Arrived at the airport more than 2 hours early and there was a security line even before you can check in. This line would have taken 2 hours alone to get through! We were unable to check in online so getting to the airline check in was of top priority. Luckily my husband talked to an airport employee and we were able to get through more quickly. We were then asked why we didn’t come 3 hours early. There was no information about coming 3 hours early. If we had this information we would’ve come that early. We would’ve missed our flights if not for the employee that helped us!

From 18 boxes for passport check was open 2 so we have to wait for more than 3 hours. Never more. F... This

The amount of time wasted by not having basic signs or separate points to get a boarding passes insane. This is the most inefficient airport I have ever been in. Terrible absolutely terrible.

Nice trains. Could do with more luggage space on board. Quick, smooth journey into the heart of Jerusalem.

The worst airport on planet earth! Everything takes so long (you need minimum 3 hrs just for the lines) and staff are yelling at everyone! Not recommend ‼️

Long line's late timetable... modern airport but bad service, poor management

Only international airport in Israel, so you don't have any choices... But its realy nice and modern

Ben Gurion for departures the arrival area is big and clear for entrance downside is the trollies need to be paid for either in Shekels or $ so if you are laden and without change it can be inconvenient however the distance to the first airline and luggage check-ins is short, the security alert and the lines well managed. Late passengers get prioritized and if not when you make your case you are handled quickly. The amenities like toilets, guide displays are clear, the air conditioning pristine, the cleanliness super.... At arrival you must get a visa by scanning the 1st page of your passport looking into the camera and given a visa strip which you must keep for the rest of your stay. Security is courteous but firm, be calm, upfront, courteous, open, honest and brief if set aside for interrogation they mean well. There is a maximum amount of hard cash you can carry no more than $100,000 else you will be suspected for money laundering - it's unnecessary. Restaurants and duty free shops seem to follow a pattern that I may call a culture of great discount pricing like if you buy 5 then get 2 free (5+2 or 4+1) The luggage handling was super and quick, the carousels are convinient, there are several escalators to aid quicker stair management and flat space escalators for long corridors. Airport is picturesque especially the last area of leaving airport remember to take a Welcome to Israel picture. Great experience for me massive GOD country, get a good guide, indulge yourself, use your camera, most people are willing to help GOD Bless

The best commercial airport to get in and out of Israel!

Worst airport ever. I understand the need to do extra security checks but why is it so slow and inefficient? Waiting hours and hours in the queue, without being able to eat or sit down even when my old mum was so tired. They should improve it.

Beautiful airport but intensive security checks … complicated and ok

It's ok. Is really the best way to sum it up. Limited food options. Not enough seating in food court and prices are expensive. Toilets were clean as they should be. Service ranges from pleasant to rude. No smoking either for the smokers.

Nice airport. Spacious. Not much Jewish about it. Maybe the largest mezuzah.

Fly a lot, saw a lot of airports, our is very bad. Service is slow, uncomfortable, seats without tables and chargers. No places to wait, sit and charge laptop. Some plugs are there, but near the walls, so you need to stand or sit on the floor. Through its clean.

Overall, a fine airport.

Lots of security, makes you feel safe as you go through departure. Arrival needs a little more direction for foreigners . Loved the technology in the rest rooms

Very friendly and helpful staff

Big. Clean. Expensive food.

Great train station. Closer then the closest pickup and parking lot. Really fast with great trains and good service to airport. Highly recommended to use train to get to your flight and leave airport to your desired destination in Israel. NO undetermined traffic jams delays. You make it on time with least traveling time.