Dollarama image

Dollarama

General store Discount store Dollar store

😠 Horrible experience horrible staff horrible enviromment. To begin with the floor was wet when me and my younger sister came in a few days ago and she slipped and hurt herself. The least they could have done is atleast put a wet floor sign as it was not noticeable that it was. The store is constantly... People often mention store, staff, find, Dollarama, items, prices, Great, good, price, friendly,


Address

3777 Strandherd Dr, Nepean, ON K2J 4B1, Canada

Website

www.dollarama.com

Contact

+1 613-823-2519

Rating on Google Maps

4.20 (558 reviews)

Open on Google Maps

Working Hours

  • Monday: 9 am to 9 pm
  • Tuesday: 9 am to 9 pm
  • Wednesday: 9 am to 9 pm
  • Thursday: 9 am to 9 pm
  • Friday: 9 am to 9 pm
  • Saturday: 9 am to 9 pm
  • Sunday: 9 am to 6 pm

Featured Reviews


Frequently mentioned in reviews: store (13) staff (12) find (9) Dollarama (9) items (8) prices (8) Great (8) good (8) price (7) friendly (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Ayham T. 3 years ago on Google
    My favorite store in Ottawa
    2 people found this review helpful 👍

  • 1/5 yolo229 f. 1 year ago on Google
    Horrible experience horrible staff horrible enviromment. To begin with the floor was wet when me and my younger sister came in a few days ago and she slipped and hurt herself. The least they could have done is atleast put a wet floor sign as it was not noticeable that it was. The store is constantly filthy, there would be cups with drinks in them on the shelves casually laying there they would not remove them, the floors are always sticky and their electric items usually do not work, chargers would break in days, my buddy got a gift box that had mold inside of it and a lot of their glassware is chipped. Many prices went up but they would not change the tags so workers would have to search for something that matches the original price which i find so unprofessional and most times they would take ages to find that. Staff members are always giving attitude, I have personally saw an older worker push around a younger staff member and an example to horrible customer service is that young man with black hair and a beard. He would sound dead of life and would huff and puff when you'd ask for guidance. Also heard from friends that worked there a few months ago that management pushes you around, would not respect your hours and would cherry pick favorites. Overral disgusted by this place and their standards.
    2 people found this review helpful 👍

  • 1/5 Allison M. 3 years ago on Google
    Miss not having Cashiers...they were always friendly and helpful. It was much faster with them. Not a fan of self checkout. I won't be back
    2 people found this review helpful 👍

  • 5/5 Roger H. 1 year ago on Google • 89 reviews
    I have to say, this has to be a first, The cleanest Dollarama I have ever been inside. Well organized shelves you'd think they had minions running around in the background keeping those shelves stocked. The staff are eager to help and they're friendly!
    1 person found this review helpful 👍

  • 1/5 Joshua C. 2 months ago on Google • 52 reviews New
    Worst management I've ever seen. Management team outright refuses to jump on cash. Filthy floors, filthier bathroom, management never schedules enough cashiers (see above), disorganized displays where the mentality is "put the product out" rather than "put the product where it belongs so people understand the prices", a complete lack of regard for complaints, and the management seems to enjoy obstructing employees. Management will lie to save themselves from accountability without any evidence, even contradicting themselves in the same breath. Shop elsewhere.
    1 person found this review helpful 👍

  • 5/5 Roger D. 1 year ago on Google • 603 reviews
    Pretty huge store n tons of stuff .

  • 5/5 Al 4 years ago on Google
    First time I see self-checkouts in a Dollorama. Great place with friendly staff.
    1 person found this review helpful 👍

  • 3/5 Cole D. 3 years ago on Google
    Dollarama is a pretty nice place,doing decent measures to prevent the spread of covid-19,and CAN have some nice grabs,but of course there are some things that break within a couple of days.So it's okay in terms of kids toys,They have cheap candy (good for halloween)And most of the other things are pretty darn good for their place,over all,not bad!
    1 person found this review helpful 👍

  • 5/5 Will W. 2 years ago on Google
    Visited the store before the close. Many customers were there. Product was organized very well and all of the customers were wearing masks. Felt safe and well. I like the new self-checkout machine!
    1 person found this review helpful 👍

