Car center «FORD Genser» image

Car center «FORD Genser»

Car wash Auto parts store Auto repair shop Car dealer Car repair Oil change service Car inspection station Wheel alignment service Tire repair shop Auto electrical service Auto air conditioning service Diesel engine repair service Auto bodywork mechanic

One of the Most Reviewed Car washes in Moscow


Address

Novoyasenevskiy Prospekt, 6к1, Moscow, Russia, 117574

Website

genser-novoyasenevskij.ru

Contact

+7 499 370-30-66

Rating on Google Maps

4.00 (207 reviews)

Open on Google Maps

Working Hours

  • Sunday: 8 AM to 9 PM
  • Monday: 8 AM to 9 PM
  • Tuesday: 8 AM to 9 PM
  • Wednesday: (Labour Day), 8 AM to 9 PM, Hours might differ
  • Thursday: 8 AM to 9 PM
  • Friday: 8 AM to 9 PM
  • Saturday: 8 AM to 9 PM

Featured Reviews


Frequently mentioned in reviews: time (7) good (6) service (6) diagnostics (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Михаил �. 4 years ago on Google
    (Translated by Google) It's not the first year I've been served in Jenser. I am satisfied with the prices for services and the fact that the employees work conscientiously! I always sign up in advance, since the time is scheduled by the minute - they have many clients, but they always pay full attention to their car (Original) Уже не первый год обслуживаюсь в Дженсер. Меня устраивают цены на услуги и то что сотрудники работают на совесть! Записываюсь всегда заранее, так как время расписано поминутно - у них много клиентов но соей машине всегда уделяют полное внимание
    4 people found this review helpful 👍

  • 1/5 Archil M. 6 years ago on Google • 21 reviews
    There are normal employees, but rarely. I did maintenance several times with the same mechanic, so the last time he applied a wrench to 16 out of 20 wells in alloy wheel rims :( There is no feedback, and they are not trying to improve accuracy and manufacturability. People use it... The last straw was the lack of parking for clients, as a result of a conflict with the city authorities. Even the parking attendant was indignant that he was being forced to close the rooms for his clients.
    3 people found this review helpful 👍

  • 4/5 Юлия �. 3 years ago on Google • 315 reviews
    Not a bad salon. Tactful staff. Unobtrusive. The point was reduced because not all models are in stock.

  • 5/5 Борис �. 4 years ago on Google • 211 reviews
    The atmosphere of good nature and comfort reigns here. Our erudite staff will help you choose a family car, tell you about all the options and extras and, if necessary, tell you where you can save money. If you simply don’t have enough money for a particular model, they will help you obtain a loan. Well, of course, they will offer a so-called “trade in”. After all, it’s much easier to arrive in an old car and leave in a new one. And don’t bother with pre-sale preparation.

  • 4/5 Tatyana I. 5 years ago on Google • 43 reviews
    First time in this place for maintenance, there are pros and cons, that’s why it’s 4 stars... there is no cafe yet where you can sit while the car is being serviced. True, they did the inspection quickly and handed over the keys. Previously, they accepted and gave out keys near the car. The customer service is very attentive... I hope that at the next maintenance this center will be equipped... there will be a cafe, and a TV, and the service will be as it was before in Novoryazanka
    1 person found this review helpful 👍

  • 5/5 Викторыч 2 years ago on Google • 195 reviews
    Cars are a bit expensive now...(

  • 1/5 Roman (. 6 years ago on Google • 6 reviews
    I don't recommend it. I came for diagnostics of the tire pressure sensor and tire fitting - I thought I could do it in 2 hours, where is it! The car just stood in the workshop for an hour and only after my very tense conversation with the receptionist, they carried out diagnostics, which took only 5 minutes. Tire fitting took 1 hour! The craftsmen put the car on a lift, removed the wheels and went to work on another car, there are simply no words! There is an obvious shortage of craftsmen and, as a result, a waste of clients’ time. The fact of pre-registration does not matter here. This was my last time in Jenser - never set foot here again!!!
    1 person found this review helpful 👍

  • 5/5 сергей �. 4 years ago on Google • 103 reviews
    Now this is GN Service, so far only Hyundai and Nissan. There is wifi, quite spacious and clean. Minus - the cafe is not open, parking in front of the entrance is paid...

  • 5/5 Владимир 3 years ago on Google • 43 reviews
    The car dealership made a good impression; normal people work there, decent people. The trade-in manager Semyon completed everything quickly, provided the correct information about the car over the phone, did not hide anything, did not embellish anything. The repair area looks great, there are a lot of cars being repaired, there are a lot of workers, it’s clean, everything is well organized.

  • 1/5 Игорь �. 4 years ago on Google • 33 reviews
    I went to the repairman to get advice on changing the oil in the gearbox of a Hyundai Tucson. Received. I bought oil. Just what I was told I needed. 7 liters. I came to have my car repaired. It turned out that my transmission was not an automatic transmission, but a robot. And you need a completely different oil. Where should I put this? And what should I do now? In response to all these questions, the Administrator of the center, on top of everything else, accused me of shifting responsibility for the choice of oil to the service. No one apologized for the technical error. Question to the Dealer: What are you responsible for with your license, if not for professional assistance to the consumer?

