1/5 Wiam M. 4 months ago on Google • 41 reviews
I
had
read
the
reviews
but
I
wasn't
expecting
that.
My
feedback
from
my
operation
on
09/11:
Recovery
room,
2
staff
members
were
arguing
verbally
but
violently
without
consideration
for
the
patients.
Up
in
the
room,
I
have
to
change
beds
as
soon
as
I
wake
up,
I
did
not
have
the
same
experience
in
another
clinic,
which
had
beds
in
which
you
could
stay
in
the
room
as
well.
Team
of
the
day,
Very
pleasant
nurse,
no
problems
apart
from
the
fact
that
they
took
a
long
time
to
allow
me
to
eat
until
the
anesthesiologist
after
my
discomfort
told
them
that
they
had
to
give
me
food
well
before
.
I
also
didn't
appreciate
being
asked
and
insisted
on
letting
a
trainee
change
my
first
dressings,
and
taking
the
time
to
explain
knowing
that
I
was
cold
and
in
pain.
The
minimum
is
to
ask
for
authorization
of
consent
from
the
patient,
and
to
do
so
as
quickly
as
possible,
not
by
explaining
and
then
asking
the
trainees
to
reformulate
to
see
if
they
have
understood
correctly
before
providing
the
care.
The
evening
shift:
honestly
change
jobs!
I
ask
their
first
names
out
of
courtesy,
one
of
them
gives
me
a
false
first
name
and
it
is
precisely
this
person
who
made
my
experience
traumatic.
Several
incidents
followed
with
her:
I
asked
for
a
pillow,
she
hesitated
to
bring
me
one
for
my
neck
(why?
I
don't
know),
she
threatened
to
take
away
the
infusion
which
hydrates
if
I
continued
to
drink
water.
water
in
the
evening
even
though
I
was
thirsty
knowing
that
I
had
a
general
anesthetic
and
I
had
to
drink
as
much
as
possible
to
evacuate.
From
the
first
evening,
she
told
me
that
I
had
to
be
independent
and
go
to
the
toilet
alone
and
move
around
the
room
without
calling
her,
knowing
that
it
was
a
major
double
operation,
and
that
I
had
just
felt
unwell
and
lost
consciousness.
Every
time
I
called
her,
she
came
with
a
“oh
Lala
what
else?”
Knowing
that
I
had
to
call
him
a
maximum
of
4
times
during
my
first
evening.
I
ask
her
to
give
me
a
bag
on
the
ground,
she
tells
me
that
even
for
her
it's
not
good
to
bend
over,
it's
not
good
for
her
back.
Etc...
Because
of
all
this
I
was
so
upset
feeling
vulnerable
without
my
autonomy,
I
couldn't
sleep
all
night.
So
tired
operation
+
sleepless
night,
the
next
day
I
was
exhausted,
I
only
cried
and
I
was
traumatized
by
the
arrival
of
the
evening
shift
for
the
second
night,
Thank
God,
she
was
not
of
service,
so
the
second
night
was
a
little
better.
If
I
have
to
have
another
operation
for
any
reason,
it
will
be
no
way
in
this
clinic,
even
if
it
means
changing
surgeons,
even
if
he
is
very
good.
I
know
that
there
is
a
general
lack
of
nurses
in
France
and
that
their
working
conditions
are
complicated,
I
sincerely
sympathize
and
hope
that
this
changes,
but
this
is
not
a
reason
to
attack
patients
who
often
are
in
their
greatest
state
of
vulnerability
and
need
of
help.
