Vraiment scandaleux de ne pas honorer les rdv pris, c’était le seul créneau disponible en visio pour ma fille de 2 ans donc c’était assez « urgent » au bout d’une heure toujours pas de nouvelles. Cela m’a extrêmement retardé dans ma journée c’est inadmissible. Nous aussi on a une vie et un travail ! honteux !

I blame myself because I should have looked at the reviews on Google. Appointment on 09/27 at 6 p.m. by video, I managed to wait until 8:30 p.m. and still no one. Such behavior is unacceptable...let's see if she will charge me the 100€ for a consultation that was not honored. I am disgusted that such practitioners are on Doctolib!!!

Unlike many I had my video consultation and my prescription, (for once the treatment is effective), during this one I asked if the documents for reimbursement are sent directly by her, she confirmed it to me but since then the insurance has still received nothing and it is impossible to contact her by telephone, as for doctolib they are not helping me more than that I am being asked to contact the doctor... Impossible thing I have the impression . 100 e for an unreimbursed Visio of 10 min it hurts

More than 45 minutes of waiting on video for the video consultation by doctolib. No show, no call msg nothing. An appointment awaited for several weeks given that there is no doctor available in an area of ​​several hundred km2. I hope she won't be dishonest enough to take €100.

Fully wastage of money... No ready to listen and 100€ in 5 min telecommunication.. she is hurry hurry mode Just looking to full her wallet.. without listening anything sending prescription and payment receipt...

As with many other patients, she did not honor the video consultation scheduled for 11:40 a.m. The telephone number provided never answers. I would like to know if the patients who rated her highly saw her in her office or in a video consultation. I have the impression, reading them, that it's not the same person...

August : Scam: €100 to prescribe shampoo but above all I have no document that allows me to be reimbursed (no treatment sheet) whether by social security or by my complementary mutual insurance. Scandalous for my part, I am going to report her to the doctors' order and the tax authorities. October : 2 months later I still haven't been able to contact this person so I contacted the medical order and I urge you to do the same thing the more complaints there are the more we can denounce this dishonest person Mid October After 2 reminders by the departmental council of the order of doctors, I finally received my treatment sheet and was able to have part of the costs incurred reimbursed.

Video appointment on January 15, 10 minutes to tell me that I have hormonal acne. 120 euros per consultation. The products prescribed 77 euros. In short, the products burn my face, I have redness, even the soothing treatment burns my face even though I have only used them twice. I can't make an appointment with her again, nor can I contact her by phone (I left a message). I am still waiting. And of course, I'm only reading the reviews now...

2 hours of waiting on video on doctolib and I think that now looking at the reviews... don't give any credit to this type of practitioner. It's a shame to let people wait so long without ever warning, especially when the appointment is very important and we've been waiting for it for months. Hoping that Doctolib can ban this lady from its application.

If I could have put 0, without a doubt I would have done so... I make an appointment on Doctolib for 3:40 p.m. I connect at 3:30 p.m., at 5:30 p.m. still no one.... 6 p.m., same. I say to myself: “but what a lack of consideration for patients”. So I leave the waiting room. And what was my surprise the next day? I was charged 100€ and impossible to contact her! A real SHAME for her! Don't make an appointment with them, you'll be very disappointed. Given all the negative reviews, I don't understand why Doctolib still allows him to 'use' the platform!

Would give 0 if I could. Just didnt join the video conference without any previous notification

Le Docteur Maryse Durande soigne mes différents problèmes de peau ainsi que ceux de mes enfants et petits enfants. Elle a, à chaque fois un excellent diagnostic et un remède adapté. Je ne comprends pas les critiques négatives que je viens de lire. C’est pourquoi je me permets de donner mon avis. Outre son efficacité, elle est chaleureuse et à l’écoute.

Video appointment at 3 p.m., it's almost 4:30 p.m. and still no one... Like many, I had the misfortune of going to see the reviews only now and not before. I hope not to be billed for a consultation that did not take place.