Featured Reviews


Frequently mentioned in reviews: service (12) scan (10) pain (9) highly (8) recommend (8) experience (8) clinic (8) staff (7) time (7) Living (7)
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  • 5/5 Michelle L. 1 year ago on Google
    From the moment of meeting staff so helpful friendly and caring .Having 2 MRI it was so relaxing music playing and all staff excellent. I asked if possible if I could have results as I was seeing a consultant the next day under the NHS with in 4 hours I had a report and all images . What an excellent service highly recommend. Thanking all the staff for making it a lovely experience .
    1 person found this review helpful 👍

  • 4/5 Jonathan C. 1 year ago on Google
    Very professional and fast turnaround. I would like to have had more warning that MRI scans are not as pleasant as they sound. I think a little bit more chatting and warmth could help counter fears of claustrophobia
    1 person found this review helpful 👍

  • 5/5 Sharon L. 2 years ago on Google
    I ordered a fit to fly PCR test from Med 24 at the Paddington clinic on 3rd of September. Excellent services provided by Ms. Ursula, she is very kind and helpful. Will definitely come again for PCR test if I visit London next time.
    1 person found this review helpful 👍

  • 5/5 Meshan A. 2 years ago on Google
    A well designed, minimalist clinic, centrally located, offering a great service with high levels of hygiene. We had a pleasant experience, as took the whole family for our PCR tests, the staff was kind, helpful and patient. Thanks Med24 and specifically Nasra for the experience.
    1 person found this review helpful 👍

  • 5/5 Samia A. 2 years ago on Google
    My experience with Med24 kept getting better and better. I booked the PCR package for my travel to London which was smooth, efficient and very convenient. I followed that with a consultation with one of the GPs there, Dr. Riz Khan, for a second opinion on a medical issue I have. He was very thoughtful, attentive, knowledgeable and courteous and he helped me find a specialist. I then decided to kill two birds with one stone and paid a visit to the physiotherapist for persistent neck pain. She conducted a thorough examination, paid attention to every tiny issue I have and developed a detailed rehabilitation routine for all my ailments that is easy to follow anywhere. Overall the experience was highly satisfactory and convenient as you can get most things done under one roof.
    1 person found this review helpful 👍

  • 5/5 Karl R. 1 year ago on Google
    Living room health Such a lovely environment ‘ the Open ness of the scanning suites’ Imaging with windows!! Not claustrophobic. Greeted with help all the way through to going home with the same. S scan room is superb for even a waiting guest O scan a fight to stay awake it was so relaxing - little noise you would associate with an mri. ‘Bright and fresh’ Daylight and the world going on outside whilst being scanned. Met with diary clashes but no issue. Results inside of 48hours freely distributed rather than having to assign consultants etc
    1 person found this review helpful 👍

  • 5/5 Steve B. 3 years ago on Google
    I had an urgent need for physio following an ankle injury, I couldn't wait and they could see me immediately. It turned out that they had just opened this new facility in Paddington. I cannot praise the quality of the service I received highly enough. The therapist was diligent beyond her 'cause of duty' and followed up post-service with me to ensure I was following the exercise regime they had created for me correctly. I was touched by that. The medical centre itself is 'state of the art' and just around the corner from Paddington station, so well located. Yes I will recommend this service to friends and family in case they are in need of fast, quality service in London
    1 person found this review helpful 👍

  • 5/5 Adam W. 1 year ago on Google
    Really amazing place! I was given a warmhearted welcome by the staff and was offered something to drink - all while walking me through what the steps were for the procedure. Super easy process and extremely convenient for those who are wanting an MRI on command for affordable price. Couldn't recommend enough! Thanks Living Room Health! 5⭐

  • 5/5 blue a. 8 months ago on Google
    a very good clinic in England, I would recommend the clinic that has MRI MRI, very nice people and very fast service

  • 1/5 Amar A. 11 months ago on Google
    Had an MRI and they could not do parts they said they initially could. That aside, they didnt send me the report until I followed up to request it. Consultant Anthony Hammond suggested I had a relatively serious issue and confirmed he would urgently refer me but 2 weeks later has not even followed up with his written diagnosis let alone the referral to a specialist. His method of delivering his diagnosis was so negative that he made the situation far worse for me mentally and having seen other specialists should have been honest about me needing to see a more specialist practitioner rather than painting a picture that made me feel far worse.

