1/5 Seven S. 3 months ago on Google • 1 review New
My
stay
here
left
me
feeling
unsafe
and
violated.
My
partner
and
I
shared
a
private
room
for
2
weeks
as
part
of
a
study
abroad
program.
Pros
-
close
to
some
major
train
and
bus
lines.
Pharmacy
and
convenience
stores
located
nearby.
Pros
end
there.
Cons
-
The
first
room
I
was
given
had
broken
window
insulation,
constantly
letting
in
cold
January
air.
Told
the
front
desk,
who
sent
a
guard
upstairs
to
check
it
out.
He
told
me
it
was
fine
and
I
had
to
show
him
exactly
where
the
rubber
insulation
lining
was
peeling
away
from
the
window
frame.
Was
told
to
wait
for
maintenance,
was
not
given
a
time
frame.
Updated
my
program
director,
who
got
us
a
new
room
in
5
minutes
flat.
Moved
all
our
stuff
to
the
new
room
with
a
window
that
shut
fully,
but
still
had
broken
heating.
I
developed
hypothermia
as
a
result
of
prolonged
exposure
to
the
cold,
while
inside.
Absolutely
ridiculous
stuff.
Quite
literally,
I
had
to
catch
hypothermia
and
tell
the
staff
I
was
calling
myself
a
doctor
for
them
to
finally
get
maintenance
involved.
Maintenance
fixed
the
problem
in
under
10
minutes.
The
shower
in
this
second
room
was
covered
in
black
mold.
The
vents
and
grout
were
disgusting,
to
the
point
I
originally
thought
someone
had
had
a
mishap
while
dyeing
their
hair.
Nope,
mold.
The
staff
and
managers
are
very
aware
of
this
-
I
have
read
reviews
on
google
dating
back
several
years
of
other
customers
pointing
out
the
black
mold
in
the
showers,
and
the
owner
or
staff
will
reply
and
say
that
"housekeeping
tries
their
best."
It's
not
housekeeping's
job
anymore
-
this
hostel
needs
to
hire
a
specialist.
It's
disgusting.
I
will
not
allow
them
to
direct
the
blame
to
their
cleaning
crew,
who
are
all
doing
their
best.
The
owner/managers
need
to
accept
responsibility
for
creating
a
disgusting,
unsafe
environment.
I
asked
other
members
of
my
program
the
mold
status
of
their
bathrooms
and
at
least
2
of
the
other
9
rooms
had
the
same
problem.
The
locks
do
nothing.
I
was
alone
in
the
room
and
had
my
door
locked
(they
are
also
keycard
protected.)
A
man
knocked
on
the
door
three
times;
I
did
not
respond.
He
let
himself
into
the
room
anyways.
Cleaning
crew
will
also
just
let
themselves
into
your
room,
so
pray
that
you're
not
butt
naked
during
those
times.
I
felt
like
I
had
zero
privacy.
The
food
is
expensive
and
disgusting.
You
cannot
bring
outside
food
into
your
room
or
the
cafe,
so
if
you
haven't
budgeted
to
go
out
to
eat
every
night,
then
pick
somewhere
else.
Their
website
proudly
states
that
their
staff
speak
both
French
and
English,
but
this
is
only
the
front
desk
folks.
The
maintenance
and
cleaning
crew
did
not
understand
anything
I
said,
which
would've
been
fine
if
I
hadn't
been
dealing
with
unexpected
intrusions
and
black
mold
in
my
shower.
I
wish
I
could've
better
expressed
these
concerns
to
them,
or
had
them
taken
more
seriously.
Reiterating
though
-
this
is
the
owner's
fault.
I
don't
place
any
blame
on
the
overworked
staff
who
are
doing
what
up
above
has
told
them
to
do.
I
understand
it's
a
hostel,
not
a
hotel,
and
that
the
services
offered
differ
greatly.
I
don't
expect
a
stay
at
the
Ritz
or
even
a
dingy
motel,
but
I
do
expect
to
not
get
so
sick
I
have
to
see
a
doctor
or
hold
my
breath
the
whole
time
I'm
showering.
Spare
yourself
and
find
a
party
hostel
that
respects
your
health.
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