Featured Reviews


Frequently mentioned in reviews: room (79) hotel (49) stay (37) front (27) desk (27) staff (22) nice (19) clean (19) night (18) beach (15)
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  • 1/5 jasmine b. 1 year ago on Google
    Horrible horrible experience. This hotel is cat fish when you see the outside area and the lobby you would think it was a nice classy hotel. You would think you found such a good deal to be just one block away from south beach… BUT it’s a scam literally the rooms are disgusting and super tiny. Literally it’s just a room with a bed unlike any hotel or motel I’ve ever seen. The whole entire property is small like a little European place but it has style but really it’s a raggedy 1 star motel. I rather pay more to have a comfortable night sleep. The bathroom was dirty shower nasty felt like I was still dirty. Towels and cloths dirty bugs crawling all in my room on the AC the night stand and in the bathroom. My cousin literally slept in the lobby because she was so uncomfortable. One night was bad enough please be aware of this hotel rooms are not worth the price unless you have no other choice
    8 people found this review helpful 👍

  • 1/5 Toronda L. 2 years ago on Google
    I just stayed at this hotel February 2022 and this was by far one of the worst decisions ever! I normally wouldn’t leave a bad review, but I really wanted to voice my concerns and warn anyone looking to book this hotel. The rating scale really need to have a 0 star rating option! The front desk staff is the worst. I called the phone 18 times to get checkin info and not once got a person on the line. One of the 18 calls was actually answered, but disconnected as soon as I said hello. The room was definitely older, even with the “new updates” and I put that in quotes because the updates weren’t good. The leather in the headboard of the bed was torn in several places and taped back together. The pillows had dirt or old makeup stains on them. The shower had cracked title with rust stains on them. The mirror in the shower was also cracked and rusty. The cleaners put three bottles of shampoo out instead of shampoo, conditioner, and lotion. The mini bar was dirty and had dust everywhere. Oh and to top it all off, my boyfriend found actual live roaches hiding behind the TV stand. He looked because he saw one crawling from behind it. This all happened at 1:30am and we alerted the front desk agent and he didn’t do anything. He only told us that the hotel was fully booked so he couldn’t move us. We asked to speak to the manger, but he was never available, even after the front desk agent told us what time he would be in the next morning. He also never got back to us when several messages were left requesting to speak with him about the fact that we had roaches and refused to stay there for the remainder of our vacation. We also requested a refund for the remaining days we booked, but decided not to stay another night due to the living conditions. As of today, we still haven’t gotten a refund which was around $900!
    6 people found this review helpful 👍

  • 1/5 Tahira S. 2 years ago on Google
    When you get off a plane after a long day, all you want to do is check into your hotel room and rest comfortably. I wish I could have done that here. When we arrived the room was small and cramped, it felt like a storage closet, and there was no AC. It's July in Miami Beach. How could you rent out a room without AC? When we asked the front desk for help, they said a maintenance man would be up to fix it immediately. 1 hour later, still waiting. We went back down and asked if they could move us into a different room and they said there was nothing available, but the maintenance man would be up soon. Another hour passed, nothing. Finally, we asked for a refund and they said that would be impossible until the next morning. We found out that we were not the only people complaining about the heat. They said it was a "building" problem. If your building has a problem don't let people stay there. You're just asking for a potential health problem. Heat stroke is a real thing and should not be taken lightly. I would never stay here again and would not recommend it to anyone visiting Miami Beach. Please don't waste your time. It deserves zero stars but unfortunately that's not an option. Also, it's dirty. Gross.
    4 people found this review helpful 👍

  • 1/5 Von V. 2 years ago on Google
    Our stay was horrible this place needs a make over! Our fridge was dirty with moldy drinks, room service never came the next morning to clean our room or give us towels and when I called room service no one answered but there was always at least 5 people standing at the front desk everyday. The carpet throughout the place made it smell like mildew. The pool could use a cleaning too. For the amount of money we paid it could’ve been better. The website pics make it look beautiful but it’s definitely not! To anyone that had a great experience kudos to you!
    4 people found this review helpful 👍

