Disgusting. Electronic queue at the grocery store?! Seriously? I used it often before the renovation. Not a foot more. It is impossible to understand how many people are behind the hanging goods. I stayed for 20 minutes only to realize that I was tenth in line. The system with numbers is incomprehensible, people stand “out of line” for orders, only one seller out of three lets go... Fifteen minutes per buyer. I like milk and cooking, but the quality of service is not. OK, I'll find other places to take my money.

(Translated by Google) A week ago I went to the store to do some shopping. I went to the store with my three children, two remained on the street. I went to the store at the moment when the scandal was with the sellers, she said that she had been waiting for 30 minutes to be served, although there was no one in the shop except for her. But they never served the woman. I asked to weigh 4 kg of dumplings, the seller collected dumplings in bags and then poured them back. I asked her what she was doing, she said that she was serving me, I realized that the seller was not adequate since she was without a mask and was picking up dumplings with her bare hands, I said that I would not take it. But then another girl ran up and said that they would serve me, she weighed the dumplings from another container, I went to the cashier to pay. Dumplings cost 230 rubles a kilogram, and dumplings 430 rubles. At the checkout, they punch me dumplings for 4 kg. I explained that I didn’t have more money with me and asked for a refund, to which they categorically refused and said that the only thing they could do was change it for dumplings. I was indignant, but they began to insult me ​​in front of my underage children, and the seller ran up and grabbed a bag of dumplings from me and threw dumplings on the table. My indignation knew no bounds. I said that I would complain about what the administrator said, go out and complain wherever you want. I believe that such stores should be paid attention, up to closing. In addition to the fact that the products are fried, and taking dumplings with bare hands is just awful, I have never seen anything like this. Please urgently send a check to this store. (Original) Неделю назад зашла в магазин сделать покупки. Зашла в магазин вместе со своими тремя детьми, двое остались на улице. В магазин я зашла в тот момент, когда скандал ла женщина с продавцами, она рассказала что 30 минут ждала пока её обслужат, хотя в мазине кроме неё никого не было. Но женщину они так и не обслужили. Я попросила взвесить 4 кг вареников, продавец набирала в пакеты вареники а потом их высыпала обратно. Я спросила её что она делает, она сказала что меня обслуживает, я поняла, что продавец не одекватна так как она была без маски и голыми руками набирала вареники, я сказала, что брать не буду. Но тут подбежала другая девушка и сказала что меня обслужить, она взвесила вареники из другого контейнера, я подошла на кассу расплатиться. Вареники стоили 230 рублей килограмм, а пельмени 430 рублей. На кассе мне пробивают за 4 кг пельмений.Я объяснила, что у меня нет с собой больше денег и попросила вернуть деньги, на что они категорически отказались и сказали что единственное, что они могут сделать это поменять на пельмени. Я возмущалась, но они стали оскорблять меня перед моими несовершеннолетний детьми, а продавец подбежала выхватил у меня пакет с варениками и на стол кинула пельмени. Моим возмущениям не было предела. Я сказала, что буду жаловаться на что администратор сказала пошла вон жалуйся куда хочешь. Я считаю что на такие магазины необходимо обратить внимание, вплоть до закрытия. Кроме того, что продукты заветренные, а вареники брать голыми руками это просто ужас, такого я ещё не видела. Прошу срочно отправить проверку в этот магазин.

My visit to this particular store turned into a circus. With the new system of badges and coupons, we waited in line for 30 minutes (fortunately, I had 2 stools with me after leaving the furniture store - they came in handy) 1 person in the meat department served the entire line, where did the 2 employees go - unknown, the situation was escalated by pensioners for whom the new system - this is something from the era of the Inquisition, when everything new was considered to be from the devil... plus, every pensioner delayed the line, considering it important to express their opinion to the meat department employees and cashiers (and not call the hotline), thereby delaying the line.

I don’t like that the assortment in stores is formed at the head office. You come to the store to buy sausages or meat, and already at lunchtime many items are gone, sold out. The store itself cannot order what they send, that’s what they sell. Why can’t we have the store itself generate orders, it knows better that they take better.

