Apollo Clinic Newtown image

Apollo Clinic Newtown

Hospital Medical clinic Diagnostic center Endocrinologist Diabetologist

One of the Most Reviewed Hospitals in New Town


Address

The Galleria, 1B, Street Number 124, BG Block(Newtown), Action Area I, Newtown, Kolkata, New Town, West Bengal 700156, India

Website

apollokolkata.com

Contact

+91 33 4036 5500

Rating on Google Maps

4.70 (8.3K reviews)

Open on Google Maps

Working Hours

  • Wednesday: 7:30 am to 9 pm
  • Thursday: 7:30 am to 9 pm
  • Friday: 7:30 am to 9 pm
  • Saturday: 7:30 am to 9 pm
  • Sunday: 7:30 am to 6 pm
  • Monday: (Christmas Day), 7:30 am to 9 pm, Hours might differ
  • Tuesday: 7:30 am to 9 pm

Featured Reviews


Frequently mentioned in reviews: good (53) clinic (49) time (41) Apollo (35) staff (33) service (30) patients (29) experience (27) helpful (23) doctor (21)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 priyanka a. 1 year ago on Google
    I had taken appointment and was asked to visit at 09.30 am. My number was 4. Till 11.00 also I was at 4 number. Where as 7 patients had gone and visited the doctor. My number was on top for 1 hour. I had emergency yet the management in the clinic were allowing their friends and family before emergency. Such things are not expected in Apollo. I was shocked to see such things.
    14 people found this review helpful 👍

  • 2/5 keshav k. 2 years ago on Google
    Cleanliness and staffs are good here which I agree but the way of booking appointment is pathetic. Firstly, no consideration for senior citizen. Doesn’t matter you are 20,50,80 they will place you in the queue on when the bill is processed. Secondly, they focus on prior appointments but I have experienced a situation- when I went to clinic, the doctor had already left. Reason was that doctor timings were from 5-7 PM and my parents appointment was for 8 PM. Traveling with my aged parents then come back accepting apologies from them. This same mistake is repeated with loads of patient where appointment is booked but doctor isn’t available. No action or positive sign from them to improve this part. Thirdly, the message will say appointment for 6:15 PM example but it won’t be the same. You will be allowed to consult based on billing process. Eventually you have to waste may be an hour or more to consult. “Patient has to wait” - this is the perfect example. Fourthly, in case doctor is late or your reports are not ready due to whatsoever reason they don’t have a basic courtesy to intimate the patients. You have to go there to find out. Treasure hunt! Bingo. Fifth one and the interesting one is they won’t put any effort to rectify the above ones. I am sure each one of you visiting this clinic had/has/will experience this at some point of time.
    8 people found this review helpful 👍

  • 3/5 Chetan S. 1 year ago on Google
    The clinic is really good! Good facility and friendly staff! Feedback- They need to value the patients time. They give appointments for 09:30 in the morning when the doctors never turn up before 11:00. They need to give appointment slots as per the available timings. People go to work and they take appointments just to avoid this. Please sort this out and you should get a 5star rating. All good apart from this..
    7 people found this review helpful 👍

  • 2/5 Agnika R. 1 year ago on Google
    I went here for general consultation for the first time. I was given time of 6:55pm. The payment process was smooth, but I had to register after going inside (the cashier told me so). I went inside for registration to a lady in green top , giving reports. She was pretty rude and was in a hurry. I showed my payment slip , asking do I have to register here ? She just pointed out to the doctor's chamber, without registering after my successful payment. I waited till 7:30pm and saw on the board my Name was next, but some other patient was scheduled in my place. I went to ask whats the matter, another lady told did you register? I told the matter to her she told u need to register first so now you are after 3 patients. I waited for 1hr uselessly for miscommunication and rude behaviour of staff. The consultation got over in 15mins and I was charged 900rs (150₹ for first timers !!). Doctor gave very good medicine, but was in super hurry...!! Will I ever visit Apollo Clinic for checkup ? Ofcourse not. Will I do the tests here ? Maybe . Not at all recommended for checkup. (2 stars for cleanliness and good medicine)
    7 people found this review helpful 👍

  • 4/5 Rajendranath D. 1 year ago on Google
    The place is clean and tidy. The staff here are very helpful. All kinds of tests are done here especially MRI. Good Experience overall.
    6 people found this review helpful 👍

  • 5/5 Avinandan S. 2 years ago on Google
    Good and hygienic place. Smooth service, doctors available, all kinds of tests available like USG, ct scan, mri etc. Pharmacy in clinic. Good experience overall
    4 people found this review helpful 👍

  • 3/5 Kaustuv B. 1 year ago on Google
    Overall neat and clean. However there is always rush and with limited number of staffs available, there is always a long queue to meet the front desk. Overall great mismanagement. Need to focus on this to rectify the same.
    4 people found this review helpful 👍

  • 5/5 Alaina T. 2 years ago on Google
    Today I got my second dose of the vaccine. The process was very quick, smooth, and organized. The employees knew what they were doing and were very helpful along the way. I had no issues understanding what I needed to do. Thank you so much for a great experience. I would highly recommend getting your vaccine done here if you can.
    3 people found this review helpful 👍