  • 5/5 gamebbuilder 1 year ago on Google
    Great hotel. Second time staying here. Kept clean and seems to have been recently renovated, at least speaking for building 1. Can be a little noisy during the day but who stays inside anyways. Nice and quiet at night. Free drinks at the bar for guests during happy hour. Can’t beat that in South Beach. Great value overall.
    2 people found this review helpful 👍

  • 3/5 Shadasia L. 1 year ago on Google
    The hotel isn’t terrible. The hotel exterior and lobby is nice. Cozy to sit outside and the lobby area. The staff was very nice. Although they may have not had everything right when needed ( such as toilet tissue, towels etc) sometimes it took a minute but they still were trying to be helpful. Valet service was good too. Special shout out to Tomic at the door. His energy was always welcoming and he even had recommendations for nearby restaurants. I was confused by the pool area. Which didn’t look like pictures I saw. Overall if you’re young and need a place to crash while in Miami, this may work for you. I was with a group trip but if I had to pick on my own this wouldn’t be an option for me
    2 people found this review helpful 👍

  • 2/5 Gabby M. 1 year ago on Google
    The pictures were very deceiving. I definitely thought it was a nicer place. Maybe it was just the side we stayed in which was over Maxine’s. The rooms has a weird smell and I don’t think very clean. Definitely not what I expected. I also killed a VERY large roach the size of my adult finger in the hallway. I don’t think this was worth the money we paid. The staff was very nice and friendly but not a clean place.
    2 people found this review helpful 👍

  • 1/5 Eleazar C. 1 year ago on Google
    After waiting 30 minutes because our room door wouldn’t open after checking in we couldn’t be room is disarray. The floor was covered in drywall and the bathroom had been used by maintenance. The front desk rep offered a cleaning that never happened. No other rooms were available so we had to go to the front desk anytime we needed to access our room. On day I stayed at the front desk for about an hour while they tried to figure something out. We were told our room lock had been fixed and we were given 2 new keys. When we got to our room- it still didn’t work! I wouldn’t ever stay here again, not worth the headache.
    2 people found this review helpful 👍

  • 1/5 Carley M. 2 years ago on Google
    Probably the worst hotel that I have stayed at in Miami. First thing we noticed once we entered the room was the smoke odor. The floors in the room were sticky. It looked as if no one came to clean the room before we got there. Bedding had stains on it. AC unit had mold in it. We were only there for one night but could not wait to leave. Upon checking out, there was another person complaining about the smoke odor in their room. Only two positives about this place is the bar located in the hotel (staff was very nice) & the location. Overall, I would not recommend this place. You can probably find a much cleaner hotel for about the same price.
    2 people found this review helpful 👍

  • 1/5 Avery C. 2 years ago on Google
    To the response on my post: It would be great to actually be able to speak with someone who can assist but as I mentioned I’ve been calling and emailing for three weeks now with nobody even answering or responding. Having this comment back to me as the only response I’ve received. Checked into a room that my shoes were sticking to the floor. My curtain was cut with scissors and the shower had mirrors all around it that were broken. The mini fridge attendant comes to my room to try and stock the fridge at 8 PM. On top of this during check out I got my receipt with a zero balance. A few days later I end up getting charged for $40 of items I did not have and am allergic to first of all, I call and email to try and find out what this is for. I finally after two days of calling and emailing get a emailed receipt. I try to respond 5 times since back to the email stating that they charged the wrong person and those charges were not me. I called the property for a week straight to try and speak to someone and each time ‘the manager is in a meeting’ then they ask if I’ve tried to email and I say yes. Then he asks if I’ve emailed the manager and gave me his email it’s been a week since I’ve emailed and I still have had no follow up or even urgency to get back to me. Completely the worst hotel for customer service and upkeep of rooms.
    2 people found this review helpful 👍

  • 5/5 Ada N. 2 years ago on Google
    Room was very clean. Staff extremelly friendly. Front desk melissa is the nicest person and so caring. Considering short staff and situation of pandemic, they made me feel safe and enjoyed my stay.
    1 person found this review helpful 👍

