Uber Jeddah office image

Uber Jeddah office

Software company

😠 What a poor performance company! Ordered a driver and so he messaged me where my destination was. Obviously it wasn't enough money for him, so he just cancelled the ride off. They dont even have a reliable customer service. What a shame for company People often mention Uber, account, good,


Address

Near Falak Square, Al Falak Roundabout Office 204, Second Floor Platini Tower A, Jeddah 23442, Saudi Arabia

Website

help.uber.com

Rating on Google Maps

3.40 (949 reviews)

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Working Hours

  • Saturday: (Eid al-Fitr (Observed)), Closed, Hours might differ
  • Sunday: (Eid al-Fitr (Observed)), 9:30 AM to 5:30 PM, Hours might differ
  • Monday: (Eid al-Fitr (Observed)), 9:30 AM to 5:30 PM, Hours might differ
  • Tuesday: (Eid al-Fitr (Observed)/Eid al-Fitr), 9:30 AM to 5:30 PM, Hours might differ
  • Wednesday: (Eid al-Fitr/Eid al-Fitr (Observed)), 9:30 AM to 5:30 PM, Hours might differ
  • Thursday: (Eid al-Fitr (Observed)), 9:30 AM to 5:30 PM, Hours might differ
  • Friday: (Eid al-Fitr (Observed)), Closed, Hours might differ

Featured Reviews


Frequently mentioned in reviews: Uber (14) account (11) good (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Yasmin S. 2 years ago on Google
    What a poor performance company! Ordered a driver and so he messaged me where my destination was. Obviously it wasn't enough money for him, so he just cancelled the ride off. They dont even have a reliable customer service. What a shame for company
    8 people found this review helpful 👍

  • 1/5 Ahmed M. 1 year ago on Google
    Surprised of the level of poor service in Jeddah, in the airport it’s very hard to order Uber. At the hotel we had tried for 2 hours to book a ride but was unsuccessful each time. The drivers accepts the ride and then cancel it right away.
    5 people found this review helpful 👍

  • 5/5 Ahmed M. 2 months ago on Google • 104 reviews New
    Very excellent and respectful. Excellent treatment

  • 1/5 Islamic L. 5 years ago on Google
    Phone Number not right. so bad
    4 people found this review helpful 👍

  • 5/5 منصور 3 months ago on Google • 96 reviews New
    I booked an appointment after much trouble and fatigue and sent it to the support department through the help in the application and contacted Uber on Twitter. Unfortunately, they do not understand their work So I decided to visit the Uber office on Salri Street There was only one employee At 9:40 a.m., within 10 minutes, the employee’s thanks and appreciation issues were resolved May God grant him success. Unfortunately, I did not take his name

  • 1/5 Moaz m. 4 months ago on Google • 70 reviews
    My account was suspended for no reason, as always, and I went to the office and deactivated the account in five minutes. Ok, from the beginning, why did you stop the account???!!!
    1 person found this review helpful 👍

  • 4/5 Firas Q. 2 years ago on Google
    You have to book an appointment before you go. The service is good and will help you very well but the problem only one person is working that's why I gave them 4 stars but everything else is perfect
    3 people found this review helpful 👍

  • 5/5 Daily N. 4 years ago on Google
    I have my new privet Toyota Corolla 2019 model car Anybody need pic drop from airport or anywhere feel free and contact me 00966534941051 sardar magsi
    3 people found this review helpful 👍

  • 1/5 Ozi O. 1 year ago on Google
    Poor service and careless arrogants
    3 people found this review helpful 👍

  • 1/5 حسن �. 3 months ago on Google • 5 reviews New
    May the peace, blessings, and mercy of God be upon you Of course, I went to Uber today with a long-time and casual employee because my account was blocked from receiving requests because I did not know how to fix the criminal background, and I wanted the employee to help me. He said that your account is blocked due to the criminal background and because the car is a 2017 model. Note that I did not receive a notification from Uber regarding the model, only a criminal background notification. Then he said, “May God compensate you with good things.” I said, “See, it is normal.” He said, “May God compensate me and compensate you with good things, and you can work for Karim and Jenny.” He does not know that my Lord will guarantee sustenance in applications and other applications. Then I said, “Teach me briefly how to add a car.” He deleted my previous car and said, “Okay, this is canceled.” He taught me how to add a car, and I think I am fine. I can add a car without canceling the previous car. Thank you
    2 people found this review helpful 👍

