I usually never have a complaint with the Gym, but today I have one. I have been a member for over 10 years and it doesn’t means in any way I deserve better treatment, but I have been a witness of how the quality of people have decrease. I was using the cold plunge and the pool facilities today September 3rd, 10:45 pm and 4-5 Indian guys were using boxers , that is not only disgusting but not respectful at all to other users. There big signs of “no diving “ and they pretend is not there and still do it. My GF even said to one of them , who was trying to feel how cold the cold plunge was, not to do it with the sandals off, the guy just laugh. I do not have an easy temper and still did not say anything to this guy. But next time I will, because I do not see ANY KIND OF ACTION, from the management. I spoke with one associate from the front desk and he was very nice and went to talk with them and kicked them out. Well done This gym is great, amazing location. Amazing machines, but the some people just don’t have any kind of minimum respect to other members and the gym itself Hope

This is where i go to workout. Can get overcrowded but people are friendly and they help out if you are new. However, there are few staff here who are not so friendly. They don't greet you when you check in and are busy talking with their other co-workers. Working out at this location since last 5 years. So i know what I'm talking about. Overall it's a good gym to be at during slow hours. If you're new, don't bother going around 5pm-9pm.

Amazing gym with pool and hot sauna bath! Classic equipments. Massage chairs were on maintenance but its not crowded at night so you will probably get the spot!

My mental health savior. Clean, friendly, helpful and huge gym. Pool available - never used it yet. Busy place. I've been here a lot! Met a guy here, it was a friendly conversation. We shared an ab machine... Nice people in this area. Parking gets crowded but there's plenty!

Nice places, lots of amenities. Love the stream room. Very modern and lots of natural light. Love working out here

I've been a member of this gym for the past 5 months, and I gotta say it's great. It has a wide variety of equipment and amenities, the area is very clean and the staff has been very helpful and kind. Everyone I've encountered from other members has been just focusing on themselves, and that makes it a great environment to exercise without feeling like you are being judged. Even tho the gym gets very packed in the afternoons usually you can still find equipment available.

It is very annoying and demotivating that you see, every day, there are machines broken or steam suna is not working and takes months tell it gets fixed. Or there are not enough accessories you have to wait for a long time or just move on to another exercise. Management needs to review their method of managing and try to improve and be more efficient.

I’ve been to many good life locations and this is by far the worst. I do want to mention I’ve been going around 5-6pm. Below I’ve listed a few of my issues: 1) Bathrooms are never clean 2) not enough attachments for the machines 3) the gym is way too congested 4) a whole bunch of people doing a whole lot of nothing. There are few machines of the same type so good luck getting what you want. I don’t know why people would want to come here

Amazing facilities, very clean & well maintained. I look forward to working out here. The staff are very friendly & hardworking especially Victor who is always friendly and does an amazing job cleaning- he definitely deserves all the accolades! Thank you for keeping this gym spotless especially during these covid times!

Has all machines your really need for a good workout, and is located with enough natural air and good ventilation. Always clean and enough sanitizing/cleaning supplies. Amazingly welcoming and helpful staff. Has nice pool area for a good swim after workout.

Horrible staff. I tried to go to the gym but the staff straight up denied entry because the gym closed in 35 minutes. Are they crazy? That's enough time for a quick workout. I asked them nicely but the guy at the front was extremely rude and said verbatim, "It's a holiday sir and we need to go home." If I pay for my membership, I should be able to have a 35 min workout or a 10 minute workout. If this is a management decision, definitely not impressed.

Usually crowded during weekdays, specially in the evening 5-9pm, but most recommended during weekends or late evening hours. Very well maintained and the staff here are very friendly!

My experience with this gym has always been good in the past! I left because of school but today I wanted to jump back into it since I’m home and Chantal was the best help I could’ve asked for! Really informative and really patient, and her customer service was magnificent! Overall the best transition back into good life I could’ve asked for!

Clean, bright location. There's always staff cleaning, walking around to help. Alex at the front desk has been incredibly helpful in assisting me to get a Personal Trainer that would fit my schedule of when I usually workout. He was very friendly, professional and helpful. My favourite classes are Body Pump, Zumba (Jason), Bodyjam (Leah). Instructors (overall) are friendly, clear with their instructions and welcoming. Tons of equipment. Obviously busier times at the gym but can still always find a spot to train and always still open machines to use. Love this gym so far. Excited for my PT sessions.

I trained with Dallas for 6 months and it was a really positive experience! Dallas is professional and extremely passionate about the work that he does. He is knowledgeable and will always be able to guide his clients in the right direction. We discussed my goals and what I was looking for with personal training and we were able to work towards those goals together. Dallas always motivated me and gave me the confidence I needed in order to be successful. I not only gained muscle but also learned so much more about different workouts I could implement on a daily basis. Dallas is extremely dedicated and consistent as a trainer and is someone you can go to with any fitness concerns or questions you may have. I would definitely recommend him!