  • 5/5 Вал �. 2 years ago on Google • 32 reviews
    I have not been to Yasenevo

  • 5/5 Елизавета �. 2 years ago on Google • 7 reviews
    Everything is just fine

  • 5/5 Игорь �. 2 years ago on Google
    (Translated by Google) There were strange noises in the engine of my Focus. I turned to Jenser for diagnostics and repairs, after 3 days I took the car in good condition. Thanks, and that's why I appreciate it! (Original) Появились странные шумы в двигателе моего Focus. Обратился в Дженсер за диагностикой и ремонтом, через 3 дня забрал авто в исправном состоянии. Благодарю, а потому и высоко оцениваю!

  • 5/5 Мария �. 2 years ago on Google
    (Translated by Google) I live in Yasenevo, we have several auto repair shops, but I am serviced by Genser. Firstly, it is closer to go, and secondly, I am very satisfied with the prices. For example, I paid about a thousand for replacing the engine oil, and about the same for replacing spark plugs. (Original) Живу в Ясенево, у нас несколько автотехцентров, но обслуживаюсь именно в Genser. Во-первых, ближе ехать, а во-вторых, меня очень устраивают цены. Например, за замену масла в двигателе отдала около тысячи, за замену свечей зажигания примерно столько же.

  • 5/5 Сергей �. 2 years ago on Google
    (Translated by Google) Already here a car with his wife was chosen, but there was a problem with the loan, it's not the fault of the car dealership, it's a pity, the manager Andrey made a very good impression on us. As soon as we settle the problems on credit history, we will definitely come here to pick up the car. (Original) Уже тут машину с супругой выбрали, но возникла проблема с кредитом, это не вина автосалона жаль, очень хорошее впечатление произвёл на нас менеджер Андрей. Как уладим проблемы по кредитной истории, обязательно приедем за машиной сюда.

  • 5/5 Елизавета �. 2 years ago on Google
    (Translated by Google) I have a Ford, I went to Genser for the first MOT on the advice of my sister, she is an experienced car enthusiast. A pleasant impression from visiting this auto-technical center) We made a 30% discount on the first visit and presented it with anti-rain)) I will contact) (Original) У меня Ford, на первое ТО поехала в Genser по совету сестры, она у меня опытный автолюбитель. Приятное впечатление от посещения этого автотехцентра) Сделали скидку 30% на первый визит и подарили антидождь)) Буду обращаться)

  • 5/5 Андрей �. 2 years ago on Google
    (Translated by Google) I went to this auto repair shop to check the front suspension. There was a knock, and I had no time to deal with this problem myself. Well done guys, they found the cause of the malfunction and replaced the part. For diagnostics and repair gave about five thousand. (Original) Обращался в этот автотехцентр, чтобы проверить переднюю подвеску. Появился стук, а мне некогда было разбираться с этой проблемой самому. Ребята молодцы, нашли причину неисправности и заменили деталь. За диагностику и ремонт отдал около пяти тысяч.

  • 5/5 Михаил �. 2 years ago on Google
    (Translated by Google) The first time I came here a year ago with the problems of the brake system. I took the car in a day, everything was done, the masters told about the work, the details. Didn't come back with a question. Great service. (Original) Первый раз обратился сюда год назад с проблемами тормозной системы. Машину забрал через день, все было сделано, мастера рассказали по работе, деталям. Повторно с вопросом не возвращался. Отличный сервис.

  • 5/5 Нина �. 2 years ago on Google
    (Translated by Google) I went to visit my parents out of town, the road there is not very good, I noticed that the suspension knocks on bumps. I signed up for diagnostics at this autotech center. The foreman identified the cause of the knock, as it turned out, the problem was a malfunction of the ball joints. Replaced. Paid 1600 rubles for diagnostics, 3200 rubles for repairs. I think it came out inexpensively. Now everything is in order, I did not notice the knocking anymore. (Original) Ездила в гости к родителям за город, дорога там не очень, заметила, что стучит подвеска на неровностях. Записалась на диагностику в этот автотехцентр. Мастер выявил причину стука, как выяснилось, проблема была в неисправности шаровых опор. Заменили. За диагностику заплатила 1600 руб, за ремонт 3200 руб. Считаю, это получилось недорого. Сейчас все в порядке, стука больше не замечала.

  • 5/5 Irina B. 4 years ago on Google • 2 reviews
    Great team! Thanks a lot! our consultant Stanislav Weitendorf!! Superrr salon!!! Happy New Year! Good luck and good sales!
    1 person found this review helpful 👍

  • 2/5 Alex L. 4 years ago on Google • 2 reviews
    We did another maintenance. Not happy with the service, the service, the manager. A year ago Jensen was there, everything was fine. Now there are a lot of complaints, both in detail and in general. We won't contact you again.
    1 person found this review helpful 👍

  • 1/5 Владислав �. 2 years ago on Google • 2 reviews
    Indifferent staff!

  • 1/5 Jacqueline A. 6 years ago on Google • 1 review
    The times displayed in the center do not correspond to the operating times. No welcome. Only two cars on display, and more closed. No experience. Null.


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