
    1 person found this review helpful 👍

  • 1/5 ahlem g. 1 year ago on Google
    (Translated by Google) Really very unpleasant blonde saleswoman with shoulder-length hair Not having been able to move my mother call me in video to show me a boot I specify a shoe that I did not like. I attended live this saleswoman snatched her boot violently from her hands without a word I WILL NEVER SET FOOT IN THIS SHAMELESS SHOP AGAIN (Original) Vendeuse blonde et au cheveux mi-long vraiment très désagréable N'ayant pas pu me déplacer ma mère ma appeler en visio pour me montrer une botte je précise une chaussure qui ne ma pas plu . j ai assisté en direct cette vendeuse lui a arrache la botte violemment des mains sans un mot JE N Y METTRAIS PLUS JAMAIS LES PIEDS DANS CETTE BOUTIQUE HONTEUX
    1 person found this review helpful 👍

  • 5/5 Martine G. 3 months ago on Google • 145 reviews New
    I love this store, we find super pretty clothes for our grandchildren. I recommend

  • 5/5 Csilla K. 2 months ago on Google • 58 reviews New
    Super cute kids clothes!

  • 4/5 Brian R. 1 year ago on Google • 43 reviews
    Affordable elegance

  • 5/5 Amélie L. 1 year ago on Google • 30 reviews
    2nd visit today to this store. No regrets. We received a very warm welcome, advice (for sizes)... and above all everything was given to us with a smile and kindness. It really makes you want to come back! I recommend!

  • 1/5 Marie G. 1 year ago on Google • 13 reviews
    The saleswoman starts to take care of me then goes to another customer and leaves me stranded. . Too bad I had several purchases (including baby socks) to make. I will go to another store

  • 5/5 Cécile F. 9 months ago on Google • 12 reviews
    Always a pleasure to shop at Sergeant Major! We easily fall for the pretty clothes on offer! In addition, the salespeople are good advice to guide us and choose the sizes we need. It's easy to get around with a stroller! In the top !

  • 5/5 Nasser Zahir L. 5 months ago on Google • 7 reviews
    Smiling and professional salespeople, friendly with customers. We have always been well received.

  • 5/5 Leslie O. 7 months ago on Google • 5 reviews
    I came to buy clothes for my niece and I was surprised by the good support from the salespeople, who were able to advise me. In addition, I was very well received and the shop is well maintained. I will definitely come back!

  • 1/5 Castellano A. 9 months ago on Google • 3 reviews
    Came to collect a package at 6:50 p.m. Doors closed even though the store is supposed to close at 7 p.m.!! I work on the peninsula and finish at 7 p.m. so I left early on purpose and got a door. THANKS.

  • 5/5 Andre “Camille” J. 1 year ago on Google
    (Translated by Google) Very warm welcome and very good advice from the whole team on very fashionable products (Original) Très bon accueil et très bon conseil de toute l’équipe sur des produits très à la mode

  • 5/5 Alexandra F. 1 year ago on Google
    (Translated by Google) A great collection, a warm and professional welcome, I highly recommend! (Original) Une super collection, un accueil chaleureux et professionnel, je recommande vivement !

  • 5/5 A T. 1 year ago on Google
    (Translated by Google) Very nice shop! A great welcome and very good advice! It is with pleasure that I will return for future purchases! (Original) Très chouette boutique! Un super accueil et de très bons conseils! C'est avec plaisir que j'y retournerai pour de futurs achats!

  • 1/5 Clémentine M. 2 years ago on Google
    (Translated by Google) Brunette cashier with bangs and long hair very condescending and unpleasant. Came for a gift, she took me high to explain banalities to me as if nulliparous women were completely foreign to the world of children 😤 (Original) Caissière brune à la frange et aux cheveux longs très condescendante et désagréable. Venue pour un cadeau, elle m’a pris de haut pour m’expliquer des banalités comme si les femmes nullipares étaient complément étrangères au monde des enfants 😤

  • 1/5 Pauline B. 2 years ago on Google
    (Translated by Google) Visit of the store on Saturday January 29, a very unpleasant and intrusive saleswoman came to "advise" me, not appreciating her way of addressing me, I decide to go further in the store and I choose ONLY two items , at the checkout I am asked if I have been advised, I say no and There! the saleswoman at the beginning allows herself to shout through the store: WELL IF I HELPED HIM HUH...! She was looking for something for her son etc. When do we talk like that to customers?! We need to review the sales strategy!!! (Original) Visite du magasin le samedi 29 janvier, une vendeuse très désagréable et intrusive est venue me "conseiller", n'appréciant pas sa manière de s'adresser à moi, je décide d'aller plus loin dans la boutique et je choisis SEULE deux articles, en caisse on me demande si on m'a conseillé, je dis non et Là ! la vendeuse du début se permet d'hurler à travers le magasin : BAH SI JE L'AI AIDÉ HEIN... ! Elle cherchait un truc pour son fils etc À quel moment on parle comme ça aux clients ?! Il faut revoir la stratégie de vente !!!

