Honest reviewer and “Average Joe type” gym goer here. Lets preface this with: “For the price planet fitness is unmatched” Primarily looking for something thats cheap? Go no further into the review, this is the place. QUICK OVERVIEW Pros: -$CHEAP$ -Most gym equipment -Lots of cardio machines (no wait time for cardio at all) -Hydro beds included in $25 membership -Even with Covid-19 wait times are relatively low ****(especially compared to other gyms like Goodlife Merivale) -Self cleaning stations all over Cons: -Where are the barbells or pre-weighted bars above 60 pounds?? Extremely difficult to perform DEADLIFTS at Planet fitness. *If this is your interest I HIGHLY recommend searching elsewhere*. -Smoothie bar underwhelming, I’m not one to purchase $5 smoothies and shakes, I have not tried the drinks so I will not speak on that -###Limited number of weight lifting machines -Locker room is tiny. Like tiny tiny. -They dont freely advertise that the $15 plan is only for 1 location and included only the gym membership, no extras, and you cannot bring anyone unless they also get a membership (no one time fees) BOTTOM LINE Is it worth coming here? “Yes”! Staff are friendly, they clean quite often which is pretty awesome (not as common in most gyms), the machines usually dont have wait time, it is CHEAP as HELL! And the ability to bring a friend on a Blackcard is something that completely won me over. No more $15 one time fees. I would not recommend the $15 plan to anyone, for an extra 3 coffees a week you get so many features including ability to go to the Bells corners location. ### There is 1 of each weight lifting machine, the exceptions being cable cross (2), squat racks (3), leg extension (2), leg flexion (2), bicep/tricep (2), and a couple various shoulder extensions for back. This is predominantly a cardio gym hence why there are fewer. ****DO NOT GO BETWEEN HOURS OF 6:30pm AND 8:00pm! Wait times can be 20-45m and gym closes at 9:00pm! Mon-fri Prime time: 4:30-6:15 or off peak hours!!

Friendly staff and we'll equipped but since last couple of weeks don't know what happened. Everytime we enter the gym. We get a foul smeel ( sweat) or don't know.. Never happened anytime eralier. Started recently

I wish I could rate a zero star to this place. I had the worst experience ever at this location. I booked an appointment at this place yesterday and I was late by 15 minutes and I was not allowed to go in. Keeping in mind, I had an Appointment from 9 pm to 10.30 pm. Not a lot of people take their whole 1 and a half hour in the gym. As long as I have an appointment I should've been let in. When we were there, some people left the gym at that time, which means there was place for people in the gym to be able to go in but still we were not let in. I do understand I was late by 15 minutes but the way I was spoken to was not pleasant. The manager named JOSH asked the girl at the door to tell us that Security will be called upon us if we don't leave right now. It felt like we were doing a crime. WORST, WORST, WORST Place ever.

I rarely leave any reviews anywhere, therefore this writing was well deserving of PF. Maybe I’m not an elite bodybuilder but I, and everyone that knows me, would definitely argue that I’m pretty advanced. That being said I’ve seen some bad criticism over the years from elite bodybuilders and power lifters regarding PF. While I agree that the gym lacks some important equipment for advanced strength and development, it has everything required to make a very decent physique. In fact, I could prove that it does have more than enough to maintain a 5’10”, 200lbs, 5% BF physique that gets nothing but positive remarks and compliments. For the gym itself, it’s clean, great open concept with space to breath, tons of useful equipment, the price is very generous and so is the staff. Everyone is nice and happy to be there which contributes further to the its atmosphere. The manager, Shannon, is nothing short of amazing. Even after being in disagreement with her regarding a club’s protocol, she went out of her way to find the written regulation to prove me wrong and she did so with integrity and in the most professional matter. I will never question her again. The rest of the staff is just as nice and always smiling. All in all, with being able to bring a guess at any time, having access to massaging, total body enhancement and tanning, I love this gym. I would recommend it to anyone. My name is Paolo Arseneau, I’ve been bodybuilding for 27 years, I’ve been a personal trainer for 5 years and I've trained in more than 50 different gyms. Good work, keep it up!

1 star for no flexibility with scheduleing. Really unfair for people who have a set work schedule. Makes its almost impossible to workout during the week. Sheduleing should rotate hours to make it fair for everyone.

I wish I could rate a zero star to this place. Terrible experience. The way the staff dealt with me was so unprofessional especially the person mentioned named Josh. Will not recommend this place to anyone. Worst experience ever.

