Featured Reviews


Frequently mentioned in reviews: room (24) location (18) hotel (14) stay (12) staff (10) clean (10) beach (8) desk (8) William (8) nice (8)
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  • 1/5 Krista Wagnon (. 9 months ago on Google
    This was an unfortunately abysmal experience, at best. Do not dampen your Miami experience by staying here. In hopes of staying in south beach but not breaking the bank, we opted to stay at Suites On South Beach despite the few bad reviews. BELIEVE THE BAD REVIEWS. First off, there were several cracked-out looking people beyond the hated area of the hotel. Secondly, it was run down, missing a lampshade in our room (see photos), had pitifully thin towels and washcloths with holes worn through (again, see photo), multiple long black hairs on the towels and washcloths (we have blonde hair), and an overall cheap/uncared for vibe. Finally, how we were handled was terrible. During our second day there, the hotel staff decided that they were going to move us to a different room. No one called or made any attempt to contact us to move our belongings. They were unprofessionally and haphazardly placed in a different room. This is after being pressured by the front desk clerk that we could remain in the same room nights. We spent an hour sorting through various mixed up belongings and broken makeup in the new room. When my fiancé spoke to the clerk (who claimed his name was Alex) about the lack of communication on this as well as the act of having our belongings moved and broken, the clerk smirked, chuckled arrogantly, and gave little response. No apology or valid explanation was given. In any case, please let this review be a warning and a deterrent from staying at Suites on South Beach. You’ll find your trip to Miami to be a much better experience if you stay elsewhere!
    1 person found this review helpful 👍

  • 3/5 Cynthia W. 1 year ago on Google
    I have been coming to Miami's South Beach for over 20 years for vacation get aways but this is my first time staying at this particular location. Compared to places I have stayed in the past, this one is decent. There are no frills or luxury accommodations being offered here, so that is important to note. I think it's great for someone looking for a clean location in the middle of all of the action for a good price. It's obvious on arrival that they put effort into service and cleanliness. But I do think it's important to point out that this is a dated location with no extras. I paid for the "suite", and that term is definitely being used loosely here. But the room was decent and the bed was comfortable. I think if I had known more about what to expect, that would have made a difference. The bathroom has the strangest set up I have ever seen but I'm having a hard time describing it. (I wish I had taken a picture of it) The best that I can do to describe it is if you imagine your regular bathroom set up but remove all walls, barriers, etc. There is no wall to divide the shower from the toilet and sink area. So it feels like it used to be a communal restroom. There's a shower head coming out of the wall with hot and cold water nozzles and a drain is in the floor. No walls to divide this from the bathroom sink and toilet area. That doesn't seem like a big deal until you see it without expecting that. Basically, you can turn on the shower and shoot the water clear across the room, which I did by accident and had a massive clean up. It's a very odd set up. In my opinion, it all felt a bit dated and slightly damp/dingy but not dirty. We stayed here as a quick layover just to have a place to sleep for a few hours the night before our cruise. The rooms are not very brightly lit, which I think added to the oddly dingy feeling, but the lighting will suffice. The best thing about the room was the television, in my opinion, because it is huge with a ton of channel options. My tips: I would say, if you have ever stayed at a hostel that offered private quarters, that is essentially what this will feel like. If you come in with that expectation, you will be fine. Also, you may want to bring flip flops for the shower, just to be extra careful. As a side note, for breakfast I definitely recommend the little French restaurant/store directly next door to the hotel. It was as authentic as I have tasted since coming back to the states from Paris.
    1 person found this review helpful 👍

  • 5/5 Zaneta A. 11 months ago on Google
    We took a girls trip and stayed here. We were pleasantly welcomed by William whom exceeded our expectations with his customer service. William helped us get our bags to the room at check in and back to the office at checkout. William was courteous and provided us with local places to eat and go. From us to you William….Thanks for making out time in Miami cozy and comfortable!!! We will be back again!
    1 person found this review helpful 👍

  • 5/5 Eric M. 6 years ago on Google
    The place was very conveniently located. The rooms were spacious, nothing outrageous but they did the job. The beds were comfortable & the wifi worked great (it's my pet peeve with hotels). Staff was friendly and directed us towards cool food/drinks spots. The best part about this hotel though has to be the location. It's two streets from the beach & a couple blocks off the nightlife.
    1 person found this review helpful 👍

  • 1/5 Lordescissorhand 1 year ago on Google
    My stay at this hotel was decent until the front desk supervisor William, gave my personal information to another employee. This employee came up to me asking about personal and confidential information without never having a personal conversation with me prior. Once I addressed William he acted confused as if what he did was harmless. Mind you these people have a copy of your ID and Credit Card, why would any of this information be given at free will? When I called to speak to a manager William answered the phone and stated no one above him would be at the location until Friday. He also refused to give any additional contact information to get this issue resolved.
    1 person found this review helpful 👍

  • 5/5 Adrien B. 7 months ago on Google
    I was there august 2nd to 7th and this hotel was great! They are very nice and provide excellent service! Yoicel was very helpful during our stay there !!

  • 4/5 Shahz V. 4 years ago on Google
    Amazing location! Great staff who were extremely helpful. Clean, large room very safe. Highly recommended. Anthony is amazing!

  • 4/5 Crystal M. 9 months ago on Google
    Room was not like the pics that it said I had reserved. And I rented the room online and when I got there I was charged $100 deposit that was not mentioned. And I won’t get it back on my card for 3-5 business days. Other than that… it turned out okay.

  • 4/5 David Z. 4 months ago on Google
    Great location. Wish there was better parking near by. The garage across the street was filled. Perfect distance from the beach. Loved that we could walk around the area.

