One of my favorite places to shop they are requiring masks at this time it is always clean organized and all of the merchandise is visible and you can picture it on yourself they try on room was open when I was there I got 2 great pieces and they were nice pants for work

I have been struggling for years to find jeans that don’t end up being high waters after the first wash since I’m tall. Many people told me to go to American eagle so I finally went and Sarah was THE biggest help to me. So thankful for that woman lol

Went in to do a return from an online purchase. Found some super cute items in clearance. Yea! The employees were helpful and friendly. Exchange was quick and easy

I’m giving two stars because sales staff was very polite and helpful, the manager however was not. He was not very kind at all. Having to take things in for exchange make me anxious to begin with and he made it even more unpleasant for me.

False advertising! I grabbed a pair of jeans in the 60 % rack, then when I go pay the lady tells me, "you get a discount but not 60%." What kind of mess is that? I asked why they put something in the discount rack if it's not so? She said, it's in the small print. I couldn't read the small print as the sign is hanging. Lost all respect for that store/brand.

I had a wonderful trip to AEO. I recently moved to Olympia and wanted to double check with one of the store employees about where the Clearance section was located. (Each store layout is a bit different.) The employee that helped me (Alexa) was very helpful and when I found a soft cardigan to buy from the clearance section I went back to her to checkout. Needless to say, the employees at this store were helpful and kind.

Granddaughter bought 4 items that were on sale. Love their style. Daughter loves there style and usually buy stuff on sale. We always get her a gift card from there.

Lack of help on October 5th, rude customer service. Felt like we where an inconvenience to the store. Ask for a size in pants and the gal told me she couldn’t find them. Went out and then found the size I asked for. Very stuck up bunch working this evening!!!!

This is a good store for teen and young adult girls and boys. The clothing is comfortable, trendy, and there is a large selection. The only thing I don't like is the high prices, though the items are good quality.

Amazing clothes now my favorite store but high priced but sooo worth it