Not my home gym but I dropped by since I was in the area. Plenty of free parking. Large facility - feels modern. Equipment spaced out well. I worked out on a Saturday around 9:30am and it wasn't too busy. Lots of people with personal trainers. Four squat racks, 2 of which have the wooden platforms.

Great gym, staff is friendly, lots of equipment and space to exercise. Please for the love of God. Can our goodlife overlords invest in cleaning robots? At times this gym has very high traffic. And staff has a difficult time keeping up with sanitation. It probably doesn't help that some individuals have narcissistic personality disorder and completely disrespect the gym by blowing their nose all over the floor, spitting gum in the urinals, leaving towels on floor and just plane not caring about anyone but themselves. What has the world come to? Does any woman honestly want to date a grown man with the emotional intelligence of a child? Please cleaning robots would be a great asset. And I bet your sales would sky rocket. God bless. And have a good life🙏

I come into the club pretty frequently, usually in the later half of the day and I just wanted to recognize one of your overnight staff Liam for his great customer service. I’ve had small conversations with him for the past few months and he never fails to have a smile on his face and ask me how my day was. He does an incredible job being polite and friendly as well as keeping the club sanitary. When he’s not greeting members with a smile he’s often seen cleaning the change room or picking up various weights and tissue from the floor. Fantastic customer service as well as a friendly face around the club!

I recently had the pleasure of working with Murdock Samuel from GoodLife Mississauga, and I cannot recommend him highly enough. From the moment I met him, I was impressed with his professionalism, knowledge, and passion for fitness. During our sessions, he took the time to understand my fitness goals and tailored our workouts accordingly. He was patient, encouraging, and always pushed me to achieve more than I thought was possible. He also provided me with valuable advice on nutrition and lifestyle habits to support my overall health and wellness. What I appreciated most about working with Samuel was his ability to create a fun and engaging workout environment. He made me feel comfortable and confident, even when I was struggling to complete a challenging exercise. His positive energy and enthusiasm were contagious, and I always left our sessions feeling motivated and energized. Overall, I would highly recommend Murdock Samuel to anyone looking for a knowledgeable, supportive, and inspiring coach to help them achieve their fitness goals. He truly goes above and beyond to help his clients succeed, and I am grateful for the opportunity to work with him.

This gym is pretty big, so it has a large variety of weights and machines for people to use. They also have hand sanitizer, free towels, and sanitizer to wipe down the machines all over the gym. The only thing I would recommend is to not come between 5 and 6 if that's possible because it's so busy. Otherwise, it's a great gym :)

I trained with Dallas for the past year and it has honestly been the best experience. Since day 1 he has provided me so much knowledge and taught me a lot about nutrition. Every single goal I had going into training has been accomplished. The most exciting part was being able to finally complete a body weight pull up. I recommend his training to literally anyone getting into fitness

This was my first time signing up for a gym and getting back into exercising after a long break. Chantal has been very helpful with facilitating the entire process! She helped us to understand the different levels of membership, how to sign up for the corporate program and free trial, as well as provide a tour of the gym and complimentary services. Chantal is super friendly and kind. Since joining, I've been consistently coming to the gym, and each time, my boyfriend and I are greeted with a smile and a hello from Chantal. The gym itself is huge, with lots of machines and multiple of the same machines/equipment. The change rooms are clean and big, with lots of mirrors and light for getting ready. The other staff members are very friendly and easy to talk to as well. It gets busy around 5-8pm but everyone is respectful. I'll definitely keep coming back!

My go to gym all week long. Great facilities, lots of equipment and well positioned machines make this a great place to seriously workout. The workout crowd are focused providing a nice atmosphere to workout hard. I love it also for the wonderful steam room, full size pool and hot tub(great jets). Most of all love the cold plunge facility. Great way to relax after an intense workout. Staff are friendly and professional. An extremely well run gym. Last but not least "Lovely" heavy duty spa quality towels.

This was my first time signing up for a gym and getting back into exercising after a long break. Chantal has been very helpful with facilitating the entire process! She’s really the best She helped me to understand the different levels of membership, how to sign up for the corporate program and choose the right one for me. Im glad to rejoin my home gym.

Joined this Gym about a month ago, and I’m very glad I did. Nice atmosphere, great lighting, and the staff do a very great job ensuring that the facility is clean. Gym staff are very respectful, kind, and always have a smile on their face. Especially Daniel. Definitely the nicest guy here. He’s given me tons of tips, and answered all my endless questions, and was also kind enough to help me look for my misplaced watch. Very glad I switched to this gym.

This GoodLife location is modern and way bigger than the other ones nearby. Very convenient that it’s open 24/7. The women’s locker room is always very clean. The staff are really friendly, and I am really enjoying working out with my personal trainer Kristina! She is kind, charismatic, and really pushes me during our workouts. She’s helping me make real progress towards my goals and is making sure it’s fun! Even the other trainers, especially Dallas, are positive and make this gym a great environment!