I’ve been working out at Soungui Fitness for about 3-months now. So far the experience has been nothing short of amazing. The staff is always enthusiastic and so committed to the development of their clients. The facility itself has great equipment for various purposes and all shared spaces are always clean and tidy. Id recommend this gym to anyone looking for a sense community or seeking a personal trainer who is invested in their development.

I’m really enjoying my personal training at Songui Fitness. Trainer Curtis is always positive and encouraging. He is also knowledgeable and motivating. It’s a true pleasure to get that work in with Curtis!

I’ve been a client at Soungui Fitness for over two years - it’s an outstanding facility aimed specifically at a personalized fitness experience. If you want to get away from the big box gyms and enter a space where things are sanitized between clients then Soungui Fitness is for you. I’m a little surprised at the sudden one-star reviews below. I’ve never met a person in the facility who doesn’t love the space and the service.

Terrible place. I wish there was zero star rating for this place. I felt like I was doing a crime when person named josh delegated someone to call security on me if I don’t leave. I never expected behaviour like this from such a place.Very unpleasant. Will not recommend this place to anybody.

I felt confident yesterday! So I decided to attempt to squat 5000 lbs. My spine got ripped out of my very back. Fun gym!

Very spacious location and the cost for the service is great the only downfalls are the employees, they dont seem happy they barely smile. Even if i broke up with my gf just now i welcome people like if it was Jesus Himself at my job. That and that we have to use the smith machines for everything. The ready to use barbells are prettry light also

I started going here with the intention of just doing a 3-month session as I couldn’t imagine “personal training” being a regular part of my week/ budget. I’m far past that 3 month goal now with no end in sight. - I really enjoy this gym and the trainers. - money well spent - very chill/ welcoming space (many gyms are not)

Called to cancel my membership after getting charged the annual fee. I asked for a refund and the manager didn't feel like wasting her time and kept telling me she won't issue a refund. Then she tells me in order to cancel my membership I have to come in or send a letter. When I asked why I have to come in she told me it was to verify who I am. Ok? How is a letter going to verify who I am anyway? Can't I give the same information over the phone? Is it difficult for you to make it easier for people to cancel their memberships over the phone? Or do you do this on purpose to make it harder for people to cancel (especially during an epidemic)? I used to love this gym but theft and hiring rude managers is definitely more effective than this negative review. Keep doing what you're doing during these hard times, soon enough you'll be out of business!

Started charging me out of blue mid august then double charged me the beginning of September? Wouldn't allow me to cancel my membership over the phone, due to a medical condition I'm high risk, I can't still go out in public but they were unaccomodating to that. Said I could write a letter to cancel? Apparently writing a letter would confirm who I was, so I'm puzzled what I could put in a letter that I can't say over the phone? Ludacris policy, I dont know, seems like silliness I was denied that right and being forced into a scary situation... Very disappointed in them. Won't reccomended. Stay safe everyone

I’m confused as to why people are kicked out or even need an appointment from 8pm-6am. I just finished a workout and there were 4 other people in the gym, and 2 more waiting outside for their appointment. The staff don’t wipe the facility in between appointments; moreover, there’s just no logic behind this. If you guys were at full capacity or close to it, I understand. But at night time when there’s less than a dozen people in the gym and a few outside? Come on...

They haven’t picked up a single one of my calls since they opened on feb16. I cant book an appointment without calling, and the website doesnt work either.

I wish I could rate this place a zero. Terrible experience ever. I was told that security will be called on me as if I was doing a crime but the only thing was I was late. It was such a bad experience. The way the staff dealt with me was so unpleasant. Person named Josh was very very unprofessional. Will not recommend this place to anyone.

It is the worst place to go. I have been going to this gym from last 3 years but yesterday the way I was dealt was very unprofessional and inappropriate. They do not let anybody in after 9:15 without realizing the work sechdule of an individual.

Soungui Fitness is an amazing experience, super great motivator, always present and committed to your progression. Super positive experience and great results whatever your fitness goals are. Come to Soungui Fitness and next level your workout, nutrition services available and special classes focusing on self defence, breathing, youth oriented programming and more !

Soungui is great guy and a very good personal trainer. He will make you accountable for your goals and will go out of his way to accommodate your timings too. Definitely recommended for someone who is looking not just for loosing weight but also for creating healthy lifestyle habits.

Fantastic wonderful business. Going to Soungui Fitness makes you feel stronger and has given me more confidence. The owners are very personable and make sure you are getting the most out of fitness healthy diet goals. It is challenging and rewarding to follow the exercises. I highly recommend taking classes at Soungui Fitness.