  • 5/5 annie l. 1 year ago on Google
    (Translated by Google) The team very attentive and good advice. All with patience and a smile. See you soon (Original) L’équipe très à l’écoute et de bons conseils. Le tout avec de la patience et le sourire. A très bientôt

  • 2/5 michel d. 2 years ago on Google
    (Translated by Google) Made purchase in this store of 2 dresses and pajamas, we felt a lack of involvement of the saleswoman for advice on this choice of clothes. We were the only customers so not overwhelmed. We really felt like we were annoying him to be very polite. Customer relationship training would be a good idea. (Original) Fait achat dans ce magasin de 2 robes et d’un pyjama , on a ressenti un manque d’implication de la vendeuse pour des conseils sur ce choix de vêtements . Nous étions les seuls clients donc pas débordée . On avait vraiment l’impression de l’ennuyer pour rester très poli. Une formation de relation clientèle serait judicieuse.

  • 5/5 Jennifer A. 1 year ago on Google
    (Translated by Google) Sergent major is a brand that I particularly like, it's always a pleasure to come to the Jacobin shop with a pleasant team and very good advice. (Original) Sergent major est une marque que j’affectionne particulièrement , c’est toujours un plaisir de venir dans la boutique de jacobins avec une équipe agréable et de très bon conseil.

  • 5/5 Ghislaine D. 2 years ago on Google
    (Translated by Google) The Place des Jacobins store in Lyon has very, very pleasant staff. (Original) Le magasin place des jacobins à Lyon est doté d un personnel très très agréable.

  • 1/5 Anca S. 3 years ago on Google
    (Translated by Google) I have just made a purchase and the saleswoman did not want to apply to me the legal reduction displayed in the store and practiced in the other SM stores. I share the similar opinion that was posted stating that this shop does not follow the law. (Original) Je viens d'effectuer un achat et la vendeuse n'a pas voulu de m'appliquer la réduction légale affichée dans le magasin et pratiquée dans les autres boutiques SM. Je partage l'avis similaire qui a été publié en précisant que cette boutique ne respecte la loi.

  • 5/5 Alexandre R. 3 years ago on Google
    (Translated by Google) We went to this store today after school, with my daughters. Faced with my dismay, a lady then offered to help me. I would like to thank her for her extreme kindness and her precious advice. She never hesitated to offer us the promotions of the moment. The girls and I really enjoyed it. (Original) Nous nous sommes rendu dans cette boutique aujourd'hui à la sortie de l'école, avec mes filles. Face à mon désarroi, une dame m'a alors proposé son aide. Je tiens à la remercier pour son extrême gentillesse et ses précieux conseils. Elle n'a jamais hésité à nous proposer les promotions du moment. Les filles et moi même avons vraiment apprécié.

  • 1/5 Romain B. 2 years ago on Google
    (Translated by Google) Hello, Just to say that my wife is a regular customer of this store, and that exceptionally today Friday June 18 I went there to exchange 2 items which were too small for my daughters .... To start with 2 clients walked past me at the cashier, the cashier noticed anyway and let me pass. Then, she couldn't find my wife's name and literally told me to put myself aside in order to pass customers who came after me. I find it shameful knowing that there was barely 1mn. So I left with my items too small and I don't know what I'm going to do with them, maybe rags ..... (Original) Bonjour, Juste pour dire que ma femme est une cliente régulière de ce magasin , et qu'exeptionnellement aujourd'hui vendredi 18 juin je m'y suis rendu afin d'échanger 2 articles qui était trop petit pour mes filles.... Pour commencer 2 clientes me sont passées devant à la caisse, la caissière a tout de même remarqué et m'a fait passer.ensuite, elle ne retrouvait pas le nom de ma femme et m'a littéralement dit de me mettre de côté afin de passer les clients venus après moi. Je trouve cela honteux sachant qu'il n'y en avait pour à peine 1mn. Du coup je suis reparti avec mes articles trop petit et je ne sais ce que je vais en faire, peut être des chiffons.....

  • 4/5 Cilou C. 2 years ago on Google
    (Translated by Google) I did not buy anything but very clean and tidy store. Saleswoman listening (Original) Je n'ai rien acheté mais magasin très propre et bien rangé. Vendeuse à l'écoute

  • 5/5 Therez Dellapina P. 2 years ago on Google
    (Translated by Google) Very nice store of children's clothing and toys. Lots of choice and good quality pieces. I recommend 😊 (Original) Très beau magasin de vêtements et jouets pour enfants. Beaucoup de choix et des pièces de belle qualité. Je recommande 😊

  • 5/5 Lucas s. 7 months ago on Google • 1 review
    A very welcoming team, qualified staff and a well-organized store. I recommend this address


Call +33 4 78 37 32 33 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Women's clothing
  • Accessibility
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ In-store pick-up
    • ✓️ In-store shopping

Trends



Last updated:

Similar Shoe stores nearby

Last updated:
()