  • 1/5 Sandra G. 4 years ago on Google
    I was today (Jan 28th/2020) at Barrhaven Dollarama (3777 Strandherd Dr.) and I felt so angry, because the cashier (the usual lady with the glasses) wanted me to pay at the self check out . Three times I had to say to her NO. I didn't wanted to do it because I have so many things in my cart (I spent $62.43). I wonder if I have to feel obligated to pay at the shelf check out. She was the only cashier at the moment, but the store was pretty much empty. pd: I attached a picture of my receipt (showing the day, hour, and maybe the code for the cashier)
    1 person found this review helpful 👍

  • 3/5 DG Z. 3 years ago on Google
    Similar to all other Dollarama - narrow aisles, Dollarama smell, cheap products.
    1 person found this review helpful 👍

  • 4/5 Hisham O. 3 years ago on Google
    I like this location because the have self service you don’t need to stand for long on the line to pay there are Multiple self check out machines available.
    1 person found this review helpful 👍

  • 5/5 Hrsh S. 9 months ago on Google • 304 reviews
    It has almost everything that you need at affordable prices. Although, I think people buy just because it's cheaper, not because they need it.

  • 5/5 Mohammad M. 1 year ago on Google • 188 reviews
    Went in to buy some plastic cups for the kids, they also had bigger cups for adults. Unfortunately it seems that someone ripped off the sticker for pricing. The staff was really nice and immediately sent someone to either find a set that had the price or to just get the price. As this was the last of the stock, they got the price and charged me appropriately. Very quick, no fuss and great service all around.

  • 5/5 Konrad 1 year ago on Google • 144 reviews
    We usually get kids birthday party supplies here and other miscellaneous items. This location now has 4 self checkouts, so usually there are no major lineups.

  • 4/5 Dana H. 8 months ago on Google • 114 reviews
    Looking for cards for birthdays and anniversaries . Wish the selection was more varied and had a section of cards in the French language. Would be appreciated. Thank you

  • 4/5 Brandon P. 6 months ago on Google • 46 reviews
    Great selection and staff... Would greatly benefit with a self checkout as lineups are often a thing

  • 5/5 Robert K. 2 years ago on Google • 28 reviews
    Went to get some Easter goodies for kids. There was a wide variety of products to select. Self-checkout was fast. Girl employee wearing a mask very politely wished me a good evening on the way out. Total in-store time less than five minutes. That's my kind of shopping.

  • 5/5 Scott G. 4 years ago on Google
    Great place, it's a little smaller than some other stores but it's always clean and shelves stocked for the things you need in a hurry.

  • 2/5 Loren P. 3 years ago on Google
    Typical wrong prices. You always saw one or two when cashiers did the work, but with self-checkout you can't fix it. Typical crooked franchisees at this location.

  • 1/5 Leah L. 1 year ago on Google
    They're all my machines and of course they have the self-checkout and apparently they don't take $100 bills the lady lost her keys and could not find it for me and open the cash so I can purchase my items $100 bill is the same as I ain't talking money why doesn't it work and why did employees not be able to do things properly that's a waste of my gas in my time if you can't accept my payment and I have the money there and you're not willing to give me the thing it should be free this is ridiculous just wasted however long shopping around to be told that she couldn't do it for absolutely no reason because she lost her keys do better

  • 4/5 Anne D. 1 year ago on Google
    Good deals on tissue paper and gift bags. Most things $1.25. Chocolate bars are even cheaper.

  • 5/5 Samou S. 1 year ago on Google
    Wide selection of products at the best price. Kids usually enjoy the art and craft section.

  • 5/5 Adriano R. 1 year ago on Google
    Dollarama. What else I could say? Full of Canada decorations at this time of the year.

  • 5/5 James W. 3 years ago on Google
    Great place for stocking stuffers and small decorations!

  • 4/5 J P. 2 years ago on Google
    It's your run of the mill Dollarama. Nothing special about it but nothing bad to complain about either.

  • 5/5 Linda St O. 1 year ago on Google
    Love their products, cheaper than grocery stores sometimes, prices have gone up on some items but still good deals to be had

  • 1/5 diwtay 1 year ago on Google
    Floors are always filthy and they only have cramped self checkout machines. I hate this location and only go here as a very last resort. Avoid!!

  • 1/5 Ellyce L. 3 years ago on Google
    This store needs to improve their social distancing measures. I felt extremely uncomfortable when I was there and no one was paying any attention to the arrows. Here’s a suggestion: In Carleton Place at a dollar store, an employee wearing a mask greets you outside, puts hand sanitizer on your hands, and reminds you: “We are very strict about social distancing, please take care to follow the arrows”. She said this to everyone entering the store, and it was seamless.