  • 1/5 Lukasz 7 months ago on Google
    Yesterday I had my cervical spine MRI scan. I'm suffering from degenerative disc c6-7 and pinched nerve going to my right arm and hand and severe pain. I'm 40 years old and I have never expierience this kind of pain before in my life. If you have a problem with cervical spine AVOID this clinic. It's not worth your health and money. Two guys who run the scan were not proffessional at all in my opinion. I had to stop the scan 3 times because I couldn't cope with the pain. When I asked for a glass of water one of them brought me hot tap water. When I complained they kept talking to each other in another language. The other guy who looked like he is angry with me because I can't handle the pain told me to take more pain killers and come back to do the scan again later. They weren't understanding or supportive at all and didn't have the right approach. Finally we couldn't complete the scan because my whole hand was on fire and I was afraid I'll damage my disc and nerve even more which I think happened anyway. I'm in more pain since yesterday and two of my fingers are completely numb and I'm in constant pain more than before. Today I manage to complete my scan elsewhere. The scan was also the one that requires lying down possition but everything went well. Staff had patience and the right approach which was lacking when I came to this clinic. Waiting for my refund!

  • 5/5 Jon G. 11 months ago on Google
    A Great Visit to Living Room Health I went to Living Room Health for the 'Reassure Me' health check not long ago, and I was really pleased with how it went. As soon as I stepped in, I could see that the place was really neat and tidy. It looked very modern and well-looked-after, which made me feel good about being there. The people who worked there were all very friendly. They told me what would happen at each step, so I always knew what was going on. They did everything quickly and without problems, making the visit nice and easy. During the "Reassure Me" health check, various aspects of my health were examined, including a blood test and other evaluations. I found this to be very beneficial as it provided me with reassurance that my health is in good standing. It gave me the peace of mind I was seeking. If you're thinking about getting a health check, I highly recommend Living Room Health. They not only perform thorough tests but also make you feel comfortable and valued as a patient. I felt secure and well cared for during my visit to Living Room Health. Thank you to the whole team.

  • 5/5 Abbey S. 1 year ago on Google
    Such a streamline process! Went for an MRI, everyone was friendly, accommodating and professional. Procedure explained well, nil waiting around and results within 24 hours. Couldn't have dreamt up a better service.

  • 5/5 J. C. 2 years ago on Google
    Fantastic business and service. We're from the US and needed reliable tests to return home. This company assisted us short notice without hesitation. The staff was professional and expedited our results to ensure our flight deadline. We plan to use only this company on our returns to London and highly recommend them to others.

  • 5/5 Jo m. 1 year ago on Google
    Extremely fast turn around from booking an MRI to being seen by a Doctor - 24 hours to be exact. Super professional, empathetic and informative. As much as I have high regard for the NHS, this is the place to go if you can’t wait. It’s affordable and slick. In addition to this, the alternative options for treatment before embarking on surgery are revolutionary and reassuring. I couldn’t recommend Living Room Health highly enough.

  • 5/5 Iveta F. 1 year ago on Google
    I’ve had a really good experience with this clinic. Needed a MRI scan ASAP, they were very helpful, got an appointment the same day and results the next day. All for a very competitive price.

  • 5/5 Abdullah A. 2 years ago on Google
    Excellent facility with unparalleled service quality and fair prices. Booked the “2,5,8 PCR package” and “PCR with fit to fly” for my whole family and was very happy with both. Even though the clinic was closed on the Sunday for one of my mandatory PCRs, they arranged for a courier to pick up my self-test at a convenient time for me and delivered it directly to the lab, which went very smoothly. I paid for same day service but got my results in about 4 hours every time, which is a very impressive turnaround time compared to other providers. Equally impressive was the response time to my calls and emails, even on weekends. I highly recommend Med24 and have referred many friends and family to them.

  • 5/5 Vic R. 2 years ago on Google
    Ordered my PCR by courier on the same day, did the test at 5 pm and got the results in 3 h. Quick service! Yasmin was very helpful throughout the process.

  • 5/5 Rizwan K. 2 years ago on Google
    Victoria the physio was the best physio I have ever been to. She took her time to assess my upper back pain and gave me a fantastic treatment massage. She then e-mailed me with the appropriate exercises and was highly engaged throughout the whole process. I'm pleased to say that my back is feeling better after just one physio session! Thank you so much!

  • 5/5 Nadia A. 2 years ago on Google
    My first experience with Med24. I booked PCR package tests for my parents arriving into London. The entire process from start to finish was super smooth and efficient. The staff were very pleasant and helpful and their runaround time was spectacular. The service was easy to use and everything is automated and quick. Very positive experience and I will for sure be returning to Med 24 for all my future needs! Highly recommended !!


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