5/5 Daniel F. 6 months ago on Google • 32 reviews
Dear
Admin,
I
recently
had
the
pleasure
of
staying
at
the
Hollywood
Inn
Hotel,
and
I
feel
compelled
to
share
my
experience.
Upon
my
arrival,
I
was
quite
stressed
and
tired,
and
I
encountered
a
minor
issue
with
my
room
booking.
However,
I
was
pleasantly
surprised
by
the
swift
resolution
of
this
matter,
and
I
was
even
upgraded
to
a
suite.
I
must
commend
the
exceptional
service
provided
by
three
of
your
employees,
Nazih,
Adnan
and
Juliano,
who
not
only
rectified
the
issue
promptly
but
also
displayed
an
extraordinary
ability
to
help
me
relax
and
take
my
mind
off
the
stresses
of
my
day.
Their
impeccable
customer
service
was
the
primary
reason
I
chose
to
accept
the
free
upgrade
rather
than
seeking
accommodations
elsewhere.
I
strongly
recommend
that
the
hotel
owner
consider
recognizing
the
outstanding
contributions
of
Nazih
and
Adnan,
as
well
as
Juliano
with
a
well-deserved
pay
raise.
Their
dedication
and
exceptional
service
truly
set
them
apart.
Throughout
my
stay,
I
found
that
any
issues,
concerns,
or
questions
I
had
were
consistently
addressed
in
a
timely
and
efficient
manner,
whether
by
Adnan,
Nazih,
or
any
other
member
of
your
staff.
The
level
of
customer
service
provided
was
nothing
short
of
outstanding.
Having
stayed
at
various
hotels,
I
can
confidently
say
that
I
intend
to
return
to
the
Hollywood
Inn
Hotel
on
my
next
visit
to
Lebanon.
In
terms
of
location,
the
hotel's
proximity
to
the
beach,
cafes,
and
bars
is
truly
unbeatable.
This
convenience
significantly
enhanced
my
overall
experience.
In
conclusion,
I
cannot
find
fault
with
any
aspect
of
my
stay,
and
I
must
reiterate
that
the
quality
of
service
provided
by
Adnan
and
Nazih
was
invaluable
to
me.
I
extend
my
sincere
gratitude
to
your
team
for
a
memorable
stay
at
the
Hollywood
Inn
Hotel.
I
recommend
this
hotel
to
all.
Thank
you
for
your
hospitality.
Sincerely,
Daniel
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