Overall very happy with my experience. Receptionist was very sweet, nurse was very nice and professional. The doctor was kind, didn’t rush me as I explain why I was there and was very understandable with his diagnosis. I would certainly recommend this clinic!! I really like my primary care doctor however, I would consider going to this clinic for my future needs!

Everyone at this clinic was so nice. The receptionist helped me with the check in process. The nurse told me there was an other Access Medical Clinic closer to our home & pulled the map up to show me & the Nurse Practitioner was so nice & helpful. Thank you for everything you do.

Let me paint the picture for you. I am sick and have been for a while so I decided to go to the closest urgent care facility that could get me in, it happened to be this Access. I scheduled the appointment in advance and filled out all of the paperwork online to save time when I got to the facility. As I got to the facility there was nobody manning the front desk. Eventually someone did come and check me in but it was well after my appointment time. There were only 2 people waiting for a long time, me and someone scheduled for 10 minutes before me. Nobody was coming out of the back, making it seem very likely that nobody was being seen. I waited 45 minutes for them to take me back. The waiting room was warm and I began coughing violently due to my illness about 30 minutes into my wait. After they took me back the nurse asked me if I wanted any tests ran before I’d even seen a doctor or received any sort of recommendation on what I might need. Believe it or not I do not have a medical degree and I did, in fact, go there for them to diagnose and help formulate a treatment plan for me. The equipment was barely medical quality, the examination tables and chairs were all lackluster at best and the facility certainly didn’t seem all that clean. Once in the back I waited 30 additional minutes to see the doctor, during this additional wait I could hear someone that came in long after me loudly complaining (seemingly about a shot) as he was leaving the facility. When the doctor came in he looked at my throat briefly and listened to my lungs briefly, that’s all. Told me I had an upper respiratory infection, prescribed me antibiotics and told me to take an over the counter decongestant. Mind you, at this point I had mentioned multiple times that I am breastfeeding and, knowing decongestants can tank your supply, mentioned I couldn’t take many types of decongestants. He offered me suggestions at that time for a type that would be safe but frankly it shouldn’t have taken prompting after it was well established I was breastfeeding. At no point during this did anyone so much as acknowledge the unbelievable wait time. I get busy, but the facility was nearly empty of patients when I arrived. I waited nearly an hour and a half for someone to spend less than 5 minutes trying to offer me care. The doctor was nice enough but that is literally the only nice thing I can say about this place or the experience. It was, by far, the worst urgent care experience I’ve ever had.

This is the best experience I have had at Access Medical before. The nurse that took my vitals & swabs fir tests was extremely nice & professional. Dr. Kristi Cooksey has incredible bedside manner. She is thorough & very helpful & professional. I would absolutely come back when I need something.

Staff was knowledgeable and efficiently on point. I love the fact that I didn’t have to wait in the waiting room with a bunch of other sickly people. I was happy to do business with this facility because of that. I actually left another urgent care down the street because their waiting room was too packed with people. They set an appointment for me to come back in a hour or so and as soon as I came for my appointment I was ushered in the back.

Don’t expect to be seen for up to two hours even if you’ve scheduled an appointment days in advance. Expect to see several walk-in’s seen before you as you wait patiently. The lady at the front desk is honesty pretty rude. Use this location as a last resort and know that access medical centers do not answer phone calls.

The Western clinic was so quick and caring during my whole visit. They have a system down for their COVID testing to keep everyone safe. Heather at the front desk was so quick and kind to get me in and help me with all the check in. Melissa the nurse was so calm while getting my medical history updated and getting vitals. Dr. Adams was the provider who saw me for my visit. He was so thorough and attentive to all my needs through the entire visit. I would HIGHLY recommended this clinic to anyone!!

Awesome staff! Kind, courteous and professional! Never a long wait even with no appointment! Dr made my daughter and myself very comfortable at her check up! I always bring my children here for their sports physical and will continue to come! Thank you Access Medical for your care!

We came here after my daughter developed a fever and was complaining of an earache. We were treated and on our way within 30 minutes around 7:30pm. The PA was very gentle and sweet with my 5yr old. We liked the Halloween decorations and thought it was welcoming and inviting. The MA was super sweet, friendly and gentle. 10/10 recommend.

Very fast and friendly visit. Check in was simple. Facility was clean and spacious. I have taken my children and grandchildren here multiple times. Highly recommend if you or your family needs to be seen.

