3/5 Ben Zion B. 7 months ago on Google • 7 reviews
The
expectation
was
very
high,
the
hotel
came
highly
recommended.
The
problems
were
MULTIPLE,
and
of
various
degrees
of
severity
1.
The
room
one
of
us
got
had
malfunctioning
coffee
maker-
it
required
a
visit
with
the
front
desk
to
have
it
replaced
the
next
morning
2.
We
had
a
cap
of
a
water
bottle
(not
a
joke,
literally
and
opened
bottles
screw
top
cap)
on
the
floor
by
the
coffee
machine
in
one
of
the
2
rooms,
instead
of
the
2-3
bottles
of
water
waiting
in
another
one.
3.
The
room
had
stains
on
the
rug
(coffee
or
caramel
spilled)
that
were
sticky
-
again
visit
with
front
desk
resolved
in
next
morning
cleaned
floors!
4.
There
was
no
parking
available.
It
took
me
a
while
-
stalking
to
a
car
to
leave
and
I
snuck
in.
2
other
cars
were
driving
around
theparking
lot
with
me
at
the
same
time.
Granted
we
might
have
come
at
a
bad
time-
not
all
guests
have
checked
in
yet...
(we
arrived
at
1:40
pm,
check
out
time
is
12:00,
and
check
in
is
3
pm.)
5.
Upon
check
in
we
were
told
the
room
should
be
ready
within
an
hour,
20
minutes
before
the
official
check
in
time-
we
thought
-
GOOD
service!
Wrong...we
left
2
cell
phone
numbers.
One
for
an
international
number
(Canadian).
And
one
local
050...
they
promised
to
call
if
it's
ready
before.
At
3:05
pm
I
approached
the
front
desk-
she
said
'we
tried
calling...there
was
no
answer'...oddly
enough
I
had
no
missed
call
on
either
of
the
2
cell
phones.
6.
The
room
'cleaning'
-
you
would
expect
they
would
pay
extra
attention
to
it
now,
that
we
have
come
with
a
special
request
from
evening
before...
dirty
room,
remember?
WRONG...
the
beds
were
not
made,
just
strechet
duvduet
over
the
bed...and
even
that
was
a
sloppy
job.
The
towels
were
not
replenished/replaced
until
we
approached
the
chembermaid
and
asked
for
some...and
the
floors
were
dirty.
7.
The
WORST
part-
and
the
main
reason
really
for
writing
this
review
-
I
left
a
small
tip
for
the
chembermaid,
like
we
always
do
at
any
of
the
multiple
resorts
we
staid
at.
I
left
8
coins
on
the
bed
side
table.
When
I
came
back
to
the
room,
ours
was
'cleaned'
and
the
door
across
the
isle
was
being
serviced.
2
of
the
8
coins
were
missing.
I
did
the
following
-
took
the
other
6
and
gave
them
to
the
lady.
Saying
-
this
was
left
for
you.
She
thanked
me,
but
looked
some
what
embarrassed.
It
must
have
been
too
low
of
a
tip...or
embarrassing
to
be
caught.
8.
Now
positive
-
the
buffet
AMAZING,
both
breakfast
and
supper!
Service
-
Wow!!!
variety
exceptional
!
Tastes
I
will
take
with
me!
9.
Gym,
pool,
game
rooms,
kids
facilities
-
great
!
Highly
recommended
for
children
and
their
parents!
I
have
a
few
recommendations
to
make
to
the
management,
if
they
want
to
be
called
a
resort
that
justifies
the
uncompetitive
price
tag.
Let's
see
how
the
check
out
will
be...
I
know
the
bill
will
be
quite...
BIG.
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