  • 5/5 Arunav B. 3 years ago on Google
    I had come for physiotherapy and pain management for a lumbar spine disk injury (AKA disc bulge) to Dr. Palash Banerjee. He was well behaved and polite with the patients. He took extra time out for listening my concerns and treated me with care and sensitivity. I have never met such positive and respectful doctor. Glad I came to him- his guidance had worked wonders in diminishing my pain and thereafter the recovery from the disc bulge. Thank you Apollo and Dr. Palash.
    2 people found this review helpful 👍

  • 4/5 Anita B. 3 years ago on Google
    Very good attention and very caring attitude,though Dr.Manoj Kumar khemani has advised to operate but I'm satisfied with this system not doing operation.Thanks Dr.subhamita and the team.Im very satisfied with the Laser protocol for my severe knee osteoarthritis.I was not able to walk but now I'm much better.
    2 people found this review helpful 👍

  • 5/5 Amit D. 1 year ago on Google
    This time when i visited Apollo Clinic for some issues. My experience was a bit different. The staff was warm supportive and on my request I got the MRI reports very fast with in 1 hour and X-Ray reports in next 4 hours. Very prompt and supportive staff. Really Appreciable & Commendable.
    2 people found this review helpful 👍

  • 1/5 Anil K. 11 months ago on Google
    They have absolutely no sense of hygiene despite charging Rs.100 extra in the name of patient protection. I had a horrible experience for getting my MRI done. My concern is that if their standards are so low that they can’t see hair of other people onto the non-woven sheets, would they have a decent quality control process for the MRI machine itself or on the quality of radiologist who would report. The worst of all was that the hand sanitiser was kept in a bottle of glass cleaner Colin. See the photo to believe it.
    2 people found this review helpful 👍

  • 5/5 shivani k. 3 years ago on Google
    I am very happy with Apollo Clinic Newtown. Everyone is nice and makes you feel comfortable. They are very thorough and are great at building a treatment plan that work for you. I would highly recommend Apollo Clinic Newtown.
    1 person found this review helpful 👍

  • 5/5 Amrita B. 3 years ago on Google
    I have visited Apollo Clinic Newtown for USG. I had a very good experience there. Staffs are well behaved and very cooperative. The clinic has a good set up for OPD as well as for diagnostics.
    1 person found this review helpful 👍

  • 5/5 Manoj K. 3 years ago on Google
    Proper care taken for COVID19 pendamic. Dr. Amit Kr. Dey and Dr. Palash Banerjee (PT) were particularly good during the course of treatment.
    1 person found this review helpful 👍

  • 5/5 Aditi j. 3 years ago on Google
    Went to consult dietitian Bhaswati Banerjee for my husband. Very good diet given, my husband reduced 10kgs in 3 months time. Very hppy with the result.
    1 person found this review helpful 👍

  • 4/5 sheik h. 3 years ago on Google
    Thanks to Dr deep and Dr subhamita for their frndly and caring behaviour.I m satisfied with their treatment.
    1 person found this review helpful 👍

  • 5/5 Dipanwita D. 3 years ago on Google
    I have just undergone 5 days of Physiotherapy session under Dr. Shubhomita Chatterjee. I would like to extend my thanks to her and also to Dr.Gaurab Bhaduri for referring me to her. All the sessions had been extremely fruitful. Dr. Shubhomita Chatterjee has a very soft and kind approach which made me very comfortable. She seems to be extremely knowledgeable and at the same time she makes sure that her patients are also aware about the total treatment procedure. Sincere thanks to Dr, Shubhomita Chatterjee and the whole Apollo tea
    1 person found this review helpful 👍

  • 5/5 majestic M. 3 years ago on Google
    I am sattifiied
    1 person found this review helpful 👍

  • 1/5 Shreeya Ray C. 3 years ago on Google
    Impolite and rude behaviour always fron the staff . No proper information is provided .Never got the right appointment in right time or during emergencies .so can't comment on the doctors.
    1 person found this review helpful 👍

  • 5/5 Shomjit D. 3 years ago on Google
    Service was punctual. They started my MRI right on time they mentioned. I forgot my gold ring in the changing room. They found it and returned the same next day when I went to collect my reports. Thanks team Apollo
    1 person found this review helpful 👍

  • 5/5 Somya J. 3 years ago on Google
    Consulted Ms. bhaswati banerjee for weight loss. With her easy to follow diet plan I was successfully able to shed 8kgs in just 3 months. Also, she was always there to solve any query.
    1 person found this review helpful 👍

  • 1/5 Sanghamitra B. 3 years ago on Google
    If thres a negative rating whch cld be given, i wld giv that. I had taken an apptmnt fr echocardiography test @9:30am. Staff put d apptmnt @ 9am as per their convinience. I rchd exactly 7mins late.......to find that the doc could not wait & has left!!! On top of tht thre r no other docs available to do the test. Evn more surprising was the ground floor front desk staff ws putting the blame on me & 1 staff literally turned away widout listening to what i had to say. When i have apptmnts, the centre mks me wait for evn 1 hour......bt fr 7mins late they feel they hv the right to blame the patient & refuse service. Hats off!! Continue this attitude & i m sure u wl collect many more accolades like ths.
    1 person found this review helpful 👍

