Bijou Brigitte image

Bijou Brigitte

Fashion accessories store

😠 Disgusting service, all the items are wonderful, the lady working there is the most disrespectful and grumpy person in town


Address

Muntstraat 11, 6211 EG Maastricht, Netherlands

Website

www.bijou-brigitte.com

Contact

+31 43 205 7929

Rating on Google Maps

2.80 (18 reviews)

Open on Google Maps

Working Hours

  • Wednesday: 9:30 am to 6 pm
  • Thursday: 9:30 am to 8 pm
  • Friday: 9:30 am to 6 pm
  • Saturday: (Carnival Saturday), 9:30 am to 5:30 pm, Hours might differ
  • Sunday: (Carnival in the Netherlands), 12 to 5 pm, Hours might differ
  • Monday: (Carnival in the Netherlands/Shrove Monday), 12 to 6 pm, Hours might differ
  • Tuesday: (Carnival in the Netherlands), 9:30 am to 6 pm, Hours might differ

Featured Reviews


Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 carolina m. 2 years ago on Google • 7 reviews
    Disgusting service, all the items are wonderful, the lady working there is the most disrespectful and grumpy person in town
    2 people found this review helpful 👍

  • 3/5 Wolfgang M. 5 years ago on Google
    Ganz ok
    2 people found this review helpful 👍

  • 1/5 Marta S. 1 year ago on Google • 105 reviews
    I don't enjoy leaving bad reviews, but it's time this location got a call from corporate and shook things up.. I recently realised that it's become a bit of a joke in town, just how miserable and rude the assistants are at this Bijou Brigitte. If someone told me that they are held against their will, I'd believe it! 😅
    1 person found this review helpful 👍

  • 1/5 Kiran A. 1 year ago on Google • 31 reviews
    Good jewellery but they could learn a thing or two about customer service. The ladies working there are very rude and not helpful. Theres no concept of a hello or a goodbye to a customer or offering to help. The woman at the counter saw me fidget for good two minutes with clip on earrings while standing at the counter and offered no help! Pathetic service.
    1 person found this review helpful 👍

  • 1/5 roxan b. 1 year ago on Google • 4 reviews
    2 weken geleden €50 achter gelaten. Nu met 2 artikelen langs geweest omdat ze van zeer slechte kwaliteit zijn. Verkleurde oorbellen (2x dragen) en zonnebril welke helemaal uit elkaar valt. Gevraagd of ik enige service kan krijgen van ze, maar helaas. Personeel trok wenkbrauwen omhoog en gaf alleen maar aan zonder artikel nummer kan ik niks. De toon was zeer onvriendelijk! Niet meedenken met de klant. Jammer hoor, ik kom hier dus niet meer terug!
    1 person found this review helpful 👍

  • 1/5 Seda C. 7 years ago on Google • 3 reviews
    Last week I have bought several items like ear rings, bracelets, necklace and a small purse. I have bought several items of the same kind because I wanted to see first if it is going to fit my dress. I have specifically asked to the responsible person if I can bring these back if I am not happy with. She said it is possible to return everything back in 30 days and I do not get my money back but can exchange it and buy other things. i agreed and bought the stuff I wanted. Today I went to the store to give a couple of things back and what I heard was that I cannot return the earrings because of the hygiene reasons. I fully understand this. It is mostly the case in many stores. But what I do not understand is that why the person did not mention it at all. When I asked this question to her, she replied in a very rude manner that she forgot it. That’s fine too but what about me? They changed the purse and another thing but I did not get my receipt for the other items either. I see that returning policy is kind of problematic.
    1 person found this review helpful 👍

  • 1/5 Marvin H. 1 year ago on Google • 3 reviews
    Zeer slechte zaak en onaardige mensen. Mijn dochter koopt van haar zakgeld een ring. Binnen 30 min helemaal verkleurd. Antwoord van de manager: tja dan moet ze geen nep sieraden kopen. Mijn conclusie: Veel te dure nep troep.
    1 person found this review helpful 👍

  • 1/5 J E. 4 months ago on Google • 37 reviews
    this store should be closed The old lady has quite a nasty attitude and makes awful comments towards people that moved in the city

  • 4/5 marie angèle Y. 4 years ago on Google
    Très bon accueil des vendeuses et de très jolis bijoux pour tous les goûts...

  • 5/5 Cindy O. 4 years ago on Google
    🎁💍📿💎👑🛍️

  • 4/5 Hans P. 4 years ago on Google
    Mooie collectie

  • 2/5 Bibi 1 year ago on Google
    2 haarbanden gekocht, de prijskaartjes werden gescand bij de kassa. Thuisgekomen vergeleek ik de betaalde prijs met de prijs aan de kaartjes; 2x2e meer betaald dan op de kaartjes stond!

  • 2/5 Bárbara C Q. 4 months ago on Google • 1 review
    Wonderful products, but, the customer service is terrible, the workers are really nasty and rude towards the clients. Very unpleasent current experiences with the workers.


Call +31 43 205 7929 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✗ Delivery
    • ✓️ In-store shopping

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