  • 1/5 Joel S. 10 months ago on Google
    Upon check in Jefferson and Mariela told us we were eligible for an upgrade for FREE, unfortunately I believe this was just a tactic to give a 5 stat review, I've changed it to a 1 Star upon staying. The room looked appealing upon entering, but we found broken glass in mini fridge, bathroom shower water goes all over, low water pressure, toilet barely flushes, no coffee maker, pool is small and gross, overall cleanliness of facility is gross. Lobby didn't have free morning coffee, but directed us to one of their restaurants with over priced food. They'll also get you for an extra $43 a day for parking. The taco restaurant literally charged $28 for gulf shrimp fajitas, which consisted of maybe a dozen of the smallest frozen bagged baby shrimp and was terrible. Wanna enjoy the free cocktail hour from 5-6, well can't utilize their outside patio seating, inside only. Also plan to put down $100/day damage deposit, refundable in 3-5 days after you depart. I knew we made a mistake booking here the second I pulled into an extra $43/day valet parking. I can see they want to get their hotel up to 5 Stars, but the bait and switch upgrade these two front desk jokers played on us wasn't appreciated. If this room was an upgrade I feel sorry for those who stay here who aren't upgraded, as their rooms are truly worse than ours. Our room was on the 2nd floor of the taco restaurant building which also meant we got to listen to the people above us, floors must be paper thin. Elevator was tiny small and common hallways smelled musky. Carpet obviously hadn't been cleaned in awhile. You can tell that cleanliness is not a priority throughout this facility. The room had a decent smart TV, but no one has signed into them allowing users to fully utilize the features or download free TV apps. You'll need to adjust the volume up everytime the air conditioner turns on because it drowns out the sound. It appears that the hotel spent money a few years ago to modernize our room, but it really is cosmetic only. The mini fridge was tiny, didn't hold temp and leaked water on the floor. We removed the contents (that's when we found broken glass) and used it for our own beverages, no freezer in unit. Lastly, remember you get what you pay for, so if you really want to enjoy your visit to Miami beach, consider another option.
    1 person found this review helpful 👍

  • 4/5 Mrs. P. 1 year ago on Google
    It’s really cozy hotel. I read the reviews and I was skeptical but went I got there wasn’t that bad. Room are like any other small hotel. The bathroom was clean and clean towels. They have a nice restaurant downstairs and they provide you with parking near to the hotel. Walking distance from restaurants and night club that’s something that I love. We went to the beach walking and everything was okay. I didn’t have no even one complaint about this hotel. If you need anything just communicate to the front desk and they will try to accommodate you. I definitely could come back.
    1 person found this review helpful 👍

  • 1/5 Sogand K. 1 year ago on Google
    This is not even a hotel, really. This whatever you call it was the worst place I've ever been. Dirty corridors, a disgusting bathroom, awful shower are a few to name. No matter what time of the day, the front desk doesn't answer the phone. We received no room service despite putting the sign on the door. We requested a maintenance service as the shower was splashing water everywhere, even after a 5 min shower, the whole bathroom was wet or, better to say, flooded! The room was nothing like the photo gallery. The staff didn't care, not even pretending they cared to help.
    1 person found this review helpful 👍

  • 5/5 ReviewByGeorge 5 months ago on Google
    Great place to stay! Responsive host, flexible check-in, friendly staff, nice lobby, clean room. Great location. Walking distance from many restaurants as well as a 24 hr Walgreens if you ever need anything. Easy check in, friendly front desk. The place is very well kept despite this place (Miami Beach) is busy just about every weekend, especially this location. Parking: It’s on a busy street so, as is most of all of Miami Beach area there’s hardly any parking. So if you have a vehicle and staying overnight I suggest finding the nearest public parking garage and it’s $20 for 24 hours. Or you can do the hotel valet, which is obviously right at the hotel, for I think $47. Room was clean and no odd smells. Comfortable climate, great A/C with adjustable settings. Also my $100 deposit was returned within 1 busn day (Wells Fargo debit card). Will definitely stay here again.
    1 person found this review helpful 👍

  • 5/5 Kimberly B. 1 year ago on Google
    The hotel was nice and clean! Me and my husband were there for 4 days and we really enjoyed our stay! It was right in the middle of everything! Very walkable to everything. The pool was nice and simple and cabanas but our favorite part was laying out on top of the rooftop lounge chairs over looking the buildings and the night sky! We would definitely come back to stay here!
    1 person found this review helpful 👍