  • 1/5 imran h. 3 years ago on Google
    Such an unprofessional clinic , specially the USG department . I dont understand why they set appointment where patients end up waiting for 90 mins . The doc who does USG is always late and that's very frustrating . And when I talk to other folks ,they said it's same everytime harrased with time late . Imagine situation where patients are made to have urine pressure for long time . Very very frsutrating .
    1 person found this review helpful 👍

  • 1/5 Partha Sarathi A. 3 years ago on Google
    A multispeciality clinic at the heart of Newtown the Apollo Clinic offers consultation and diagonistic services. The services have deteriorated significantly. The staff are overworked and do not care about patients. Management does lip service to complaints Avoid if you have options
    1 person found this review helpful 👍

  • 5/5 Amrika K. 3 years ago on Google
    Really grateful to Apollo Clinic New Town for the amazing and unbelievable support. Thanks to all the staff for your support & coordination.
    1 person found this review helpful 👍

  • 5/5 Arkaprovo C. 2 years ago on Google
    Cleanliness is Godliness. Very neat and clean place to visit for checkup or vaccination. I had visited for Covid Vaccine and impressed with the cleanliness of this place. Not much clinics in Kolkata you wil find this level of cleanliness. However, coming to qualified doctors availability, ensure you come with an appointment. Sitting area is also clean and has sufficient chairs. The clinic also does various medical tests. Convinient to reach, as it is the DLF Galleria building and it can be located from outside. Entry would be gate no 2. Ample parking space available but you may also find one on the road outside the DLF Galleria - as of now parking on road is allowed. Hygiene is properly maintained with cleaning after intervals. Reception people are helpful and informative. Just outside and adjacent to Clinic you also get Apollo Pharmacy with orthopedic accessories. So all in one place could be useful for you. Highly recommended especially if going for vaccination.
    1 person found this review helpful 👍

  • 2/5 Tirna G. 1 year ago on Google
    Consultation for the first time is good but when you go for showing the reports as per slot given by them they treat as insect and make sick patient sit for hours. Supervisors also dont cooperate and sisters misbehave. If reporting is a problem, then they can charge fees as it seems they are concerned only about first consultation fees..... competent authorities should manage or plan this.....
    1 person found this review helpful 👍

  • 5/5 Souravi M. 1 year ago on Google
    Arpita Dutta Very polite and helpful behaviour. Professional attitude towards all patients and patient's family. Attentive all the time. Thanks for prompt support every time. I am coming here for last One & Half year and definitely recommend this place.
    1 person found this review helpful 👍

  • 5/5 Abhijeet K. 1 year ago on Google
    Attended the well managed Diabetes Check up Camp in Sankalpa-2. Guided properly regarding my health. Very good experience
    1 person found this review helpful 👍

  • 5/5 Raza Hasan M. 1 year ago on Google
    Excellent service. Beautifully maintained premises. Clean, hygienic. Polite, helpful, and highly skilled staff. Special thanks to Ms Simran, who has managed everything very efficiently. A big thanks and hug to house keeping staffs who had helped the patient with wheelchair facility. Keep doing good work 😃😃
    1 person found this review helpful 👍

  • 5/5 Debajyoti D. 1 year ago on Google
    Nice co operative staff. Visiting the clinic from last few years.Staffs picks up phone, have modern system to book and followup. After booking you also gets SMS confirmation. Good doctors line up. Perking is not free . Some local goons appointed by NKDA collecting 20 rs per hour everytime you visit which wqs not there befor. I think going forward this parking problem will affecf clinic's reputation.
    1 person found this review helpful 👍

  • 5/5 Aashish S. 1 year ago on Google
    Arpita Dutta One of the best clininc for all types of tests and good qualified doctors also. In reception, they provided all types of informations and discount also. They told that Apollo clinic is giving 10% discount to senior citizens for all blood tests. Very cooperative staffs and reception desk is very cooperative. Very much satisfied. Arpita Dutta and Gaurav Das are very very cooperative and very descent. Staffs like Arpita Dutta and Gaurav das are the assets for the Apollo who always wants to help the patients. Really appreciate Apollo for having staffs like Arpita Dutta and Gaurav Das.
    1 person found this review helpful 👍

  • 5/5 rupak c. 5 months ago on Google
    Visited Dietician and Nutritionist Neelam Arora. Very experienced and would rate very high. Received the exact Diet Plan I was looking for considering my present diagnosis. However I would like to add my experience based upon recent encounter with Dr. Santosh Maheshwari (general practitioner). A complete arrogant, bad listener and disregards the first law in doctor consultation: makes the patient uncomfortable by directly making assumptions without even looking into reports. Please avoid visiting him even if you have no other option because you won’t be confident after his consultation. However, if you consider visiting a dietitian: highly recommended.
    1 person found this review helpful 👍

