(Translated by Google) I had an appointment today at Sanador, when I arrived I was told that the doctor was late, 50 minutes passed and nothing, they still couldn't tell me how long it would take, so I left. An hour gone, an hour there and an hour back, 3 hours lost in vain, we ended up having to take days off and appointments in the private system, alas! Insensitivity and irresponsibility, I recommend you choose another clinic! (Original) Am avut o programare astazi la Sanador, cand am ajuns am fost anuntat ca medicul intarzie, au trecut 50 de min si nimic, tot nu au reusit sa imi spuna cat mai dureaza, asa ca am plecat. O ora dus, o ora acolo si o ora inapoi, 3 ore pierdute aiurea, am ajuns sa fim nevoiti sa ne luam zile de concediu si pentru programari in sistemul privat, vai de capul nostru! Nesimtire si lipsa de responsabilitate, recomand sa va alegeti alta clinica!

(Translated by Google) Disappointed with the services provided. I hadn't been to them for 1 year and I considered them very accessible due to the location ... I did a blood count on Thursday, I repeated it on Saturday. I don't expect to receive the result for Saturday, considering it's a weekend ... but I won't expect Thursday for Thursday either. And at the reception you are told that the result is available in 24-48. (Original) Dezamăgit de serviciile oferite. Nu mai fusesem de 1 an la ei și am considerat ca sunt foarte accesibili datorita locației...am făcut o hemograma joia, sâmbătă am repetat-o. Nu ma așteptăm sa primesc rezultatul pentru cea de sâmbătă având în vedere ca e weekend...dar nici pe cea de joi sa nu o am pana joi. Si la recepție ti se spune ca rezultatul e disponibil în 24-48.

Quality services

(Translated by Google) I went to a checkpoint, everything went very fast. I had an appointment at 14:20, I arrived at 13:30 and in 10 minutes I was already in the office. The doctor who consulted me very professionally. I recommend! (Original) Am fost la un control, totul a decurs foarte repede. Am avut programare la 14:20, am ajuns la 13: 30 și în 10 minute eram deja în cabinet. Doctorul care m-a consultat foarte profesionist. Recomand!

(Translated by Google) I had an ENT appointment and I was deeply disappointed. I knew more than the doctor knew and the answer was: "We have nothing to do with you" :)) Sad (Original) Am avut o programare la ORL si am ramas profund dezamagita. Stiam eu mai multe decat stia domnul doctor si raspunsul a fost: “Nu avem ce sa va facem” :)) Trist

Update 19.04.22 I was contacted by customer service staff. I was asked about the issue and she tried to solve it. Was offered apologies and second day reschedule for my ultrasound. I was suggested to address any future issues by email. Chaotic reception staff. The doctor left the clinic prior to attending my appointment. The receptionist did not inform the doctor of my presence. Waited on the hallway for nothing. Poor communication everywhere. Was offered an appointment 6 weeks later... 👎 19.04.22 After a reschedule of more than one month after initial one (the reschedule was made on Good Friday therefore was suspecting they might have a day off and asked several times the phone operator to confirm the doctor is working on that day and she reassured me the doc is on duty) I got a call three days before the appointment date to be told the clinic is actually closed. I have arranged plans accordingly to be available for my ultrasound. Completely unprofessional customer service! Would not recommend!! Was offered an appointment on the 25th of May. Zero customer service recovery. Unacceptable!!

Great offices and from what I've met so far great people. Also they have Mega Image Shop'n'Go !

Interesting architecture, good amenities, wide variety of companies. Hard to get there by public transport, but the taxi I ordered came with no problem.

(Translated by Google) They are not properly organized for the current situation and they stand in line without a roof over their heads either sun or rain! At least that's how it was in July ... However, I can't avoid the crowds inside - from the reception or on the color in front of the offices! (Original) Nu sunt corect organizati pentru situatia actuala si se sta la coada fara un acoperis deasupra capului fie soare fie ploaie! Cel putin asa era in iulie...Totusi nu reusesc sa evite aglomeratia la interior -de la receptie sau pe culoare in fata cabinetelor !

Very disappointed by this place. Extremely poor organisation. Not sure why they need 4 people at the reception since anyway I spent there 1h outside in the cold waiting to leave a sample for tests (which normally should take max 15 min).

Hello, I am Emel Nurlualtay. I want to be examined by a doctor. I want to know how much the examination fee is. Also, I'm Turkish, Romance, and I don't know how to speak English. Can you help me? Thank you.