Provider Lillian Tran and her staff were amazing. Would recommend and will go back again. I was going to the one in Norman but will go here now thanks to her. Great service and care.

I was very pleased with the employees and the timeline it took to get seen and out of there. In less than a hour. It was faster than my normal doctor visit. People were very professional and helpful with me today!

This is not a complaint against staff - they do the best with the corporate support they have. When I called to see if they were open since it was Dec. 26, the call went to a call center for all Access Medical Centers in who knows where. I used the recommended on line appointment and sign in at around 8:30 am. I was given an appointment for 10:45 a.m. Show up 30 minutes ahead of time to five people ahead of me and others sitting in their cars. After 11:00 I asked how long the expected wait was since I had an appointment. Was told it would be early after noon as all the people waiting were ahead of me. I left and found another urgent care that had me in and out by 12:00. Again this is not against the staff, the one I talked to was apologetic and kind. The problem lies with their cooperate - There is no local phone number listed to contact and it was clear the left hand did not know what the right hand was doing. What a shame.

Walked in was told appointments only. Only available appointment was 4 hours out but my son had to be seen. While I was waiting I seen online there was an earlier slot. There was only 1 person in the lobby the place was dead but we waited. Now I go to Classen Urgent Care!!

99% of the staff were amazing and helpful. Only reason I didn't give it 5 stars, was that I checked in online. And thought I was good, but apparently you have to go on and check in again... Which I didn't understand, but the front desk lady was kinda grrrrr about it. And made me feel like I should have known that... Maybe have the online check in let the paitent know they need to go in... Because I called and was on hold for 10 min to make sure I was good And eventually gave up and went inside, and she told me she was getting ready to cancel my check in because I did not come in and check in with her after checking in...

I received wonderful service from the nurses to the doctor. I especially appreciated how Dr. Adams explained what was happening to me in both medical terms and in plain English.

Today my daughter went in to this Urgent Vare with a fever of 103 and really serious symptoms, only to be told she was fine and was sent on her way without meds or further instructions or treatment. There was tests for COVID flue and strep administered and Dr. Joan Kloske said it was all negative and sent her on her way. We then drive to another clinic right after we leave where she was positive with the flu and they could not understand why she was not treated properly at the Urgent care clinic. This is negligence and so uncalled for. The Dr at Urgent care was aware the patient was driving alone and still let her leave with no treatment, this is just unheard of and I do not wish this on anyone that goes into an urgent care feeling like they are dying and don't get taken seriously. Dr. Kloske, and this urgent care need to do better this was the worse experience ever.

Just left and was blown away at the lack of compassion at this place. My 10 year old cut his finger, so I wanted to take him in to see if he needed a tetanus shot. I took the time to fill out all of the paperwork. I was planning on being customer pay since my family is in between insurance. After waiting for my turn, I was called up to the desk when the receptionist took this opportunity loudly to let me know that “just to see the dr would be $285 and it will just go up from there in regards to the treatment.” I let her know that was fine. She then started to talk more about expenses as I nodded. I then asked if someone would at least look at my son’s finger to see if I need to do the tetanus shot. Then out of nowhere she tells me that the nurse said they don’t have the medications for a tetanus shot! If that was literally the case the whole time, why did they have to try to embarrass me in front of the entire waiting room about how expensive it was going to be. So let me get this right…an urgent care that does not have the capacity of giving a tetanus shot? I don’t know what is more appalling.

I've never had a bad experience going to Access Clinics. Staff has always treated me kindly and I've never had a long wait. Will definitely be going back if I can't get into my primary

The ladies here were the absolute SWEETEST! I was turned away from 3 urgent cares until I got here and they were seriously some of the most genuine and heart warming faces and personalities that could’ve greeted me after a horrendous night!

Doctor was brisk but polite, the MA on the other was rude and condescending and after waiting an hour past our appointment time it was hard to believe how rude she was and felt that she could or should speak to myself or my son like that. Will never use your clinics again, if you were the only medical facility around I would drive a hundreds of miles to get care somewhere else, thank you for wasting my day and being rude in the process!

I went in for a terrible sinus infection. I made an appointment online. I did not have to wait long to be seen by a doctor. They prescribed antibiotics that helped me very much. The staff was nice and helpful. I have been to this urgent care several times for my daughter also and they do a great job.