Love this place! Excellent small private local gym. Friendly staff. Staff is professional, non pushy and dedicated to helping clients achieve their fitness objectives.

It has been a pleasure working with Soungui! He is a really great guy that is super motivated and fun to work with. Thank you for your commitment to my fitness journey and I look forward to working with you again! Yasmine :)

i recommend soungui to all of my friends and colleagues who want to better their personal fitness, i have spent many years in gyms trying to get results i have gotten in months here. awesome environment, very welcoming to all fitness abilities - an all around great business. highly recommend!

Soungui is the best trainer in town. He is flexible, reliable and professional. I highly recommend his services.

I started here 3 weeks ago. Been struggling for years with my weight and finding motivation. Since starting this is the most ive been motivated all thanks to Soungui. He has really pushed me in a positive way to want to work harder and push myself more then I knew I could. Workouts are all made on your ability so it is a great place for anyone wanting to make chnages in their life. My meal plans with Alycia are amazing. She has really worked to give me things that are healthy but also work with my likes and dislikes. So happy I found this gym , its exactly what I needed to change my lifestyle . I highly recommend giving it a try!

Soungui has made going to the gym an experience I enjoy. He has tailored a program for me that has helped me get into better shape, mentally and physically. I recommend him and his gym!

I am very glad Soungui and I have crossed paths. Soungui is a very focused, detailed person who has the ability to absolutely HYPE ME UP! I have never actually experienced a work out like this. Soungui knows how to push you past your own mental limits. I have been training in his awesome space for a month and I am excited to see where we end up. Thank you Soungui! I really appreciate ya!

Love this place! It's spacious, clean, have a lot of equipment, and it's open 24/7. I've been a member since 2018 and haven't had a bad experience! Great casual atmosphere with an extremely diverse crowd, you definitely won't be judged here! Friendly staff who greets people when coming in/leaving, it's a good feeling. I love the crowd meter feature on the app (very useful in determining if it's a good time to go). Update: can't wait to return to the gym! It's been a long wait. Will be booking my 90 minute appointment shortly!

Amazing space, really happy I commited to the training. The space is clean and Soungui is very professional and respectful. Do this, you won't regret it.

Very nice equipment, clean and in good order. Staff are way more receptive and pleasant compared to 2 years ago. Really important that staff educate clients, you do not block equipment trying to do 2 things. You do not sit on equipment and read your emails and play with your phone. You do not take the sanitizer bottle with you. You go to the station.

This gym, the staff and the owner are all incredibly supportive and kind. A gym isn't just about equipment or location, it's about a vibe and feeling like you're part of a community everytime you walk in the door. At Soungui, you're treated like family.

I have nothing but positive things to say about the gym and it's staff they're super helpful and accommodating and the gym itself has a really nice atmosphere and is well organized 10/10 would recommend

Found soungui fitness from a simple google search. Booked a consult late at night for first thing the next day, and was able to get in and get my training done on a one time pass. (Apparently the first one issued at that:)). As someone travelling through the city for only 24 hours I was very pleased with the speed of responsiveness of soungui and his facility as well. Had everything I needed and more as a powerlifter, and he was extremely personable as well at that, showing me around as needed. I’d definitely come back here again if I were visiting in the future. Thanks!

I never leave reviews but felt I should to say how impressed I am with the professionalism of your morning staff (unfortunately I don't know their names yet) but impressed they know mine so quickly :) they are very polite and always say hello and goodbye (great customer service) much improved than the previous time that I was a member. The gym is clean and they are following safety covid rules. The only criticism I have is that I think more walk arounds would be good as I've seen people without shoes on while working out (not safe for them) and people chatting on their phones which is annoying. All in all very impressed! Thanks.

Been working with Curtis for 10 months now. Lost 15 pounds, really good trainer, good facility. Got also help from Alycia with my nutrition and it really helped. Thank you all for helping me on my journey

Soungui has achieved such an inspirational environment where individuals feel met where they are at in order to find themselves where they want to be fitness wise! Such a great atmosphere to invest in.

Songui is inspirational. He will help you raise your limits and challenge you in all areas - mind, body and soul.

I just signed up before the new Yrs 2019 just for a change of environment a bit away from dtown and it's traffic, great staff and the gym is super clean, very well maintained. The price are very affordable and worth the budget $, if you do hve one. I love the hydro massage bed and body enhancement toning machine. You will be amazed and it's never to late to sign up. Au plaisir😁✌

The gym is amazing I’m more motivated now to go to the gym then I ever was Soungui Fitness is a safe space and all the staff is amazing!

