1/5 Alexandru Iulian B. 2 years ago on Google
(Translated
by
Google)
Summary:
-
I
called
at
9:00
-
call
....
reject
the
call
(BUSY
=
probably
the
employee
had
not
finished
her
coffee
and
did
not
want
to
talk
to
a
customer)
-
call
after
about
10
minutes,
busy
line
(HOPE
=
employee
started
answering
calls
and
talking
to
customers)
-
call
after
1
minute
...
reject
the
call
(DIDN'T
LIKE
MY
NUMBER)
I
GAVE
UP
I
called
another
clinic
where
they
spoke
nicely,
he
understood
the
problem
and
called
the
doctor
for
more
information,
I
was
scheduled
for
the
next
day
when
the
doctor
was
on
duty
and
I
was
told
everything
about
the
price.
I
RECEIVED
A
CALL
BACK
FROM
THE
Nova
Derm
Clinic
after
30
minutes
in
which
I
had
3
conversations
at
the
other
clinic
and
I
also
made
an
appointment.
I
REJECTED
THEIR
APPEAL
for
"impeccable
efficiency."
You
have
lost
a
client,
I
will
not
enter
Nova
Derm
in
the
future,
I
prefer
to
pay
3
times
at
a
clinic
that
answers
the
phone.
I
increase
my
coffee.
(Original)
Rezumat:
-
am
sunat
la
ora
09:00
-
suna....respinge
apelul
(OCUPATA
=
probabil
angajata
nu
isi
terminase
cafeaua
si
nu
vroia
sa
vorbeasca
cu
un
client)
-
sun
dupa
aproximativ
10
minute,
linie
ocupata
(SPERANTA
=
angajata
a
inceput
sa
raspunda
la
apeluri
si
vorbeste
cu
clienti)
-
sun
dupa
1
minut...respinge
apelul
(NU
II
PLACEA
NUMARUL
MEU)
AM
RENUNTAT
Am
sunat
la
o
alta
clinica
unde
mi
s-a
vorbit
frumos,
a
inteles
problema
si
l-a
sunat
pe
doctor
pentru
mai
multe
informatii,
mi
s-a
facut
programare
pentru
urmatoarea
zi
cand
avea
tura
doctorul
si
mi
s-a
spus
totul
legat
de
pret.
AM
PRIMIT
UN
APEL
inapoi
de
la
clinica
Nova
Derm
dupa
30
de
minute
in
care
am
avut
3
conversati
la
cealalta
clinica
si
am
facut
si
programare.
LE-AM
RESPINS
APELUL
pentru
"eficienta
ireprosabila".
Ati
pierdut
un
client,
nu
voi
intra
in
Nova
Derm
pe
viitor,
prefer
sa
platesc
de
3
ori
la
o
clinica
care
raspunde
la
telefon.
Spor
la
cafea.
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