  • 2/5 vishal s. 4 months ago on Google
    I recently visited Apollo Clinic Newtown. our Doctor visit timing as given by Clinic was 6:30 PM. We arrived accordingly. But had to wait for around 1:30 hrs for the doctor to arrive. The Doctor's timing was 6:30 pm to 8:20 pm but the doctor arrived at around 8:00 pm. I previously visited the same doctor in the clinic and faced similar issue of punctuality. The doctor is always late by 1-2 hrs. And the shocking aspect is that the clinic management is pretty casual about it. Its the duty of the management to ensure the doctors arrives timely. I saw aged patients waiting there till 10:00 Pm to visit the doctors though they arrived at the clinic within the time given by the clinic. If the doctor's regular tendency is to arrive late then the clinic management should schedule the doctor's visit in such a away that the patients have minimum waiting time at the clinic.
    1 person found this review helpful 👍

  • 5/5 TANUMOY D. 3 years ago on Google
    So, I visited the place some times ago because of my mom and I find the place very hygienic and we'll decorated. Since the covid 19 is here so they also taking proper measures like doctors are wearing PPE kits and they will provide hand sanitizer as well. The stuffs are really well mannered and polite towards every single person and especially the sugar clinic stuffs are really praise worthy people they helped me and my mom a lot and the amount of hospitality I got from them it really praise worthy and doctors and each and every thing is top class and that's what I like about this clinic and that's why I am giving it 5stars. Since I didn't took any photos that's why not adding any but if I visit again then I will surely take photos and will upload them. Thank You. Tanumoy Dey.

  • 5/5 Life Care Dental S. 3 years ago on Google
    Wonderful service and well behaved staff.they are MAINTAINING good hygiene and following SANITIZATION process in every step ..well done apollo clinic Newtown..

  • 5/5 surajit d. 3 years ago on Google
    My experience was fantastic with Apollo clinic Newtown, All the staff behave politely and they all are caring. From the very beginning I'm coming to this clinic and I don't want to go anywhere else. Thanks Apollo Clinic Newtown for it's world class services. Highly recommend to all.

  • 5/5 prakriti s. 3 years ago on Google
    I will recommend to every women who is going through the T.V.S ( ultra sound) without any doubt come to the Apollo clinic which is in new town they take care of hygine and all staff will be there female only I think this is the best place to done this Test .

  • 4/5 Ritu G. 3 years ago on Google
    Good place for medical check up and other facilities... they can work on their dental wing a bit more....over all good experience..

  • 5/5 Tania S. 3 years ago on Google
    Great ambience and great service. It was great experience with the Apollo clinic Newtown. Highly Recommended, clean and hygienic environment.

  • 5/5 shama h. 3 years ago on Google
    Excellent.... Dr Supratik Bhattacharyya is very patience and helpful and take time assisting the patient.....good ambience good people good environment. . Perfect....

  • 5/5 Bapi M. 3 years ago on Google
    Highly recommended. Good service. all employees are good specially Tania.

  • 5/5 Sunita B. 3 years ago on Google
    Clean atmosphere..nd all staff of sugar clinic are very good behavior... u like ?..

  • 5/5 Alolika P. 3 years ago on Google
    Excellent service

  • 5/5 Sukanya R. 3 years ago on Google
    Had a very good experince with Dr. Dhimaan Banerjee. Very polite and professional dentist ever seen.

  • 5/5 Madhurima G. 3 years ago on Google
    Nice and clean place. All tests were done properly.

  • 5/5 Nikhlesh L. 3 years ago on Google
    Amazing Service. I got a dental treatment done from them. I needed a crown, which was made and installed on the same day. Dental procedures are usually pretty scary, however, in this case the doctor and courteous staff made it an extremely pleasant experience. Would definitely recommend.

  • 5/5 karan a. 3 years ago on Google
    Good and prompt treatment.Very helpfull supervisor

  • 5/5 Rosena K. 3 years ago on Google
    sugar clinic is very good.all stuffs are well behaved and very good

  • 5/5 Aditi R. 3 years ago on Google
    I went with my daughter and was very sceptical and scared that how it will be as we had to meet the pad. The team ensured we didnt have to wait in line and made us meet the doc before even paying for the same. They are doing a great job. Dr. Himansh Roy is a great paed, very friendly with children.

  • 5/5 Maisha Farzana R. 3 years ago on Google
    Sugar Clinic is very Good.all stuffs are very well and Good

  • 5/5 Rinki T. 3 years ago on Google
    Good job

  • 5/5 Subham G. 3 years ago on Google
    All the staff are very helpful.

  • 4/5 Dibyajyoti D. 3 years ago on Google
    Good

  • 5/5 Shampriti B. 3 years ago on Google
    Ok it's a good service.. The behaviour of the staff ( specially the operation manager) is very good..

  • 5/5 Navaneeth nalini v. 3 years ago on Google
    It is pretty good. Procedures are good

  • 5/5 Chinamayee R. 3 years ago on Google
    Good service

  • 5/5 KIRAN K. 3 years ago on Google
    Highly recommended

  • 5/5 Bhimi K. 3 years ago on Google
    Nice Hospitality. Proper measures are taken care in this pandemic situation. Highly recommended.