  • 4/5 SAM C. 8 months ago on Google
    Didn’t know what to expect from reading the views, but our stay turned out great. Front desk staff was super friendly and nice! We stayed in the building called Maxine, so there’s a restaurant downstairs the serves food that was good with friendly staff. My favorite time at the hotel was happy hour from 5-6 free drinks! The bartenders were awesome!!! Rooms were decent. So glad I read the reviews and brought my own 18 pack of small wash rags for my crew because they acted like it was shortage of them. We were given 2 for 4 people that were in each room…which was insane!!!! The hotel is in walking distance of a lot of places including the beach which was a plus!
    1 person found this review helpful 👍

  • 1/5 Miranda Q. 2 years ago on Google
    Probably the worst hotel I ever stayed at. Check in took forever. We got to our room only to find bugs ALL in our bed. Went downstairs to complain and heard complaints from other people about blood stains all over the sheets, cockroaches in the bathroom and a broken shower, ants crawling all over the one room. We asked for a refund and were told we would have to submit a claim and can’t be guaranteed a refund. They offered us a free drink everyday and 2 meal vouchers (mind you we heard from multiple workers that this happens often) as if that would make up for the gross rooms which weren’t even cleaned everyday due to COVID. You would think they would clean more! As we stood in the lobby waiting for the manager, more people came in with complaints. The floor in the hotel was absolutely disgusting and overall this place is a health hazard. We were also told by the manager that we could possibly get a suite on Sunday due to the trouble and we never heard from him. The “clean sheets” had stains all over them. I cannot stress enough to not stay at this dump!!!
    1 person found this review helpful 👍

  • 4/5 Julia W. 2 years ago on Google
    The Catalina is at a great location and we really enjoyed the taqueria next door. The room itself was kind of small. We originally were out in a room that was a little drab, but we requested to switch to a different one which ended up being much nicer. The best part about our stay was definitely the staff. They were all so nice and friendly, and we really enjoyed talking to them. I also loved that there was always a security guard in the lobby, which made me feel safe. The patio on the front was playing good music the whole time, and it was great to sit outside and take in the views.
    1 person found this review helpful 👍

  • 5/5 Royal C. 5 months ago on Google
    My experience with the Catalina was great!!! My room was wonderful in a great location everything was clean, staff was friendly, the price was right, the food tasted so good. I have no complaints my three night stay was fantastic. Thanks I definitely recommend.
    1 person found this review helpful 👍

  • 3/5 Cesilee Valdez S. 5 months ago on Google
    The pictures are deceiving. The room didn’t have a desk or even a chair to sit on or place extra items on , also no microwave or an area with an available microwave which wasn’t a big deal but we weren’t able to heat up leftovers. The room was way smaller than the pictures showed them to be. There were no bath towels or pool/beach towels available , which does not make sense given that this is called a beach club. One of the bartenders at happy hour stopped serving drinks 10min before the hour was over and she claimed she didn’t see us waiting for the drinks , we even bonded over the frustration with other guests and finally the manager came out and gave us free shots to try and make up for it . I came here on vacation for a birthday party and I myself did not make the booking, but I personally wouldn’t book here myself . We were looking forward to it and it was a bit disappointing. As far as the staff goes , they were mostly fine, the cleaning lady was annoyed that we asked for extra toilet paper while she was cleaning the bathroom even though we had asked the front desk for toilet paper when we were going to the beach at about 12pm and when we got back at around 5pm, there were still no towels in our room or toilet paper . The area the hotel is located is very nice . Many nice restaurants and stores, very close to the beach .