I've been working with Aubrey since September and have seen great progress. I was a complete beginner and had never used any of the machines before. Aubrey was very patient and friendly. He taught me how to use a variety of machines at the gym. My work out routines have been very beginner friendly, slowly increasing in difficulty as I got stronger. I feel fitter and lost weight since I started my PT sessions with Aubrey.

My wife and I have been members for over six years, have been going to the Heartland location very regularly. The staff here is super amazing. Emerald, Rose, Muhammad, David and Aarti to name a few but everyone is very very friendly. The management tries to keep up with all the maintenance work and have done a great job. We are very happy with the amenities here and love going to this gym ❤️.

Arpit is the Best personal trainer at goodlife fitness Heartland location, I have been trying to loose my weight for so long and did like endless efforts but always relapsed. But now I am being consistently training with him and noticing the results I wanted too. Recommended to envy this dude💪🏻 10/10

I have recently started personal training with Kristina. She has been incredibly helpful on so many levels when it comes to fitness and nutrition. She creates a very comfortable annd relaxed environment for her clients and is very motivating and encouraging. I highly recommend her if you are looking for a personal trainer!!

Overall i have had a good experience at this location. Facilities are good and maintained well, great energy at the place at all times. Sometimes gets too crowded, but otherwise alright. A lot of familiar faces in the gym which goes to show people like the facility and come there regularly. Personal trainers are good and friendly. I have taken personal training for the last 12 months. Without the boring details, I must say it has benefitted me immensely, both physically and mentally. If you are looking for a trainer, talk to Dallas. Great bloke, very sincere and honest at what he does, observes well and keeps notes. Apart from my overall experience at this facility, the 5-star rating is also a reflection of my training experience with Dallas.

I've been training with Kristina at the Heartland location since October 2022, and I can confidently say that it's been a fantastic experience. Kristina is an amazing trainer who is not only knowledgeable but also flexible and understanding. Also, She always accommodates my schedule changes, which I appreciate. What I appreciate most about Kristina is her encouraging and motivating attitude. She pushes me to do my best, and her quick adjustments of exercises ensure I get the most out of my workout while also preventing injuries. Kristina also goes above and beyond by helping me with my nutrition, which is always difficult, but her recommendations have made it much easier. Thanks to Kristina's guidance, I've seen significant muscle gain and body fat loss in the past four weeks. I feel more confident and better about myself than ever before, and I'm motivated to continue my fitness journey. I'm so grateful to have met Kristina, and I highly recommend her to anyone looking for an experienced, flexible, and motivating trainer at the Heartland location.

I would have given this gym a 5 star, but 2 out of 4 massage chairs do not work. Other than that, nice gym. Good equipments. Friendly staff. Good people. Very busy between 5pm-9pm. I usually go there in the night. Less busy.

One of the most uninviting and repulsive gyms I've ever been to. Reported an incident on December 27, 2023 to the front desk about a member who was doing something extremely inappropriate. Not only did I see it myself, but a stranger ALSO noticed it happen too. The stranger came up to me and asked if I knew the guy that I was suspicious about. This witness then proceeded to inform me that they caught him taking images of me at the squat rack. There was a witness PLUS evidence which is a pretty solid case to investigate. Wouldn't waste my time on some random member at the gym. 6 days later on January 2, 2024, Goodlife called and asked for a personal statement. Great! Nothing had been proceeded within the entire week. Let's move forward. 12 days since the incident, still no update; no phone call or email. Shoutout to Jolene, general manager, who did not end up working "promptly" as promised. Honestly, would advise others to check out another gym if you want to feel safe and valued. Imagine if this happened to your young daughter, girlfriend, and/or friend, pretty disgusting!

I recently joined GoodLife Fitness and I couldn't be happier with my decision. From the moment I walked in, I was greeted with a warm and friendly atmosphere. The staff at GoodLife Fitness Heartland truly go above and beyond to make you feel welcome and comfortable. I want to give a special shoutout to Chantal, one of the employees at GoodLife Fitness. She has been instrumental in helping me achieve my fitness goals. Chantal is incredibly knowledgeable and always takes the time to explain exercises and techniques in a way that is easy to understand. She pushes me to my limits while still ensuring that I am working out safely and effectively. Chantal's dedication and passion for fitness are truly inspiring. She is always available to answer any questions I have and provides valuable advice on nutrition and overall wellness. Her positive attitude and encouragement have motivated me to push myself harder than I ever thought possible. Not only is Chantal amazing, but she also genuinely cares about her clients. She takes the time to get to know you on a personal level and guides you based on your specific needs and abilities. Her attention to detail and personalized approach make every session at GoodLife enjoyable and effective. I am so grateful to have Chantal as a new friend at GoodLife Fitness Heartland. She has not only helped me achieve my fitness goals but has also taught me the importance of leading a healthy and balanced lifestyle. I highly recommend GoodLife Fitness Heartland to anyone looking for a top-notch gym experience, and I especially recommend working with Chantal for an exceptional fitness advice along your journey.