  • 5/5 Subhajit R. 3 years ago on Google
    Good job

  • 5/5 dayal p. 3 years ago on Google
    Very good service

  • 5/5 Gaurav T. 3 years ago on Google
    Very clean & hygienic?

  • 5/5 Saayan B. 3 years ago on Google
    Nice hospitality

  • 5/5 Mohanraj P. 3 years ago on Google
    I got my mother treated by Dr . AMITAVA CHAKRABARTY . The treatment was excellent . She got cured of her foot infection which was painting .

  • 5/5 Soumallya P. 3 years ago on Google
    Great service and well behaved staff. specially dietician is very experienced. They are maintaining good hygiene following sanitization process

  • 5/5 Ranajoy G. 3 years ago on Google
    Highly recommended for sugar and dental patients Hygiene is maintained

  • 5/5 Shyamali R. 3 years ago on Google
    Sugar clinic is awesome.sisters are very good,foe is very efficient and dietician is also very good.

  • 1/5 Ayan B. 3 years ago on Google
    Over priced , Dr are focused on clinical testing ,timing not maintained .They are doing business only because still newtown do not have other smart option .

  • 5/5 Arindam G. 3 years ago on Google
    This is the only clinic I visit for any health issues and will continue to do the same. The cleanest affordable clinic with state of the art hygiene and sanitization along with courteous staff. Shall continue to recommend this clinic to everyone.

  • 1/5 Nitesh L. 3 years ago on Google
    No one picks up call, even after calling hundreds of time for booking a mri test. One time operator picked up and rudely disconnected. It is as if our money is for free for Apollo Hoapitals and clinic.

  • 3/5 Abhishek Kumar G. 3 years ago on Google
    Front desk staffs are often lost whereabouts the reports. They will make you wait for long fo no reason only to tell you that it isn't available yet. Said this however there is one Ms Rinki who one must contact with for proper and professional help and I am sured you won't be disappointed.

  • 5/5 Joydeep S. 3 years ago on Google
    Nice and courteous staff, got my diagnostic tests done quickly. Well the gentleman manning the entrance, in spite of spraying the hand sanitiser, probably missed out taking my temperature with the IR thermometer. Overall a nice and a pleasant experience !!

  • 1/5 Sanjukta D. 3 years ago on Google
    Doctor facilities are good but pathology especially usg service is pathetic.. very expensive compared to other well known diagnostic centres..staffs are very unprofessional.. need to wait for a long as they schedule appointments of all patients at the same time..worst ever..

  • 5/5 Subrata B. 3 years ago on Google
    Very nice and hygienic place with very good service. Behaviour of the staff is excellent and their response towards customers is very fast and good.

  • 1/5 Ritwik S. 3 years ago on Google
    Pathetic clinic, disorganised I have been visiting this clinic for last for last 4 years. With time it has become popular, bcoz lack of competition, and badly maintained. People like us coming here and spending huge money, but care, empathy, environment, professionalism have been deteriorating. I feel lack of proper management is main problem, also company has become money minded only. Somehow we should not allow these money minded people to do business with our health.

  • 5/5 Aditya B. 3 years ago on Google
    It is essential to have doctor's clinic near to home specially during this unprecedented time and this one is at a very good location and not far from my home. All practice doctors are available easily and I don't need to rush to multiple clinic which is very important and also they are capable of wide range investigations. Very good management work and the decision capacity. Receptionists are very active, helpful and good WhatsApp booking service. Like all things and people, here is room for improvement for everyone (patients, doctors, helpers, management) as well and I hope management will take care. I appreciate and thanks for your services.

  • 5/5 sayandeep d. 3 years ago on Google
    Staff was very professional especially Megha. If you are lucky then you might meet Megha. She is very helpful and polite as well. I had a emergency appointment with an orthopedic but my number was way behind and I was in serious pain at that time. Not only she understood it but also helped me consult the doctor at the earliest.

  • 1/5 JANGIA FASHION L. 3 years ago on Google
    Staff coordination is very poor. My appointment was booked for 4 pm, so I reached there around 3:40 pm. I travelled for 2 hours with a fractured hand. Any bcoz of their appointment methods, I had to wait for the next one and a half hour more. Even the staffs are not polite in general.

  • 1/5 Bashita B. 3 years ago on Google
    Worst clinic in Newtown though! The behaviour of the front desk people are like they are treating with some useless staffs! I was told to collect my report on Sunday and went there to find only a front desk staff was handling report to a person. Next when saw me told hastily that report cannot be given! The way he told as if treating a street dog! There are many problems created by those staffs regularly and always saw people complaining about them, quarrelling with them too. They even wanted to meet and report it to the head of the clinic but were not allowed.

  • 1/5 Rubul H. 3 years ago on Google
    Tried calling for more than 50 times since 8 AM. But they have disconnected the call everytime without responding.

  • 1/5 Susshi T. 3 years ago on Google
    Very unprofessional. Very upset with a service.