  • 5/5 Janet L. 3 years ago on Google
    Self check out! Well marked aisle arrows

  • 1/5 Marc D. 1 year ago on Google
    According to in-store staff, it of Moe corporate policy to keep 1 staff member in on the floor and zero on cash. This forces the use of self checkout and eliminates jobs. I took my business to Giant Tiger today

  • 5/5 Angelina “gardener” S. 1 year ago on Google
    Got what I need, an accordion folder to organize my receipts. Parking is plenty.

  • 3/5 Melinda A. 1 year ago on Google
    Prices are getting expensive. Nothing there is just a dollar anymore. Most things are 3 and 4 dollars.

  • 4/5 Ysabel L. 3 years ago on Google
    Good place for simple things odd and ends

  • 4/5 Michael R. 3 years ago on Google
    These places have a good array of goods at remarkably low prices. It's generally low quality, but the price/quality ratio is great. I was able to find big elastic bands to hold plastic bags firmly in our garbage cans. I couldn't find small cleaning brushes. Great place.

  • 1/5 Jan M. 10 months ago on Google
    Discussing, the store was so dirty looked lije the floors haven't been cleaned or swept in months and I was there right after it opened. Will never go back there.

  • 5/5 maggie c. 1 year ago on Google
    It is very clean and easy to find what you want.

  • 5/5 Roger_that 6 months ago on Google • 14 reviews
    Jessica was really kind and she helped me bag my items as well. What a cheerful smile!

  • 4/5 S S. 3 years ago on Google
    Well stocked. Lots of Christmas decorations and stocking stuffers. Was busy but cashiers were quick and friendly.

  • 5/5 Tina L. 3 years ago on Google
    I always love this store. You never know what you will find but there is always something fun!

  • 1/5 Isabelle L. 3 years ago on Google
    Sadly very very empty The shelves were bare The staff has no idea when their next shipment are coming. The place almost looked like it was closing Never going to that one again

  • 4/5 Dave N. 3 years ago on Google
    Its a dollar store

  • 5/5 Kevin M. 3 years ago on Google
    Great deals .

  • 4/5 AJ G. 3 years ago on Google
    Not very big, but well assorted

  • 4/5 Rami A. 3 years ago on Google
    clean , organized

  • 5/5 shayan s. 3 years ago on Google
    Find almost everything

  • 4/5 Lynden P. 3 years ago on Google
    They had everything I needed

  • 1/5 Morris H. 3 years ago on Google
    Never went there

  • 5/5 Mestawet I. 3 years ago on Google
    Very good price

  • 4/5 Yanet C. 3 years ago on Google
    Small store but normally well stocked. Busy place.

  • 5/5 Coño 3 years ago on Google
    Nice stuff

  • 4/5 Parampuran S. 3 years ago on Google
    Clean and enough stock. No cashier. Only self checkout.

  • 4/5 Khaled A. 3 years ago on Google
    You find all the cheap items

  • 2/5 Alpha & Beta W. 3 years ago on Google
    This Dollarama is not the greatest of them all. It's run down, dirty and very, very cramped inside, no way to do any safe social distancing in most of the aisles. On a brighter note, some of the staff are quite nice. If your looking for a Dollarama in Barrhaven, I would strongly suggest avoiding this one and going to the one near the Costco. It is much better and worth the trip.

  • 3/5 Isabelle 3 years ago on Google
    Quite dirty place and the staff is not always friendly but they have good prices

  • 5/5 Nathan L. 3 years ago on Google
    Great new self-checkouts

  • 5/5 Matthew S. 3 years ago on Google
    I shop here regularly and it's always got full stock, staff are always super friendly, and long lineups are always dealt with quickly. Never had any issues here whatsoever.

  • 5/5 matrix m. 3 years ago on Google
    (Translated by Google) Nice big (Original) Nice stor

  • 4/5 Narvin D. 4 years ago on Google
    Nice clean store Lots of stuff

  • 5/5 Laurie D. 4 years ago on Google
    Great selection and they have self checkout here.

  • 4/5 Neil J. 4 years ago on Google
    Clean and well organized. Staff was friendly and knowledgeable. Amazing selection and prices on name brands.

  • 5/5 Al O. 4 years ago on Google
    Cheap candy. That is all...

  • 5/5 Jen A. 4 years ago on Google
    They have a lot of selected items.

  • 5/5 Clayton M. 4 years ago on Google
    Has a good variety of items for all purposes .


Call +1 613-823-2519 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✗ Delivery
    • ✓️ In-store shopping

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