Lines are long due to covid but it's a great place year round

This location has been billing me despite me cancelling my account before the pandemic including the annual fee. I finally got a hold of them after leaving multiple messages over weeks as no one got back to me or answered the phone. Update: management has finally cancelled the account, but I have not yet been refunded for the charges that were made. I am currently waiting to hear back from the manager who has promised to work on a resolution - will update then.

Suppose to cancel my membership months ago, but kept it open and collected money

PF is exactly what you would expect for the brand and that it's for the more laid-back casual gym-goer. Facility is clean, and the machines/equipment aren't cramped together. Staff have always been helpful.

Planet fitness is a very good gym, very clean and very organized, and the price is just right. I recommend this gym to anybody who is looking to workout or to build their endorsement this gym is very good to go to. First you have 2 options so you have the regular membership that cost I believe around 10 bucks per month but that does not give you any perks, but if you buy the black card membership at around 24.00 plus tax you get half off on drinks one guest per visit and you get to use the spa area which has massage chairs.(not for guest use though) I also recommend this gym to anybody because planet fitness makes you feel so welcomed since it is a judgement free zone and since I'm the of person who does not like to be be judged this is the right gym for me. Anyways hope to meet new members at planet fitness

Nice Gym, new clean machines, big organised space, and of course professional kind team!

My Membership was canceled because of covid but somehow without my knowledge I now have a membership again (no email or nothing) and I’ve been paying for 2 months now. Thanks for stealing 50$ from me planet fitness. Real smooth. Canceling my membership for real this time I hope.

Just perfect

I had the black card membership which allowed me to quit whenever I wanted. I called this location to quit over the phone because I wouldn't be able to go in to the location in person for months, and the manager Nicki blatantly and rudely told me that she would not do it. Called the other location in Ottawa and they did it for me no problem right away. Terrible manager with awful manners, overpacked gym, and unrealistic gym rules. Don't go here - go to literally any other gym.

If I could give 6 stars I would . What a clean place , usually I go in Toronto pf, I’m so shocked how clean this place is and how much more space . I loved it .

This is a very clean place. Well organized. A peaceful gym to exercise. Will recommend this gym to anyone. Membership fee is reasonable.

Not busy, good quality equipment. Only downside is not enough 45s/35s/25s. But other than that the machines are great and plenty of space!

Overall the gym is good and staff is fairly friendly. Pros: Clean change rooms and overall clean space to workout Cons: some treadmills need to be serviced as the speeds are not consistent, the paper towel dispensers to wipe equipment are empty quite often on the far side of the gym, and not enough yoga mats.

Large space, used to be the ymca. Cheap gym with good facilities!

Awesome gym, budget friendly, clean, not too busy. Can't complain

Great gym, very clean, and awesome staff.

They need to start using the crowd meter on there app.... It says they're half full but there's 20 people in line outside.... Good gym generally

friendly staff, big gym with lots of equipment and very clean. Always a pleasure going here and you cant go wrong for the price.

I have more problems with just planet fitness and it's concepts of industrial fitness, just machines no squat rack or bench press, staff were good though

Gym was great until recently, now too crowded, not enough equipment, not enough yoga mats, changing rooms overcrowded, manager ignoring members when approached

I like the place. Big and spacious. I sill out grow this gym. Ita mostly for people trying to get into shape or stay in shape... not for real athletes

Great place to train... tanning, hydro massage beds, massage chairs and red light therapy and lots of equipment to choose from...plus prices are very good....

Very cheap prices, lots of machines but no racks, cages or loadable barbells

Soungui Fitness is on of the best active communities I have had the pleasure of being a part of. It is an amazing and open space perfect for a gym and the staff and other clients are always nice to newcomers.

Soungui Fitness is one of a kind. Personal training to get to your personal best. They truly care about your health and well being and develop goals accordingly. Staff is amazing . I get the pleasure to have Curtis as my trainer. He knows how to get you to push yourself and constantly reminds you that you are the most important factor in this equation. #healthcomesfirst #ageless

Antoine really enjoyed training at Soungui Fitness. Curtis is a great coach and mentor. He progressed really well. Once football season ends, he’s going back for sure.

Where do I even start! Soungui is a beautiful human, and I am so blessed to know him! He has helped me on my fitness journey for the past two years. I have had many ups and downs, he has always been there to support and push me! He is motivated, kind, and really just wants to help others succeed. The gym itself is an amazing enviorment and the vibe makes you feel safe and supported! Highly reccomend this gym, either for personal training or to go in for a workout!!! 💪💪❤