1/5 Soveet 2 months ago on Google • 16 reviews New
Looking
for
a
great
experience?
Look
somewhere
else.
Close
proximity
to
the
airport
made
this
an
ideal
choice
but
I
didn’t
know
what
I
was
getting
into.
The
management
is
aware
but
shameless
about
their
business
at
this
property.
Basic
needs
like
confirmed
reservation
is
NOT
GUARANTEED.
Forget
about
staying
a
night
at
one
of
their
rooms.
They’ll
gladly
offer
you
the
lobby
for
whatever
money
you’ve
spent.
I
had
booked
an
Executive
King
room
to
spent
the
night
before
my
international
flight
the
next
morning.
When
I
arrived
at
the
hotel,
the
front
desk
staff
asked
me
if
I
needed
a
taxi
for
Rs.
1200
after
checking
me
in
and
before
asking
me
to
wait
in
the
lobby
because
the
room
isn’t
ready
yet.
I
waited
in
the
lobby,
for
3
hours
before
I
decided
to
leave
and
just
spend
my
night
at
the
airport.
The
staff,
including
the
management
had
no
answer
as
to
why
my
room
wasn’t
ready
six
hours
after
my
check-in
time.
Later
I
figured
it
wasn’t
the
issue
with
just
my
reservation,
there
were
plenty
of
unhappy
guests
for
the
same
reason.
They
oversold
and
they
didn’t
have
enough
rooms.
They
were
making
unnecessary
excuses
and
making
the
guests
wait.
Would
never
go
back
if
I
get
a
chance
and
would
not
recommend
this
property
to
anybody
I
know
in
Chennai.
If
you
want
to
deal
with
a
conning
and
deceiving
management,
this
is
your
to-go
place.
Marriott
could
do
so
much
better.
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