1/5 Maria A. 1 year ago on Google
(Translated
by
Google)
Since
in
booking,
application
since
I
booked
this
stay,
they
do
not
accept
my
comment,
I
expose
here
my
bad
relationship
with
the
hotel.
I
made
a
reservation
for
one
night
since
my
flight
landed
at
1
AM,
putting
"24h
reception"
as
the
search
filter.
At
5
in
the
afternoon
they
called
me
to
ask
if
I
was
going
to
go,
and
I
commented
on
the
time
that
my
flight
was
landing.
My
flight
was
delayed
for
an
hour,
and
at
2
AM
they
called
me
again,
I
commented
that
I
was
picking
up
my
rental
car
and
that
it
would
arrive
in
about
half
an
hour
(we
were
a
little
late
because
the
pick-up
was
longer
than
expected)
And
we
arrived
at
3AM,
the
man
at
the
reception
in
very
bad
ways
(very
rude)
tells
us
that
we
have
arrived
later
than
we
had
said
and
that
our
room
had
already
been
given.
After
arguing
with
us
(since
they
had
called
us
on
2
occasions
and
on
both
occasions
we
told
them
that
of
course
we
were
going
to
go)
we
told
him
that
it
was
okay,
that
we
were
looking
for
another
hotel,
and
at
that
moment
they
coincidentally
had
another
room
available.
SHAMEFUL.
IMPOLITE.
(Original)
Ya
que
en
booking,
aplicación
desde
que
reservé
esta
estancia,
no
me
aceptan
el
comentario,
expongo
por
aquí
mi
mal
estar
con
el
hotel.
Hice
una
reserva
para
una
noche
ya
que
mi
vuelo
aterrizaba
a
la
1
AM,
poniendo
como
filtro
de
búsqueda
"recepción
24h".
A
las
5
de
la
tarde
me
llamaron
para
preguntar
si
iba
a
ir,
y
comenté
a
la
hora
que
aterrizaba
mi
vuelo.
Mi
vuelo
salió
con
retraso
de
una
hora,
y
a
las
2
AM
me
volvieron
a
llamar,
comenté
que
estaba
recogiendo
mi
coche
de
alquiler
y
que
llegaría
como
en
media
hora
(nos
retrasamos
un
poco
por
que
la
recogida
fue
mas
larga
de
lo
esperado)
Y
llegamos
a
las
3AM,
el
hombre
de
la
recepción
de
muy
malas
formas
(muy
mal
educado
el)
nos
dice
que
hemos
llegado
más
tarde
de
lo
que
habíamos
dicho
y
que
nuestra
habitación
ya
la
había
dado.
Después
de
discutir
con
nosotros
(ya
que
nos
habían
llamado
en
2
ocasiones
y
en
ambas
les
dijimos
que
por
supuesto
ibamos
a
ir)
le
decimos
que
vale,
que
buscamos
otro
hotel,
y
en
ese
momento
casualmente
tenían
otra
habitación
disponible.
VERGONZOSO.
MAL
EDUCADO.
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