  • 1/5 Avishek M. 3 years ago on Google
    Customer care gave a wrong timing for my schedule. The doc was scheduled to come in at 5 and these guys called me at 4. Dont know what the logic is. They should realise that during COVID times patients should not be kept waiting at clinics for a long time as this leads to overcrowding and risk factors.

  • 1/5 Rohit A. 3 years ago on Google
    Highly unprofessional and do not abide by what they claim. On top of that stop responding to communications been made to them. Double check before you visit them and get trapped. Negative Rating should have been appropriate if would have been available .

  • 5/5 Superintendent of Excise, A. 3 years ago on Google
    It's a good experience, everybody is very cordial, specially Ishani maa'm.

  • 5/5 Azaan H. 3 years ago on Google
    The best clinic to get treated it is hygienic proper social distancing etc. keep it up .

  • 5/5 Anindya P. 3 years ago on Google
    Overall very nice experience. Very good experience with Ishani in the reception of Apollo Clinic DLF Galleria , Kolkata. She was very helpful and arranged everything very nicely.

  • 1/5 devdip m. 3 years ago on Google
    Very very bad behavior, worst system, high rate. Don't go there.

  • 1/5 mausam s. 3 years ago on Google
    The rating is because of one doc who did my ultrasound. He was very rude and I believe they should learn to be a human first. Highly disappointed.

  • 1/5 sobhika n. 3 years ago on Google
    Worst experience. Not even given first aid or even drinking water. Doctor was so rude and was insulting even if she found patient was so week and alone. Better to treat self at home than going there.

  • 5/5 Shalinee n. 3 years ago on Google
    Staff is helpful and doctors make patients comfortable for treatment

  • 5/5 Aditi P. 3 years ago on Google
    Staffs are helpful😃

  • 5/5 Turi S. 3 years ago on Google
    Very good

  • 5/5 Mouli C. 3 years ago on Google
    its been three years i am a patient of this clinic.And always the staffs gives me warm welcome.

  • 5/5 ANKIT B. 3 years ago on Google
    Good service punched with expertise of the availability of best doctors in town..👍

  • 5/5 Anand S. 3 years ago on Google
    excellent service and great stuff arrangement for patients

  • 5/5 ANIRUDDHA C. 3 years ago on Google
    Very Good Service. Cooperative Staff.

  • 5/5 MANOJ S. 3 years ago on Google
    Excellent service, staffs are very cooperative.

  • 5/5 Samit B. 3 years ago on Google
    Highly appreciable service. Good conduct and very supportive service from concerned nurses and front desk staff. Doctor was very good.

  • 5/5 Mainak D. 3 years ago on Google
    Amazing experience for the staff and their behaviour.. I am very pleased in coming here and the timeliness of appointmenet is what makes it unique.. Thank you so much for the services and I highly recommend this apollo Newtown branch for the same..

  • 1/5 Sudipta Kumar S. 2 years ago on Google
    Worst Apollo Clinic in Kolkata. Even in 48 hours I have not received my COVID report while I was promised same day. What is more pathetic is that, I have received COVID report of someone else. Now, I fear that my report may have been shared with someone else. They have tied up with cheap mobile application company named Crelio Health ( Live Health). I have tried to reach them multiple times, none cares to respond.

  • 5/5 Sudip P. 2 years ago on Google
    Very nice experience for the MRI test I had done for my son from here. Ms. Sandipta, the coordinator, has been extremely helpful and courteous. She kept track through out and helped us whatever we needed. The process was really smooth. As it was my kid, the billing dept. did not take the payment upfront actually (assuming if he wouldn't cope with the pressure of the MRI process), instead they generated their MRN and helped me to get the MRI done first. The technician and all the assistants were also really helpful, courteous and extremely cooperating. Overall me and my kid had a wonderful experience here in Apollo Clinic Newtown for a complex medical test like MRI. I wish them all the best. Regards

  • 5/5 sweta s. 2 years ago on Google
    Great service. We always prefer Apollo than any other medical services at New Town. They are quick and give prompt response. Thanks Apollo for helping us during our covid crisis.

  • 1/5 ashis e. 2 years ago on Google
    Very very BAD experience... 1. Wrong communication by staff 2.No meaning of prior appointment 3.Staff response is so rude 4. Clinic is taking advantages of us as we prefer to consult good doctors. 5.average waiting time for every visit is 2hrs.

  • 4/5 Shrabani p. 2 years ago on Google
    Got my 1st dose of vaccine. It’s super quick & very co-operative stuffs. Will recommend.

  • 5/5 Basundhara C. 2 years ago on Google
    I had congenital absence of lateral incisors.I decided to undergo smile designing on 2017 but my previous dentist completely misguided me and left the treatment in the middle.I was completely clueless and lost hope for the treatment.It was then that I came across Dr Dipta Sankha Chakraborty.Sir started the treatment of implantation of lateral incisors on June 2021 and finally the treatment got completed on December 2021 with crown placement.Sir was extremely gentle and wonderful with his work.Non of the procedures were painful. Finally my smile designing is done and I am very happy.Thank you so much

  • 5/5 Pranab Kumar D. 1 year ago on Google
    Very good service for Covid19 vaccination. My wife and I booked our appointment for booster dose of covid19 vax fir 30 th April in the morning. Our vaccination was completed within 20 minutes. The staff at the registration, checking and vaccination were excellent for their service and courtesy.