The rearrangement was beneficial, but these numbers were like in a savings account, badges... I didn’t have time to choose bread, milk and cheese, they called me to the window, I chose there, went to pick out more cheese, ran again for a new number and a new line. Reminded me of Soviet times. Gentlemen, make a normal, simple supermarket.

Обман покупателей с весовым товаром. И втирают, что бейджи перепутали.

I don’t like the service system. One seller serves one customer for a long time, the rest of the sellers go back and forth in a bunch. To buy meat or sausage you have to wait a very long time. Stupid system, I left this store very disappointed, waited for half an hour while one seller served one person.

Selected meat products and the meat itself are always fresh. A wide range of “in-house” products, from freezing to groceries, seasonings and drinks, and a wide selection of alcohol of different strengths will brighten up the table for gourmets. The main ones appreciated the completely accessible price, discounts, savings points and online ordering through the application, which will provide the opportunity for flexible savings and bonus savings, which will provide an opportunity for a rational approach to purchases. Polite and professional staff. And frequent “traffic jams at the checkouts” during certain rush hours”, of course, do not give anything other than a dose of fatigue and tension... but it only says that the overall store remains high and therefore is very popular among customers.

The owners of the brand reorganized the service. We wanted the best... As a result, we lost thousands of customers... The assortment is excellent, the products are very tasty. But there are few buyers... They will probably get out mainly through online orders.

(Translated by Google) Delivery does not work! Delivery times on the site are fiction, when they collect, then they collect. Call center operators cannot do anything, just open a request. They brought less than half of the order. We wait 2 hours until "they call from the store". (Original) Доставка не работает! Сроки доставки на сайте - фикция, когда соберут, тогда соберут. Операторы коллцентра ничего сделать не могут, только открыть заявку. Привезли меньше половины заказа. 2 часа ждем пока "позвонят из магазина".

(Translated by Google) The badge says that I can pay at any checkout, took a beer, went on to shop, so they almost grabbed me by the hand and called me a thief. They remembered my mother and what she taught me is disgusting! (Original) На бейдже написано что могу оплатить на любой кассе, взял пиво, пошёл дальше отовариваться, так меня чуть за руку не схватили и не обозвали вором. Мамку мою вспомнили и чему она меня учила, отвратительно!

На данный момент стою в очереди уже полчаса,супермедленные продавцы отпускают три человека за полчаса, за мной уже собралась очередь, это ужас

Hello! Store at Dubninskaya street, 10 building 1, Moscow, 127540. Terrible service, it feels like the staff is not at all instructed how to work. Or the store doesn't have a director. My buyer number is 118 from 01/15/21, there were 6 people in front of me. The service line arrived in 45 minutes!!!! This is provided that there were 3 sellers in the meat department!!!! Not with complicated calculations Hello! Store at Dubninskaya street, 10 building 1, Moscow, 127540. Terrible service, it feels like the staff is not at all instructed how to work. My buyer number is 118 from 01/15/21, there were 6 people in front of me. The service line arrived in 45 minutes!!!! This is provided that there were 3 sellers in the meat department!!!! With some simple calculations, it takes about 20 minutes for 1 customer!!! The sellers are very slow; at 2 o’clock in the afternoon they have not yet had time to remember where each product is located. I don't recommend coming to the store. Order online. But judging by the reviews, not very good either. The seller made a face when she had little kebab left after my order. What!? The guy in front of me was asking about the expiration date of the rabbit. He didn’t suit him, and the whole store was also indignant that he refused and wasted her time asking the question. In a classic market, such sellers would not last more than a day, or even less. It’s appalling that all three sellers seem to be unqualified and sleepy flies.

Always fresh and high-quality meat products.

The store has no clerks in the meat department on 7/28/23 at 5:50 p.m. When we asked to call someone, the answer was that there was no one and that the seller could not leave the whole day, people stood in line in front of us for 10-15 minutes