🏥 Roz-Arvor - ELSAN image

🏥 Roz-Arvor - ELSAN

Physiotherapy center

😠 Soins de qualité moyenne et vols des patients plus que récurrents, voire passage obligé People often mention staff, good, care, weeks, physiotherapist,


Address

2 Rue du Fort, 44300 Nantes, France

Website

www.elsan.care

Contact

+33 2 40 68 39 00

Rating on Google Maps

3.20 (44 reviews)

Open on Google Maps

Working Hours

  • Monday: 8:30 am to 12 pm, 2 to 6 pm
  • Tuesday: 8:30 am to 12 pm, 2 to 6 pm
  • Wednesday: 8:30 am to 12 pm, 2 to 6 pm
  • Thursday: 8:30 am to 12 pm, 2 to 6 pm
  • Friday: 8:30 am to 12 pm, 2 to 6 pm
  • Saturday: 8:30 am to 12:30 pm
  • Sunday: Closed

Featured Reviews


Frequently mentioned in reviews: staff (10) good (9) care (8) weeks (7) physiotherapist (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Alban N. 6 years ago on Google
    Soins de qualité moyenne et vols des patients plus que récurrents, voire passage obligé
    26 people found this review helpful 👍

  • 5/5 Bernard B. 9 months ago on Google • 35 reviews
    I only speak about functional rehabilitation in a day hospital, and that's top marks: all the professionals are at the top of their profession while having an unparalleled quality of welcome.
    2 people found this review helpful 👍

  • 5/5 Stéphanie A. 1 year ago on Google • 13 reviews
    I spent 3 weeks for a knee prosthesis in a day hospital...I'm 47 years old and the day hospital is a good compromise. The care is top notch, a doctor who takes good care of us and listens to our pain, a great nurse who takes great care and a 1 kine and 1 apa who gets us back on our feet as it should be...there is the swimming pool for the top-notch exercises..I don't regret my choice of coming..a great team
    2 people found this review helpful 👍

  • 3/5 Chrystele B. 7 months ago on Google • 13 reviews
    My mother's stay after fractured femur neck she was lucky to have a young woman who was just perfect physiotherapist who took very good care of her but just a few days (vacation?), a man took over.. And that's a shame, he only gave him a few minutes and it was my mother who asked him to walk in the corridors, not once did he take him to the rehabilitation room, a physiotherapist paid for do nothing.... Fortunately she went out and found a top physiotherapist!!!
    1 person found this review helpful 👍

  • 1/5 Caroline P. 3 years ago on Google
    Ce lieu est a éviter à tout prix. En plus il a un certain prix et si vous demandez des facilités de paiements on vous fait du chantage au bon de sortie. Très éthique tout celà. Mon amie a eu l'impression d'être en prison et n'a obtenue aucune aide de l'assistante sociale qui s'est pris pour le médecin en décrétant qu'elle n'avait pas besoin d'aide à domicile. J'en passe! Le covid ne justifie tous ces mauvais traitements
    5 people found this review helpful 👍

  • 5/5 patricia le b. 1 year ago on Google • 4 reviews
    I thank the RozArvor center for allowing me to undergo good rehabilitation after the installation of a total knee prosthesis. Very professional staff. In the day hospital I continued my rehabilitation and today I found Good mobility. Thanks again to the medical profession and staff as a whole.
    2 people found this review helpful 👍

  • 1/5 TONY B. 9 months ago on Google • 4 reviews
    Is it normal that a certain friend didn't want to raise my grandmother? This work must above all be a vocation and have empathy for the elderly. Overall the staff is not very friendly. I strongly advise against this establishment due to its lack of professionalism, its lack of equipment suitable for elderly people and the lack of staff where some are too often on TikTok than go to take care of people and are left alone.
    2 people found this review helpful 👍

  • 4/5 Jean Luc Q. 8 months ago on Google • 3 reviews
    Jean Luc Q. I am finishing six weeks in a day hospital. I am very satisfied with my stay, you have a top team, take care of you, very professional and attentive. With a particular thought for the physiotherapist, a real reindeer in his know-how. The only downside that doesn't depend on you, but think about waiting an hour for the ambulance when you have two hours of care. Or that someone was forgotten to come looking for us, and this quite regularly. A big thank you to the day staff Jean luc Q
    2 people found this review helpful 👍