  • 5/5 Bishnupada G. 1 year ago on Google
    I am very satisfied with the staff members, except few, whom I interacted with. I am really glad with the attitude of Ms Sandipta dutta. Being senior citizen above 75+, hope I shall get the same kind of help from the staff members. My humble request to think about establishing an Emergency Unit at least during day time as an experimental basis, if found viable then may be extended for 24×7 .

  • 5/5 Arka S. 1 year ago on Google
    Thanks for your commendable employee Ms. Dipanwita. A big clap for your dedications ma'am and also caring behaviour towards your patients. And much recommendable for their smooth process. They understand patients emotions. I went in this hospital for laboratory test and they didn't make me wait for a long time. I just went there and within 10 mints all the process has been done. And their laboratory services were good too. I received the report via whatsapp also.

  • 4/5 Subhasis S. 1 year ago on Google
    I have been visiting this place for many years and have observed this place getting better and better. There are still few areas of improvement, which I believe they will take care. Have observed some of the staffs over a significant time to consistently deliver excellent customer service.I would recollect Arpita Dutta's name at customer and billing section, whom I have observed over my last few visits and impressed by her sincerity, promptness and behavior.

  • 5/5 aks4ankur 1 year ago on Google
    Excellent service, beautifully maintained Clean & Hygienic premises, Polite, Helpful and highly Skilled Staff. Special thanks to Ms. Arpita Dutta , who has managed everything very efficiently. Very polite, helpful behaviour and Professional attitude towards all patients and patient's family. Special Thanks to Ms. Riya at Report Desk for their helpful & Prompt Service. Attentive all the time. Also Thanks for prompt support every time. A big thanks to house keeping staffs who had helped the patient with wheelchair facility.

  • 5/5 vaishnavi k. 11 months ago on Google
    We have done health checkup at the clinic..Very neat and hygiene service at the clinic.. Dipanwita Roy the front admin girl who is very helpful and guided throughout our entire process of check up. ... Very humble to patients... Well mannered staff ...Even the reports got on the same day of test done which is very appreciative..

  • 5/5 Bikram D. 9 months ago on Google
    Arpita Dutta Very supportive and greeting patient with smile. She is carrying very jolly and helpful nature.. Nice to see such person at front desk..keep up the good work..

  • 5/5 Asish C. 9 months ago on Google
    Arpita Dutta Services were good enough. She totally monitered the booking as well as the test followed up next. Great experience. Thank you

  • 3/5 Abesh C. 9 months ago on Google
    Overall, the staffs were helpful. We were given slot booking for USG at 9.40. After reaching heard doctor will come at 10.30 and our number is 6. They told that they call patients in advance so that they can be ready by the time doctor comes in. But, it should be informed at the time of booking so that patients can come prepared.

  • 5/5 Subrata M. 7 months ago on Google
    Excellent service and facilities at Apollo, Newtown. Support and care of Ms Sandipta, especially, made the MRI process well tolerable for my wife. Entire MRI team was patient friendly and courteous. Thanks to Apollo front desk also for their cordial approach and the prompt bill settlement.

  • 5/5 Souvik S. 7 months ago on Google
    I went for annual health check up (as a part of my Corporate package) at Apollo New Town. It was very nice and pleasant experience this time. The wait time between exams were very reasonable. Everyone was very nice and efficient.

  • 5/5 riyaz a. 7 months ago on Google
    Arpita Dutta, her behaviour and services is too good also she is very friendly. Overall service is too good here and all Dr or very punctual they won't get late any day always on time they are coming. I'll recommend this clinic.

  • 5/5 Anil D. 8 months ago on Google
    Perfectly diegonosed the problem and fantastic treatment and Doctor's behaviour is very polite and friendly. I really appreciate the efforts and his dedication of his occupation. Surely will visit again and will suggest family and friends as well.

  • 4/5 Syed Shahnawaz H. 8 months ago on Google
    I had a fantastic consultation session with the dietician Dt. Neelam Arora. her expertise was evident as she provided personalized recommendations tailored to my goals and preferences. she patiently addressed all my queries and offered practical advice that I can easily incorporate into my routine. I'm excited to start this journey towards better health with her guidance. Highly recommended!

  • 5/5 Sumit P. 5 months ago on Google
    Excellent facility. Very helpful and empathetic staff who will ensure there are no delays. Well organised and efficient.

  • 5/5 Gautam B. 5 months ago on Google
    I'm very much happy with Dr. Dipta Chakraborty's dental treatment. RCT and Crown done with ease. All the staffs behaviour was also so kind. Thanks to Goutam, Tapan, Dr. Shreya and Mayur also. Thank you.

  • 5/5 Mayukhmala J. 5 months ago on Google
    Neelam Arora Ma'am has been a fantastic dietician for both me and my mother. Her approachable and positive demeanor makes every conversation a pleasure. What truly sets her apart is her ability to create personalized diet plans that are not only effective but also incredibly easy to follow. She has transformed our eating habits, and her guidance has been instrumental in our journey to better health. Neelam Arora's expertise and personalized care are truly commendable.