  • 1/5 Jared’s A. 4 months ago on Google
    ***The Worst Hotel I’ve Ever Experienced.*** … and I stay in hotels all over the world for my work and have had some “interesting” experiences— but this place truly SHOCKED me. I wish I could give it zero stars. We booked a king suite here for two nights. Once we arrived we were told our room was no longer available and the only option offered us was a closet sized room with a full bed (for us two full grown men to share) with no refund given for the difference in cost. He insisted it was impossible to do. I asked to then cancel the booking and find something elsewhere and he said I could do that but would not be refunded for any part of the booking since it was the day of the check in. Frustrated and tired, since we’d just flown in from Alaska, I agreed to keeping the reservation. He then says the new room wasn’t even clean yet (even though it was 8pm) and we would have to wait. Throughout every part of my interaction with him the front desk agent was incredibly rude and offered absolutely no apologies for their booking mistake. He was smug, clearly didn’t care at all, and went as far as to even call me “privileged” when I’d requested a partial refund and for requesting the room type I’d paid for (more than double the cost of the room we were given). While we were waiting for our new room to be cleaned, another couple came in and I overheard them saying they had a king room for the same nights as us. I was waiting to hear a similar response be given to them. To my shock and surprise he gave them their king room right away! As they left, I came back and asked why their king room was available but ours was not??? He was incredibly dismissive, told me I shouldn’t be eavesdropping on other peoples conversations, and then lied saying they are only here one night and that’s why they get the room. (Not only was he lying to me because I heard every word and was standing right there, but this just made absolutely no sense.) As opposed to challenging him further and getting nowhere I decided to just leave it be and hopefully meet with the manager the next day. We waited over an hour for our room key. When we finally received it we walked next door to another building, only to find our room key didn’t work. I went back down to the front desk next door, got it rekeyed, and went back to find the room we were given: it was cramped and dirty to say the least. The room was so small there was only room for one nightstand because the bed had to be pushed close to the wall. You could barely move in the bathroom (wasn’t much wider than the toilet). There was no room phone for emergency calls or calls to the front desk (in the building next door). No soaps of any kind in the bathroom. About 20 squares of toilet paper on the roll, with no extra in sight. The floors were dirty with sand all over. The bathroom sink was laughable— super small, bent and barely hanging on the wall. When turning on the shower, water was leaking from the pipe where it connected to the ceiling drywall (you could tell they tried to unsuccessfully repair it at one point). The hotel as a whole had an extreme amount of very visible ignored maintenance issues and strong moldy and musty smell. The following day I went down to inquire about a partial refund from the general manager. I explained the terrible reception we were given the night prior as well, for which he apologized. However, he told me that EVEN AS THE GENERAL MANAGER, he is not empowered by the owning corporation to offer refunds on bookings— I was stunned. Instead he gave me an email address on the corporate level to request a refund, to which, I’ve never heard back from them. All in all, this was a complete bait and switch. We paid over $800 (much higher than normal pricing given the high travel weekend) to basically stay in a dirty closet. At all costs… DO NOT STAY HERE.

  • 1/5 Wait, It’s K. 4 months ago on Google
    The worst hotel in South Beach. They will charge you extra after you leave, but they do not answer their phones or any online messages. This place is a scam. Don’t even get me started on the jail cells that they call rooms. This place is disgusting. Spend a little bit more money for literally anywhere else in Miami, you’ll be happy that you did. Zero parking at the hotel or even really in the area. Their “valet” is a joke…be prepared to pull up on the sidewalk and just wait. It’s chaotic in there. 0/10 do not recommend

  • 5/5 Orad J. 10 months ago on Google
    Jefferson at the front desk gave us such a great experience as soon as we walked through the door. Super friendly and helpful and gave us all the information we needed to navigate the area during our stay. Would definitely stay here again.

  • 5/5 kendra r. 4 months ago on Google
    This hotel gets bad rap. I did not give 5 on room jusr because of renovation. 1. It is safe(solo female always someone on staff. 2 its Florida construction / renovation, South beach. Ocean, salt air, storms. 3. Staff awesome. As yall see i travel. Clean sheets and towels and safety all you need everything else is luxury. My flight got delayed no issues and got help from staff to get another night. Ocean hotels are/should always under maintenance. This time starting at 9 . I mentioned to staff they asked guys to stop for sec (15 day of holiday neededsleep). They were amazing. be nice and nice will come. Great/amazing deals to. Yes it south beach it will have noise outside at all time. Bring ear plugs and stay safe. I recommend 10.

  • 4/5 L'Oreal H. 10 months ago on Google
    Beautiful hotel! The staff were very friendly and accommodating! I enjoyed every minute of my stay. Will definitely come back. Be aware of the hotel fees though. $100/day.