  • 5/5 Joshua M. 1 year ago on Google
    It's always a pleasure staying here for pride. Convenient and quiet place. Senia was an amazing host. Gave us advice and even an early check-in. Thanks a lot.

  • 5/5 Ritesh Lyndell B. 11 months ago on Google
    One of the Best hotels I've stayed in. Clean, Comfortable and Centrally located. The staff are friendly and helpful. I will stay here without a second thought in future.

  • 5/5 ESD 1 year ago on Google
    William was great. I appreciated his friendliness the entire time, his willingness to go above and beyond, and how accommodating he was. I had a small issue with the toilet. It was fixed right away. The room was clean. It was spotless. I slept well; both nights there was limited noise, which is unheard of for that location, and I felt safe, especially having a security gate with a code. The location was perfect. It is an apartment suite with a motel vibe; don't expect a resort pool or a fancy continental breakfast, but the location makes up for that. Everything is within walking distance, including restaurants for different tastes and a cute French bakery next door with great pastries and coffees and teas. The beach is literally across the street, and a lot of shopping and popular retail stores are less than seven minutes away. Please do not hesitate to stay. Thank you all for a great stay. I'll be back for sure.

  • 1/5 Илья �. 1 year ago on Google
    The worst hotel in this price , where I have ever been

  • 1/5 Илья �. 1 year ago on Google
    It was so bad experience to be there . Managers of this hotel are thief’s and didn’t pay back my deposit. During 5 days , I didn’t see cleaners in my room . Not recommend this hotel

  • 5/5 Michelle S. 1 year ago on Google
    Absolutely is what the picture is. Front desk is really nice and helpful. Will stay again. Be careful with parking

  • 4/5 Tiffany T. 8 years ago on Google
    The hotel was very clean, spacious, & affordable. The staff was awesome! The location was grand. It's minutes away from all the shops on Collins Ave. There were many resteraunts to enjoy everything from a burger to Cuban chicken. I will certainly stay here again.

  • 5/5 Nydia B. 8 years ago on Google
    I stayed here in September and loved it! The rooms were so clean and fairly big. The sheets were soft and so was the bed. The room had a pull out couch, full sized fridge, sink, plates, cups, utensils, a small table. It has a lot for such a low price and the staff is very friendly. It is also located very closely to many young attractions on south beach. The only negative was the hotel had air conditioner problems when we checked in. Fortunately, my room was the only room with air condition still on!

  • 2/5 Archelle G. 7 years ago on Google
    seems rooms had cosmic upgrades, bathroom small, clean but had a damp smell to it. location is good but not really good parking and you will mess the location if not paying close attention. the back door to my room was open several times when I came back to the room, still don't know why that was. the cleaning staff didn't speak English which was a little challenging. my final day to leave I came across bed bugs in 1 of my carry bags! so to say the least I was disgusted! I notified front desk as I was leaving they said they spray monthly which led me to believe they are aware they have a problem. so enter at your own risk!

  • 4/5 Derek R. 5 years ago on Google
    Check in was a breeze! I was able to get early check in and I was offered complimentary water upon arrival. The room is very spacious and the layout is perfect. Housekeeping did an awesome job cleaning the room! The price is well worth it! Book here and you won’t be disappointed! Right off the beach, near all the best bars and restaurants! The AC was acting up and the WiFi was very slow and choppy. It would have been 5 stars if not for those issues.

  • 3/5 Anne-Marie C. 4 years ago on Google
    The place was clean and confortable. But the staff was really unfriendly at the reception desk.especially the young lady in the morning when we check out. She was hiding in her big armchair behind the desk, I didn't even know she was there when I entered the room. I saw her when I got closer, no greetings, no smile, I don't think she should work in the hospitality business with customers. Too bad.

  • 5/5 Eriqa T. 5 years ago on Google
    Went in December & loved it we will definitely stay here for our next trip! Great location close to everything & beautiful rooms. The staff was also nice gave us a complimentary glass of champagne upon check in it was awesome

  • 5/5 Meshay P. 4 years ago on Google
    I would highly recommend staying here if you like a short walk to the beach & doesn't break your pockets to stay here!! Excellent location, super comfy beds, & friendly front desk staff😁I visit Miami annually & out of all the places I've stayed, this property is my favorite 💜

  • 4/5 ROBIN G. 5 years ago on Google
    On the outside you wouldn't know how nice and art deco it is. Clean, soaps, shampoo, towels and kitchenette. Really nice room just a few things to work on. A couple of the outlets didnt work, the toilet seat came off and the valet took 45 minutes to get our car. Really nice place to stay.

  • 5/5 Farad P. 5 years ago on Google
    It was clean and nice. Great location and very good location. Margie was at front desk and sure she was very kind and classy. Great and pleasant customer service at check inn. I was in room 3. We had some drunk people walking by and walking us up shortly. But no big deal. It was 10 seconds. Maybe a sign reminding people to keep quiet...

  • 5/5 Boss L. 4 years ago on Google
    I spent the night at this cute hotel before boarding my cruise ship.... it was clean & cozy The night staff( a young black lady with dreads) was amazingly friendly and eager to help us... the beds were a nice queen size The room came with a cute little kitchen complete with fridge, microwave, coffeemaker, etc...definitely will visit again P.s. most importantly this hotel is 1 block away from the beach about an 8 minute walk

  • 4/5 Ray W. 5 years ago on Google
    Nice clean large rooms with small kitchen. Small place. Reasonably priced for the location. Not many amenities like a hotel though. NO FREE BREAKFAST despite listing on travel sites. Has business center.


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