  • 3/5 loïc d. 9 months ago on Google • 5 reviews
    Hello, I will start with the positive points. My 86 year old mother arrived on July 6 and left on July 31 following a broken elbow. Clean room, clean bathroom, still needs a makeover. A very pretty and quiet park. Meals of average quality, especially when you are served a green salad as a starter, are really limited. Concerning the nursing staff, like everywhere it depends on which team you come across. So we forget to cut our mother's food several times, especially when we have an arm in a cast, it's not easy, for the toilet we forget several times to finish the accompaniment. What would be good is when we meet staff that we say hello and that the ide or AS trolley does not remain in the middle of the corridor preventing us from moving properly, my mother with a cane and her arm in the plaster, we slipped past along the wall. The staff was present not even a hello not even an excuse to push their trolley, (I was very surprised by this) myself being a former caregiver, I know how important there are behaviors to be careful about. This is not a criticism but rather an observation for certain teams to question themselves. As I stated above, this does not concern all staff of course. I spoke with an ide and an AS and they were very good: listening to the patient and the family. Mom told us about the physiotherapist who simply made it work. Afterwards I cannot comment because I was not present. I would like to draw your attention to the fact of the phobias that some elderly people have in the elevator WHEN YOU'RE ASKED TO GO DOWN TO THE CAFETERIA TO EAT LUNCH AND THERE'S NO SUPPORT TO GO AND RETURN WHEN YOU'RE 86 YEARS OLD I FIND IT LIMITING. FRANKLY REVIEW YOUR PRACTICE YOUR SUPPORT TO USERS IT WOULD BE A GOOD THING!! Afterwards I will alert you about this because we are phobic, it is very complicated. And when you're 86 it's even harder. So I hope this observation will help you review some of your practice and I thank you in advance. Now we're going to talk about what's annoying. THE PRICE 1300 E for two weeks is frankly excessive. No proposed solution to help elderly people with very small pensions. IF there was no mutual insurance, she would have had to pay 4992 euros for 2 weeks, imagine the exaggerated price. Especially since the meals are not up to par. In addition, you should know that you pay 10 e per day more if you eat in your room at lunchtime. TV is 5th a day. At this TV price they quickly pay for themselves. So here is my observation. In conclusion, I wish a lot of courage to the healthcare teams and the teams who maintain the premises and rooms. Good luck Sylvie
    1 person found this review helpful 👍

  • 3/5 LEMER F. 1 year ago on Google
    Chambre correct, personnels présents du secrétariat aux aides soignantes avec le sourire . En kiné je me suis vu comme un numéro point barre et résultat médiocre . La restauration vraiment à revoir car difficile de prononcer le mot pour rester poli. Les bancs du parc ne sont pas adaptés pour des personnes opérer des hanches ou des genoux car trop bas , il serait judicieux de les surélevés.
    2 people found this review helpful 👍

  • 4/5 Christine nicole t. 6 years ago on Google
    Centre très professionnel côté médical et kinésithérapeute. Endroit propre et agréable. Les repas variés et copieux mais de qualité irrégulière et souvent limite correct.Sinon j ai passé 15 jours agreable
    2 people found this review helpful 👍

  • 5/5 Suzanne P. 9 months ago on Google • 3 reviews
    Day hospitalization, an experience that I 100% recommend if necessary. After 3 weeks in residence following the installation of a hip prosthesis, I was lucky enough to benefit from 3 weeks of “day” hospitalization. Doctor, physiotherapist, apa, nurse, everyone takes care of them, personalized exercises. This allows rehabilitation to progress rapidly. Very effective balneotherapy. I learned a lot thanks to a “great physiotherapist”. Thank you all.
    1 person found this review helpful 👍

  • 4/5 Sylviane J. 1 year ago on Google
    2 facettes à Roz Arvor : l’hospitalisation qui ne m’a pas plu (locaux vétustes, trop d’interdictions, repas en chambre à 18h…) et l’hôpital de jour qui est top (bon équipement kiné, une kinésitherapeute super pro, une infirmière aux petits soins, balnéothérapie…). Donc, hôpital de jour OUI, hospitalisation BOF
    1 person found this review helpful 👍

  • 5/5 Bruno C. 6 years ago on Google
    Les infirmières et médecin sont très bienveillants et à l'écoute des patients, les locaux sont très agréables, l'accès est facile en voiture comme en transport en commun. Les repas sont variés et adaptés aux patients, la qualité gustative n'est pas toujours au top mais cela ne doit pas être facile.
    1 person found this review helpful 👍

  • 4/5 Soraya K. 3 years ago on Google
    Ma grand mère a été dans ce centre de rééducation. Bonne prise en charge, le personnel est très gentil et attentif au bien être des patients. Je recommande.

  • 5/5 Jose C. 7 months ago on Google • 1 review
    In day hospitalization for 3 weeks, my stay was very pleasant with a team of 2 physiotherapists, 1 nurse and 1 doctor, very kind and above all very good professionalism with good advice. Very good support. I highly recommend . A big thank you to this team
    1 person found this review helpful 👍

  • 2/5 Catherine Anne B. 5 months ago on Google • 1 review
    Nice staff except one very unpleasant night person because the patient called her in the night. Unjustified cost of supplements (afternoon snack: very light service, cake in plastic and a glass of orange juice, very expensive for what it is)


Call +33 2 40 68 39 00 Open on Google Maps

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