  • 1/5 M D. 10 months ago on Google
    They don’t let you check in early without a fee. This results in a large line of people trying to all check in at the same time. Line was out the door. The attached Mexican restaurant was good. The hotel was darkly lit, old and looked like it was partially under construction. Trash bags would remain in the hallway for days outside of rooms. The room itself was small and the beds were low to the ground. The head board had lots of stains. The floors were gritty and felt like they were covered with sand. There was lipstick on the mirror. The air conditioner broke several times. Maintenance fixed the unit with the help of a very long extension cord. The bathroom was small and had a mirror in the shower. Felt creepy like someone might be watching from the other side. Trying to get towels to shower was difficult. Getting beach towels even harder. We hoarded ours for the duration of of stay because we heard others were not able to get them upon request. Overall, we spent as little time in the room as possible. It was close to the beach and that was the best part about the place.

  • 4/5 Timothy A. 10 months ago on Google
    To be 100% honest, I am not sure where all of these negative reviews have come from. This is an inexpensive hotel so you need to have your expectations set appropriately. When you're paying $142 a night over a weekend, you need to remember you're not going to get quality like the Ritz. With that said, the rooms were in great condition and extremely well decorated. The bed and pillows were actually much more comfortable than some high end hotels I've stayed in. The property has two very nice pools with a good crowd. I would stay here again. Also Jefferson and mariella are great receptionists and helpful atcheck in!

  • 5/5 Lea J. 10 months ago on Google
    The customer service from Diego and Silvia at the front desk was amazing!! The room was clean and cutely decorated. Great location! Happy hour with free drinks from 5-6p. I would definitely stay here again. Thanks Diego and Silvia for helping to make my vacation a blast!!!

  • 3/5 Lana M. 10 months ago on Google
    The bathroom was nice but the water was spraying everywhere. The front desk service was amazing they were very helpful. They can do a better job putting extra towels and wash rags in the room. Or you have to wait for hours to get extra I recommend bring your own.

  • 1/5 Nathalia Reyes A. 1 year ago on Google
    The only good thing about the hotel are its 2 restaurants. Most of the products in the mini bar were out of date. I kept them in a bag to deliver them and even so, without me requesting the cleaning of the room, they took them away. The fridge only worked when the light in the entrance was on, which I think is why the taste of a Red Bull was strange, I still kept it but they took it too. The mini bar was never complete, I checked and products were missing. They charged me $21.26 for something that was months out of date. Now I find myself with gastroenteritis. Even that is not the worst, security is terrible, one of the nights when I was entering the hotel a homeless was inside trying to climb the stairs, luckily there was someone who prevented it from happening. They changed my room 2 times because one of their locks didn't work but they assured me it wouldn't take more than 10 minutes to fix it, so they moved me to the front room since they couldn't fix it as they said. It is also worth mentioning that I had to change the keys at least 6 times to be able to access my room… I paid $800 for a week but it was a terrible experience.

  • 2/5 Carol D. 1 year ago on Google
    It’s very obvious that many of these reviews are not truly the experiences of actual guests, and that is validated by a few reviews stating that they were given a free early check in for a five star review, clearly written by staff. My stay here was… fine. I was there for less than 24 hours. I’ve always been told to book hotels direct, because they can work with you if you have an issue. I booked a non-refundable rate and told the hotel that I wasn’t going to be able to make it the first day, and if they could please at least change my dates. They refused. I’ll just book third party next time, because there doesn’t seem to be an advantage to booking direct. The hotel rooms are extremely small. I booked a king room and the bed pretty much made up the entire room. There was barely any space to put my suitcase. The shower is tiny, I’m not sure how women would be able to shave in there. There aren’t even any shelves to put towels in the bathroom, so they stack them on top of the toilet and the toiletries on a tiny shelf above the toilet. Bed frame was broken and looked like it had never been wiped. It looked like there was dried vomit on the side of the bed frame. Sheets and towels were stained. The cleaning staff seem to do the bare minimum. Don’t be like me and just *see* if the bad reviews are actually true. They are! Also, I’ve been to many hotels in South Beach and they all allow luggage storage. It’s very odd that this hotel doesn’t. If you want an experience that’s worse than a Motel 6 or Super 8, stay here.

