Had a great experience at Orra Seawoods. We were guided really well by Neha Luffa. The whole experience from exploring to buying was really professional & heart touching. It made our day more special. Kudos to Orra team & specially Neha Luffa

I bought a ring for my wife.. The store has good variety and range of products. All the staff members were welcoming. It was sweet of them to organise a cake for my wife’s birthday. Mr. Rohit Randhir showed good customer care by remembering my name which was surprising. Ms Homa Shaikh was very hospitable and welcoming. Lastly Ms Neha Luffa was also efficient in coordinating and offering a lot of choices and support in selecting the ring and then getting it altered to our requirements. Thank you Team Orra. Keep up the good work.

It was very pleasant experience buying engagement ring from orra Neha luffa was there to guide us throughout the process. Orra has very different collection of designs and every design is eye pleasing

Pankaj was very helpful in showing the designs and explained the schemes very nicely and in detail. They also surprised me with a birthday cake which was a very sweet gesture.

The staff is attentive and helpful and Sanchit was a great help while viewing the designs. He guided us through the price range and the various available options. In my opinion the store offered a very good shopping experience

ORRA TOOK US FOR A RIDE Recently, we had a shocking experience at ORRA. We had subscribed to Gold Investment Scheme (GIS) of ORRA about 10 months ago. As per this, after a continuous monthly subscription, at the end of 10th month, ORRA had assured us to pay us a bonus equal to 1.5 times the monthly contribution, apart from a monthly lucky draw. After the end of the scheme period, we can purchase jewellery item against the accumulated amount (including the bonus amount and lucky drawer amount if any) and payment of any excess amount as per the transaction value. We approached ORRA on Gudi Padwa day with lot of excitement. There was also a 25% discount on diamond jewellery for the festival. After selection of an item, at the payment stage, we had a rude shock when we were told that either we can buy the jewellery with 25% discount by full payment, or, we can buy the jewellery without any discount by adjusting from our GIS amount. In the T&C of GIS, at #14, it is mentioned that “No additional return / benefit / discount shall be provided under this scheme.” However, we did not seek additional return / benefit / discount under GIS, but only sought adjustment of GIS amount against the sale value which was applicable as per the festival scheme and not under GIS. The T&C does not mention anything about clubbing of the two schemes. And we clearly remember that at the time of joining GIS, the ORRA person had mentioned that we will be able to buy at any festival sale price, now we learn that it was only a salesman’s talk. They don’t bring to one’s knowledge all the important T&Cs, we are in possession of the scheme details circulated by WhatsApp which does not mention any such T&C as told to us now. This month also happens to be my wife’s birthday month. We had received an SMS as ”May you have many more! It's ur B'day month! Get up to 30% (25% ORRA Sale + 5% B'day) discount on Diamond Jewellery at ORRA. Valid till 30 Apr. GV-ORRBDAY5.T&C”. When we offered to buy the selected jewellery (which was indeed diamond jewellery), we were told that this item was not covered under the sale. When we demanded an explanation, we were told that we should read “T&C”. For sure, T&C were not sent with the above SMS. We need to mention here another scheme by another jeweller in which we participated. We will not mention the name here to avoid any unnecessary marketing for that jeweller who is also a big name. There was no monthly lucky draw, other factors were same. And at the end of the scheme period, we could buy any gold / diamond jewellery at 0% making charge (upto 18% making charge items, and difference to be paid for higher making charge items). Without any T&C, we were able to buy jewellery of our choice and we indeed felt very satisfied. Finally, we returned home empty-handed but a good lesson that ORRA taught us. Every scheme is just marketing and there is nothing for customers. Birthday offers are only to reduce out-dated stocks and not a birthday gift. We continue to feel cheated and humiliated. We write here to: 1. Bring the truth to the knowledge of common people like us. 2. Seek guidance from any knowledgeable person if we can approach any consumer forum. 3. Take oath that we will not participate in ORRA schemes. Abhijit & Swati Tanna

We are always much pleased with the designs of jewels and jewelry available at Orra, Seawoods Central. The services and courtesy extended by Ms Sushmita and Ms Namira makes it more awesome. We have been buying from the store since 3 years now and the personal care taken to prolong the customer relations by Ms Sushmita is stupendous. A big thanks to the Orra team.

Chip quality of staff Shushmita Jaiswar. Keep only drinkers in seawoods branch. Ram Shervani from ulhasnagar is useless in management. One momedian staff uses gali like "chhinal" at workplace to her colleague making terrible fighting and calling her friend biradari security. Victim have registered complaint at Belapur court

Orra has been our go-to store for most of our jewellery purchases. Sushmita and the rest of the staff are extremely knowledgeable, competent, hospitable and polite and make sure that customers have the best experience both during purchase and after purchase. Thumbs up!

Orra has been my best experience for buying diamonds. The amount of designs Orra offers is incredible. The ambience of store is amazing. Also would like to appreciate one of the staff members named Sushmita Jaiswar. She has been best in convincing me in buying more and more jewelry at Orra.. She Is a great asset. Cheers!!

