1/5 Judy G. 5 months ago on Google
Lilydale
KFC
failed
to
fulfill
a
fully
paid
order.
I’m
absolutely
disgusted
with
the
deplorable
service
I
received
from
your
company.
My
recent
experience
has
been
nothing
short
of
a
nightmare,
and
I
feel
compelled
to
share
the
extent
of
my
frustration
with
the
public.
Upon
placing
and
paying
for
an
order,
I
expected
a
level
of
um-professionalism
and
lack
of
dedication
to
customer
service.
My
experience
has
been
marred
by
a
complete
lack
of
competence
and
an
utter
disregard
for
customer
requests.
Despite
having
paid
for
a
specific
service,
your
team
not
only
failed
to
meet
the
agreed-upon
terms
but
also
displayed
a
shocking
unwillingness
to
rectify
the
situation.
This
blatant
disregard
for
customer
satisfaction
is
unacceptable,
and
I
feel
compelled
to
warn
others
about
the
subpar
service
they
may
encounter.
I
implore
you
to
address
these
issues
immediately
and
take
corrective
actions
to
prevent
others
from
enduring
the
same
unacceptable
level
of
service
that
I
have
experienced.
Your
company’s
reputation
is
undoubtedly
tarnished
by
such
appalling
conduct,
and
I
trust
that
you
will
take
the
necessary
steps
to
rectify
this
situation
promptly.
Lastly,
as
a
matter
of
urgency,
I’d
suggest
you
make
arrangements
for
your
younger
staff
to
undertake
training
on
how
to
speak
to
customers
with
respect
and
gratitude.
If
customer
service
isn’t
for
them,
I’m
sure
there’s
plenty
of
toilet
cleaning
jobs
available.
FYI
-
we
were
served
by
Host
DT02,
order
number
795.