I came in and had an absess drained...I'm not going to lie, I was dreading it because of the discomfort..I was made to feel conformable enough to get it drained... I will most definately recommend A.M.....

Easy check in process. Had me sit in my car while filling out the paperwork on my phone. The wait showed 30 people in front of me but it only took about 10 minutes to get called in. Everyone in the office was super sweet and the whole experience was quick and easy.

Stay clear of this place !! Went in on 18th, the doctor said I had an upper respretory infection and that it would wear off. I knew that wasnt the case !! I couldnt breath but the staff didnt seem to care. I called my husband to pick me up and was taken to ER at Integris South then transferred by EMSA to Integris Heart. Had heart attack and still recovering. Access Care get with it !!!!!!!!

Dr. Joan Kloske is amazing. She was very kind, considerate very thoughtful as to giving me the best care. The staff was friendly and made my visit very pleasant. Thanks to each of them for my care. Carol Netherton

Very friendly and compassionate! Very thorough. My wife was a bit upset, as she was not allowed in the examination room. She had questions to ask the doctor. She is a nurse and you know how nurses can be!😂

I made an appointment, I showed up early even. Then when I go to the front desk she makes me re due the paperwork. Takes an hour to get me back past the time of my appointment. The woman at the front desk was eating Cheetos, and playing on her phone. I wait until ver 30 minutes for the doctor even though a Covid test takes 15 minutes. Overall it was all horrible I was there for about an hour and 50min because they forgot my paperwork for my job. To say the least I’m very irritated.

Easy in and out, staff was helpful and friendly. The PA was a hoot and straight to the point. Thank you for the quick service that kept me from having to use time off work.

Love Access Medical on Western. Everyone is always so pleasant and signing up online is great!! We are normally in and out within 15-20 minutes! Highly recommend.

This place is a joke. Came in for something simple and minor and they told me they could do nothing for me. They gave me no recommendation or prescription. They didn't treat me or do NOTHING for me. I asked them since they did nothing for me if I would still get billed. They assured me I wouldn't, they only bill if they treat you. They lied. The bill is in my email, $205 for nothing?? lmao, they will never get a penny from me 🤣🤣 0/10

SO SO HELPFUL AND FRIENDLY!! The doctor and nurses showed real concern for me. I’ve been sick on and off for about two months and this was my first experience where they actually sat down with me and we tried to figure out what was going on. Genuine concern and quality care. Definitely recommend and this will be my go to urgent care from now on!

Great resource for urgent care needs. The front desk staff is always pleasant and the nurse was wonderful. Dr. Adams is a great addition to the team. Thank you for taking such good care of me and my foot.

Staff is friendly and efficient. They managed my visit quickly and with professionalism regardless of what is going on medically right now. A+

Front Desk lady is super rude. Stated she called me for my time to come in after I had been on the waiting list for 3 hours but never did. Was completely rude when I attempted to speak to her like she’s rather be somewhere else. Was rude to at least 3 other patients that I heard of as well, not really sure why she works there. Will never go back and will actively advise others not to go.

Checked online and it showed no one was waiting in line. So drove 30 min to that location so I could be seen. When I got there, there was one woman waiting inside the lobby. There were only 2 cars parked out front. The front desk lady said they couldn’t see me today??? They were doing appts only? Why would your sign on your building and online say “Walk ins welcome” if you are going to turn ppl away and it wasn’t even that busy?! I understand if it were busy, but they weren’t. I even told them how far I drove, they didn’t offer any advise or try to fit me in. Just that maybe I should try to book an appt online.

Other than having to wait two days to get an appointment once I did everything went smoothly and quickly. Staff were very nice, test results were fast! Great service.

Please update your web page and answer your phones. If you have started only providing Covid tests fir scheduled appointments you need to update your web site. I drove to your client, to get a test. Your web site said that they are available. Being told that I could schedule an appointment in 3 days was very discouraging. I crawled out of bed for the rest, placing myself and your staff in harms way. You should also answer the phones. Being told that the phones are answered from the corporate office was frustrating. We called 3 times. The corporate office did not respond. Your staff told me, “there is nothing we can do, things are done at the corporate office”. If this is true, the corporate office needs to do a better job. I wish I could give zero stars since you provided zero assistance when I was so very sick.