  • 2/5 Osama F. 4 years ago on Google
    One of the worst app when it comes to delivering and communicating
    2 people found this review helpful 👍

  • 5/5 حاول �. 8 months ago on Google
    Good employers and helpful, thank you
    2 people found this review helpful 👍

  • 5/5 Jamil B. 5 years ago on Google
    MaShaAllah uber good for jobless people thanks Uber
    1 person found this review helpful 👍

  • 1/5 Tamim M. 2 years ago on Google
    I dont recommend uber, how come you will deduct from my bank account money without my acceptance, its illegal
    1 person found this review helpful 👍

  • 1/5 الوجيه �. 3 months ago on Google • 3 reviews New
    They gave me an appointment at 5 in the afternoon, and it ends at 5:30, and I got what I got. They are consistent. God suffices me for them. The whole of the West has no office other than Jeddah. Technical support. There is no such shameful company.
    1 person found this review helpful 👍

  • 5/5 a true l. 3 years ago on Google
    Very good, control covid-19. Good stuff
    1 person found this review helpful 👍

  • 1/5 OMAR M. 9 months ago on Google
    It is a nightmare to try reaching Uber customer support that has no phone or WhatsApp or email to reach to in order ro file an official complaint about heavy smoking Uber cars in Jeddah Saudi Arabia. 70%+ of all Uber drivers are heavy chain smokers or they allow clients of all ages to smoke freely in their cars. Why not imposing a strict work ethics on all Uber participants to respect & be more caring toward clients with various Medical issues & the elderly 🔥
    1 person found this review helpful 👍

  • 2/5 kհօօตí �. 2 years ago on Google
    uber eats delivery app alow for foreign people???
    1 person found this review helpful 👍

  • 1/5 يوسف �. 3 months ago on Google • 6 reviews New
    Bad application. I forgot things with a driver. Unfortunately, he has bad manners and bad behavior. At that time, I had a job at the bank and I said, “Wait for me,” and everything in his account will not wait for free. The important thing is that he suddenly came to me and said, “My account is on my way!”? I called him and forgot my things with him and sat frantic for him to return my things after I contacted the company and suddenly I got my account and I couldn’t pay in cash and the reason!? While he was returning my items, he counted it as a ride, and now every time I request an Uber, my account is suspended. God suffices me, and He is the best disposer of affairs. God’s right hand. If there were men and enough, there would be nothing but this movement. Now I am requesting Uber to solve my problem, and these problems do not work in Uber.

  • 1/5 Abdurrahim D. 10 months ago on Google
    Here is vid of me registering my car after going to office3times Trying to be accepted as it says in vid thats my Car Model R on the app List of Accepted Models but not by the office here in SAUDI ARABIA so I’m Still getting Rejects My last3rd visit 10/7/23 Now its 7/8/23 I’ll check to today and post my Update

  • 5/5 Qasim K. 7 months ago on Google
    💕

  • 4/5 Muhamd M. 5 years ago on Google
    Great staff, not too overcrowded. Parking can be terrible.

  • 5/5 Ahmed Hassan N. 3 years ago on Google
    Staff Is Working Properly and Friendly

  • 5/5 Sameer S. 3 years ago on Google
    Nice vv good

  • 1/5 zo z. 3 months ago on Google • 3 reviews New
    They prepared my account because when I registered for Uber, I registered two accounts because the first one was not configured with me. I registered again and called support to merge the two accounts or cancel one, and it was of no use. The worst experience.

  • 5/5 MOHAMMAD ARIFUL I. 3 years ago on Google
    That one best place


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