  • 5/5 Saafiyah 1 year ago on Google
    My mom chose this hotel and it is amazing. The rooms were clean and the location was even better. It’s close to EVERYTHING you want and need. Also they have the sweetest and most professional staff. I arrived early and they still accommodated me even though I booked through a third party. The front desk staff gave me some great suggestions to visit, so thank you to Emerson, Martin, and Livia a you guys made my short stay well worth it. Ohh and the prices are amazing also. Great experience!!

  • 3/5 Yoanis F. 1 year ago on Google
    At check in front desk was very friendly and nice. Angel took our luggage to our room and even went out his way to bring us up some ice. My wife and I decided to get another night, we go down to the front desk and another lady I have never seen before wants yo charge us $150 for another night😳😳😳 we'll that was a no, we didn't pay $150 when we first got to the hotel (per night) then added it was $20.00 after 11am check out. Very rude of her to not work with staying and paying guest!! All around Happy Hour was great 👍🏼 and Taco Taco (there other restaurant) is very good. Not to sure if we will stay at the Catalina again just because they really really wanted to over priced us...

  • 3/5 SHAKHER P. 1 year ago on Google
    We booked this hotel because it was close to the convention center and the beach. Our two-day stay was OK but not perfect. 1. They gave us a room on first floor overlooking the outdoors cafe. Therefore, to keep our privacy, we could not really open the curtains. 2. The handle on the faucet was broken. 3.The safe did not work. Nobody came to fix it despite notifying front desk. 4.There was weird smell in the room. 5. The carpet outside the room was totally worn out. 6.Servers at Maxine’s Cafe were rude. This is because the restaurant adds service charge to the check, and so reduces incentive for the staff to earn their tips. 7. The front desk clerks were polite, friendly, and helpful during check-in as well as check-out. 8. Evening dinner at Maxine's was quite tasty.

  • 5/5 Kylie C. 1 year ago on Google
    The Catalina was nothing less than AMAZING! The hotel room was very clean, elegant, and comfy to say the least. Above all else, the staff was super friendly and beyond accommodating. Not only do a recommend but I will also be back soon!! 5 stars ! Thank you so much Michael for over extending yourself, we’re truly satisfied!

  • 1/5 Lauren G. 2 years ago on Google
    I’ve stayed here many times a couple years ago but unfortunately it’s deteriorated. Our room was not cleaned and there was a roach in our room. We told the front and they moved us to the next room which had gum on the wall and more roaches. We left obviously, but I wouldn’t wish that headache on anyone. Just wanted to warn people. The lobby was full of people asking for refunds. I’d never stay again. It was really smelly and dirty. I hope they can close it down until they get it back together.

  • 1/5 Katura J. 2 years ago on Google
    MY 1 STAR = 0 STAR I spent almost $400 per night (3 nights)! This hotel was the absolute worst. The simple NECESSITIES...hot water and toilet paper are non existent. It was DIRTY. A $55 dollar Motel is better than this DUMP! The GM, Hector, never returned any of my calls. DO NOT book the Catalina, Miami! I plan to write the Mayor, Governor and the like. Run and Run FAST!!

  • 2/5 Amanda A. 2 years ago on Google
    We went on a vacation with friends that chose the hotel. I wish I looked at reviews before our stay. There were 3 buildings, and two of them you had to walk through a restaurant to get to our room. Our lucky room was right above the speakers to the nightlife and had trouble sleeping because of this. The room didn't have a fitted sheet on the bed and the room overall was really dirty. The shower looked awful, there was even a used band-aid on the shower floor. There was no housekeeping during our stay, if you wanted a towel or more toilet paper, you had to go to another building to ask for it. We did not have a fridge in our room (our friend's rooms did) and the ice machine was broken (which was in the main building, not in ours). I asked for beach towels and they "ran out". The price per night was extremely high for the quality of stay. Overall, if I visited Miami again, I would 100% stay elsewhere. PROS - 2 minutes walking distance from the beach and a lot of restaurants/stores/bars within walking distance. Our air in our room worked very well and was a nice icebox every time we entered it from the hot sun.

  • 5/5 Jackie Y. 2 years ago on Google
    Our stay couldn’t have been any better . Our room was clean, comfy bed and pretty decor. Would definitely stay again. Makes up for the 20% gratuity at some of the restaurants you’re charged, whether you have a good server, waitress or waiter.


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