ORRA is a spectacular store with ever so friendly staff who have product knowledge to help you make the right selection as well from a sea of stunning designs. Customer service at its best and truly engaging jewellery shopping experience. So glad with my purchase. Cannot wait for more special occasions to come back for some more special shopping! Who knew pandemic shopping could be so comfortable and worthwhile, brownie points to the staff for arranging the sale in the best possible way.

Store has many choices for diamond jewellery and staff is also friendly and courteous. We are helped by Ms. Susmita in selecting the products and smooth billing experience. Overall nice experience in buying diamond jewellery.

We are from adhiraj garden we see the is very nice, but we want wedding bands so will come at seawoods store and staff is very kind

It was really best hospitality they gave They surprised us by celebrating birthday of my wife Thank you ORRA

It was nice... and all staffs are very nice. Hard working.

Nice collection at our society exhibition,I will surely come at seawoods store

It was a very bad experience at Orra Seawoods. I had gone to exchange my old gold and purchase new ones. Before melting they checked it’s purity and confirmed it as 22 Karat. However, after melting they told its not 22 Karat. The melting was not done properly. Other jewellery stores make sure that the customer sees the melting process. But here they just put in machine and we can’t see it. Anyways I came back with the melted gold and didn’t exchange it. Because somehow I was not convinced that the gold purity was not 22 k. And then I went to another jewellery store where they melted it again and checked the purity as 22k.I was saved from loss. So guys please check again once you are going to exchange your old gold at OrrA Store.

It was a pleasure shopping at ORRA seawood mall. The staff was very courteous and professional. Shabana was very helpful and made our shopping easy. Thanks and keep it up!

Nice experience. Staff is too good and helpful to get our needs full-fill as per our requirements.

Its a fabulous experience with ORRA.Loved the collection and designs.I thank everyone esp Sushmita,Sumita Thapa,for having the patience and energy to show us all the designs.Overall it a wonderful experience and we would love to visit again.

Service was very good and satisfactory... Suggestion is to also keep products in minimum ranges suitable for gifts.

Polite n warm staff. Very good EMI schemes Investment plans have gr8 profit margin! Good collection as well...

Very well coordinated and guided at the time of buying jwellery online on time delivery received by the excellent staff. Would like to specify the name of the staff who guided me to buy the best product I would also like to appreciate her politeness towards her customer.She is Mrs NAMIRA SHAIKH

Thanks orra for my desired piece of jewellery. And special thanks to Dixit and Namira who made my desired piece available easily in this lockdown Situation. They both really puts there hard effort in making clear concept and easy selection of every piece. Thank you all.

This is a Jewellery shop (mainly diamond and platinum) at the ground floor of Mall. The staff is very warm and welcoming. They all are well informed about their products as well. Mr. Ram, the store manager helped us sort a discount issue arising out of non availability of sizes. Appreciate the customer relations they make. 5/5 for hospitality. Must try!

Went here to buy my dream ring for a very special occasion...after visiting multiple brands I finally found the design I was looking for a while. My special thanks to Pinky and the store manager Mr Ram who made my buying experience an event to remember. Pinky went out of the way n surprised me with a yummy chocolate cake which was totally unexpected n very sweet of her. She is an excellent customer support rep n guided us well to make the right purchase.I would like to thank team Orra and specially Pinky for making the whole experience so beautiful.

This is our Very first experience of buying diamond and went well. Namira explained us and made us understand the difference of crystal in every aspect. Her knowledge is fantastic. This shop is at ground floor in seawoods grand central mall navimumbai. It's a company store. All staff in the store are well groomed and humble in their behavior. They also have a great monthly deposit scheme with surprise gifts. Thanks Orra and Team!!!

Easily accessible showroom at Seawoods Grand Central Mall. Excellent collection of the finest jewellery. Staff is knowledgeable and very courteous esp Ms Pinky who went the extra distance, in helping us make a choice. The best thing about this place is that the ambience is very family oriented.

The store is very pleasent and the service is also very nice And staff is very humble.

Nice behaviour. Best part is they doubt disturb again and again by calling.

Good quality and design. Prices are much higher than similar brands.

Being Akshay tritiya they offered us sweets and gold coin on purchase besides their festive discount. What more they also offer paid insurance for the jwellery purchased.

The product purchased is good and satisfactory. The dealing person Mr Amit has helped us in selecting the right product. And the process in making the payments was comfortable. Will ensure to buy again from Orra soon.

Designs are very unique and amazing. I could like to visit here again. Thank You.1

The service provided is impeccable.The store has a nice collection of jewellery.Highly recommended

Made my birthday so special. Loved presentation and hospitality of Shushmita and Priyanka. Design so so so pretty

Thank You for the wonderful Teachers Day celebration and the yummy cake 😋😋😋

Thank you for your personal attention and friendliness. Enjoyed the birthday cake and the birthday discount. Pleasure coming here.

this is my first experience with orra and i like all the service those i got from Huma she's very polite or kind person with us i like the way her selling and also I got one of this free service and I'm so happy with orra Gesture

I’ve just visited this place, Mr. Sanchit Jadhav he attended so well, very polite nd humble guy Thanks Orra nd entire staff all are welcoming

Best endurance jewellery.. Quality is better than other brands.. Pankaj and Sanchit are very generous and courteous in the Seawoods showroom. Loved the experience 😊