(Translated by Google) I went to the clinic in Baneasa and two nurses (kind by the way) from the sample collection office were looking at a nail fungus like on a plane! They didn't have a harvest kit, but I'm almost convinced that if they had one, it wouldn't have helped them much. Wasted time, nerves…. (Original) Am fost la clinica din Baneasa iar doua doamne asistente ( amabile dealtfel) din cabinetul de recoltare probe se uitau la o micoza a unghiei ca la avioane! Nu aveau un kit de recoltare dar sunt aproape convinsa ca si daca aveau unul nu le-ar fi ajutat foarte mult. Timp pierdut aiurea, nervi….

Relatively convenient location, well maintained, pretty small though for the amount of customers visiting the site daily for various medical tests. Long waiting time for registering at the reception. Otherwise all fine to recommend.

They have free available parking. The clinic is okay. The inside hallway is a bit narrow but they respect appointments so you won't sit much in the hallway

Mistakes at every levels. Business approach.

(Translated by Google) The doctors have a professional and well-trained conduct, unlike other private clinics where I have been, even famous. The tests and ultrasounds were very well done. (Original) Doctorii au o conduită profesionista și bine pregătiți, spre deosebire de alte clinici private unde am am fost, chiar de renume. Analizele și ecografiile au fost foarte bine făcute.

(Translated by Google) Crowding and chaos in data processing and people. Outdoor waiting area where you stay for 2 hours. Shame.. (Original) Aglomerație și haos la prelucrarea datelor și a persoanelor. Spatiu de așteptare în aer liber unde se stă și 2 ore. Rușine..

(Translated by Google) Crowded and people are kept outside at 3 degrees. Over 50 people outside without information on how the system works. (Original) Aglomerat și oamenii sunt ținuți afara la 3 grade. Peste 50 de persoane afara fără informații despre cum funcționează sistemul.

Ok

you have at least one doctor with serious behavioral problems that require psychiatric attention maybe would not be bad to check your staff at least once per year in this regard, one day might get a patient all beaten up….

(Translated by Google) We arrived at the appointment on time and the lady at the reception, a little nervous, told us that the doctor was not here, she left. Because I made an appointment online and not directly with them at the clinic. You cross Bucharest with a sick child and realize that you are hitting the road in vain because of incompetence. (Original) Am ajuns la programare la timp si domnisoara de la receptie putin cam nervoasa ne - a spus ca doctora nu este, a plecat. Fiindca am facut programare online si nu direct la ei la clinica. Traversezi Bucurestiul cu un copil bolnav si constati ca bati drumul degeaba din cauza incompetentei.

Doctors 5 stars but the rest of the staff 1 star, bad experience

(Translated by Google) The ENT lady is very insensitive, I went to her and she spoke extremely badly to me. As long as I had health problems, no doctor could tell me what I really had until the doctor gave me some antibiotics and it got worse and I got to the hospital. Very expensive and doesn't help at all. I do not recommend. (Original) Doamna de la ORL este foarte nesimtita, am fost la ea și a vorbit extrem de urat cu mine. Cat timp am avut probleme de sanatate, nici un doctor nu putea sa îmi zica ce am cu adevarat pana cand mi-a dat doamna doctor niste antibiotici și mai rau mi-a facut și am ajuns in spital. Foarte scump și nici nu ajuta cu nimic. Nu recomand.

Nice & friendly staff; they are trying to answer all the pacients requests; the nurse from laboratory is great:)

Very nice area if you have a car, the building is also well taken care of

Doctors are well prepared, but the staff is not organized at all, I had to wait 1 Hour for a simple procedure...

Modern business park with good infrastructure. Easy to reach from the highway. Close to both airports. Enough parking space.

(Translated by Google) I thank Dr Mirela Nicolae (obstetrician gynecology) 💐💐💐😘 (Original) Ii mulțumesc Doamnei Dr Mirela Nicolae (obstetrică ginecologie) 💐💐💐😘

I made an appointment last week, for tomorrow...I got a call today to be told that it can't be done tomorrow, only next week. Does anyone think that some people hardly take a day off that they can't just change overnight? Lack of professionalism and interest in our needs! Shame! I'm changing the review because of how my situation was handled after reporting it. I stick to the idea that the discussion could have been coordinated differently by the caller, yesterday, when I was casually told that today I have no appointment, it doesn't matter if it was an emergency or not. Thanks for the quick rescheduling and understanding!

The clinic is ok, the reception staff is ok, but Dr. PISCANU has a disturbed, sullen, uninterested attitude. Too bad for the money invested in the clinic, if such doctors are employed.