1/5 Pooneh F. 4 years ago on Google • 7 reviews
Poor
customer
service
,
Horrible
policy,
rude
salesperson
and
manager
I
have
a
bad
experience
with
salesperson
Jesica
,who
works
in
centre
point
mall
location.
Yesterday
I
purchase
a
pair
of
furry
sweatshirt
and
Pajama
at
5
pm.
After
paying
she
tried
to
get
sticker
off
from
sweatshirt
.
At
the
end
she
ruined
the
sweatshirt
so
I
asked
to
return
my
money
.
She
did
not
know
how
return
the
money.
I
was
in
a
rush
because
I
have
robotic
class
for
teenagers
at
6
pm
so
I
asked
to
give
me
at
least
the
gift
card
although
I
do
not
want
a
gift
card
just
for
solving
problem
immediately.
She
said
I
could
not
give
you
a
gift
card.
I
found
two
items
that
the
price
a
little
more
than
the
first
one
to
exchange
with
the
ruins
items
.
She
told
me
it
is
not
possible
you
should
find
the
same
price.
It
took
40
minutes
.
My
students
wait
for
me.
I
was
so
angry
because
she
did
not
do
any
thing
to
return
my
money
.
She
called
the
manager
(Rida)
and
Rida
told
her
to
give
me
a
gift
card
and
learned
her
on
phone
how
did
it
.
It
took
10
minute
.
At
the
end
no
apologize
,
no
money
money
back
just
give
me
a
gift
card
.
I
missed
my
class
because
of
employee
fault
.
I
spoke
to
Rida
and
told
the
story
.
She
was
rude.
She
told
me
we
could
not
do
any
thing
for
you
because
we
do
not
have
return
policy
just
give
you
a
gift
card.
I
do
not
need
a
gift
card,
I
missed
my
class,
I
lost
my
time
without
any
compensate
,
without
any
apologize.
On
the
other
stores
when
they
do
a
fault
they
try
to
compensate
you
with
returning
your
money
or
giving
you
a
gift
.