  • 5/5 Samanway G. 5 months ago on Google
    I went to dentist Dr. Ashray Kedia.. Excellent doctor... Helpful... Flexible appointments... Staffs of the clinic Momomay and Mayur was also very helpful in fixing and reschduling appointments... I am very satisfied.. Overall experience is great... And from now on I will always take appointments of Dr. Kedia for any of my dental problem... Rating 10/10

  • 5/5 Chandan Kishore S. 5 months ago on Google
    I had my rotted wisdom tooth extracted by Dr. Shubhankar Bandyopadhyay here. He is very friendly and explained the complete process and made me comfortable before the process. One of the best doctors I would recommend. The dental clinic has state of art equipments and is trustworthy.

  • 1/5 Madhulika S. 5 months ago on Google
    Pathetic experience at Apollo, New Town. For a 5pm appointment there was no information about doctor even after 6:30pm. I am 8 months pregnant, and the hospital didn’t even bothered about it. Faced the same kind of delay multiple times in my 4-5 months period. There is no coordination between the staffs. They even don’t know what to do if someone books an appointment via the connect2clinic app. I don’t recommend it to anyone who values time. If you have full day free then you can go there and sit for complete day for a 10min consultation.

  • 5/5 Nehha M. 5 months ago on Google
    We took consultation from Dr. Neelam Puri Arora, a dietician for one of my worker who had a very critical health condition. She was humble, kind and patient. Very few deal in such a way that she did,, she even made someone write a prescription in bengali for the patient’s convenience. I am really grateful and thankful to her for giving us so much time. The visit was truly satisfactory. 🙏🏻😊

  • 4/5 Ria D. 5 months ago on Google
    I went to the Apollo Clinic Newtown Dental department to get treatment for my teeth . I had to get two Rcts and two crown treatments . Dr.Ashray Kedia was very thorough with the whole procedure, he explained everything very well and the whole process was very smooth beginning from the first appointment till the last day of the procedure. Assistant Mayur was also very helpful. All the staff present are very skilled . Thanks to the whole team . Very happy with my choice .

  • 5/5 Animesh S. 5 months ago on Google
    Doctor Neelam Arora is a very good doctor and an amazing person , very friendly with patient. She takes time to understand patient’s need and then suggest/ advice diet plan as per individual’s need. I highly recommend anyone to consult her for own diet plan.

  • 5/5 Habibur Rahman Khan T. 5 months ago on Google
    Dr. Neelam Arora, His behavior is very sweet. My diabetes has come under control with his treatment. God Blessing You 😊❤️🥰🇧🇩 🇮🇳

  • 5/5 Niraj K. 5 months ago on Google
    I met with Dt. Neelam Arora mam for my weight loss. She is very good listener & the diet plan she shared is very easy to follow. Overall she is very good dietician & she cares about her patients.

  • 1/5 Debalina S. 5 months ago on Google
    Dr.SANTOSH KUMAR MAHESWARI is the worst doctor ever i have visited. The most unprofessional doctor. He is not interested in treating patients. He loots money. Extremely rude behaviour. Doesn't know how to talk to his patients. Such doctors must be removed from such prestigious Clinic. He says not to visit to other doctors available in Apollo clinic. one must visit him only. He claims that the diagnosis done by other doctors in Apollo clinic is wrong.

  • 5/5 Suchandra M. 4 months ago on Google
    Went for mum’s checkup with dietician Neelam Arora. Loved the experience. Very patient, gave us enough time to understand current medications, diet habits, movement habits, scientific measurements of muscle mass, fat, visceral fat , bmi etc and curated a diet chart accordingly. Also gave us a number to contact on for going through any issues or update on diet chart. Best part is the diet chart is sustainable due to very little restrictions. Very understanding, will definitely visit and/or recommend.

  • 5/5 priyanka p. 4 months ago on Google
    Consulted Dr.Neelam Arora for weight gain. Had a pleasant and nice welcome. Heard all my issues and was my queries were answered patiently. Coming to Diet option She was very helpful from having different options of food to recipes as well. Was offered Banana and water also. Thank you for giving me positive vibe

  • 1/5 Atul R. 4 months ago on Google
    We visited Apollo clinic today for USG test. We made there payment and then the receptionist informed to reschedule the appointment tomorrow as the sonographer is leaving now. They don't even value our precious time and money that we spent to go to a clinic for a medical test which is very sad.. Pathetic experience..

  • 5/5 ranjita e. 4 months ago on Google
    A great dental treatment experienced in Apollo Clinic Newtown with Dr Dipta Shankha Chakraborty. Done RCT and Crown fixed by Crown technician Mr. Goutam Pradhan with so ease. Also thanks to Mayur for the good service in billing and appointment. Very happy with the treatment.

  • 5/5 rahim u. 4 months ago on Google
    Dr. Neelam Arora, Excellent doctor great humanitarian,friendly approach with smiling face I have not yet met any other Doctor like her who takes so much personal care of the patients.


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