5/5 Sheree O. 10 months ago on Google
I
recently
had
the
pleasure
of
staying
at
the
Marriott
Miramar/Ft
Lauderdale
located
at
14700
Hotel
Rd,
and
I
must
say
that
my
experience
was
a
complete
turnaround
from
my
previous
disappointing
encounters
at
other
Marriott
Bonvoy
locations
in
Florida.
Having
encountered
numerous
issues
at
other
Marriott
Bonvoy
properties
in
the
past,
I
arrived
at
the
Marriott
Miramar/Ft
Lauderdale
with
a
sense
of
trepidation.
However,
my
concerns
were
swiftly
alleviated
when
I
met
Jason,
a
member
of
the
hotel's
team
who
went
above
and
beyond
to
empathize
with
my
previous
experiences
and
ensure
that
my
stay
was
nothing
short
of
perfect.
What
impressed
me
most
about
Jason
was
his
genuine
concern
for
my
satisfaction.
He
took
the
time
to
listen
attentively
to
the
issues
for
hours
I
had
encountered
at
other
Marriott
Bonvoy
locations
and
expressed
his
understanding
of
my
frustrations.
It
was
evident
that
he
was
dedicated
to
rectifying
the
situation
and
making
sure
that
I
had
a
pleasant
stay
at
the
Marriott
Miramar/Ft
Lauderdale.
Not
only
did
Jason
address
the
concerns
I
had
raised,
but
he
also
took
proactive
steps
to
ensure
that
I
felt
valued
and
appreciated
as
a
guest.
He
swiftly
resolved
any
issues
that
arose
during
my
stay
and
made
certain
that
everything
was
to
my
satisfaction.
His
commitment
to
going
above
and
beyond
is
truly
commendable.
Furthermore,
the
overall
experience
at
the
Marriott
Miramar/Ft
Lauderdale
was
outstanding.
The
rooms
were
impeccably
clean
and
well-maintained,
providing
a
comfortable
and
welcoming
atmosphere.
The
hotel's
facilities,
including
the
pool
and
fitness
center,
half
basketball
court,
dog
friendly,
full
kitchen
in
some
rooms,
top-notch,
allowing
for
a
relaxing
and
enjoyable
stay.
The
exceptional
service
provided
by
Jason
and
the
staff
at
the
Marriott
Miramar/Ft
Lauderdale
truly
sets
this
hotel
apart.
Their
commitment
to
guest
satisfaction
and
their
willingness
to
address
any
concerns
is
a
testament
to
their
dedication
to
excellence.
It
is
reassuring
to
know
that
there
are
still
individuals
like
Jason
who
genuinely
care
about
ensuring
a
positive
experience
for
their
guests.
He
deserves
a
bonus
for
his
outstanding
customer
service
I
cannot
speak
highly
enough
of
my
experience
at
the
Marriott
Miramar/Ft
Lauderdale.
Thanks
to
the
exceptional
service
provided
by
Jason
and
the
entire
team,
my
faith
in
the
Marriott
Bonvoy
brand
has
been
restored.
I
highly
recommend
this
hotel
to
anyone
seeking
a
memorable
and
hassle-free
stay
in
the
Ft
Lauderdale
area.