2/5 Robert (. 10 months ago on Google
Rooms:
Comfortable,
but
the
rooms
are
a
little
outdated
and
dark.
The
decor
is
a
little
boring,
lots
of
black
and
white
photographs,
the
carpets
are
ugly
and
clearly
old..
and
lots
of
scattered
cheap
looking
mini
chandeliers
everywhere.
In
general
the
hotel
is
extremely
dark,
no
windows
really.
The
mini
fridge
was
locked
so
unable
to
grab
snacks
/
beverages
which
was
extremely
frustrating.
The
TV’s
Chromecast
didn’t
work
and
no
Netflix
/
basic
streaming
services.
The
bathroom
door
didn’t
have
a
lock
and
our
party
booked
four
rooms
for
7
days,
and
we
all
found
the
pillows
uncomfortable
and
overly
hard.
Service:
First
evening
we
arrived
our
luggage
was
mixed
up
and
sent
to
different
rooms…
I
guess
that
happens,
but
it
took
a
while
to
figure
out
the
logistics
of
getting
our
luggage.
The
staff
were
all
extremely
friendly,
however,
other
challenges
we
had
included
the
fact
that
whenever
we
tried
to
call
concierge
/
housekeeping
/
room
service
et
cetera
nobody
really
answered…
Furthermore,
the
room
service
food
was
limited
and
the
hours
were
really
annoying.
In
the
evenings
we
only
had
the
options
of
pizza
or
soup.
We
also
sent
a
few
items
of
clothing
for
express
laundry,
annoyingly
it
was
delayed
and
the
service
was
extremely
expensive
-
<100€…
Also,
housekeeping
everyday
walked
into
our
room
without
knocking
daily.
The
restaurant’s
opening
hours
were
really
limited
and
frustrating,
and
when
we
tried
to
have
a
dinner
in
the
restaurant
we
found
the
menu
really
limited
and
bland.
When
we
left
we
requested
a
bellman
to
help
us
with
our
luggage,
which
unfortunately
was
not
sent.
ALSO,
we
wanted
to
head
to
a
theme
park,
and
the
concierge
helped
us
arrange
tickets.
But,
he
sold
us
extremely
expensive
standard
tickets
(double
the
price!)
and
told
us
that
there
was
no
fast
track
option
-
which
unfortunately
at
the
end
of
our
day
trip
we
discovered
was
not
the
case…
consequently,
this
was
extremely
frustrating
as
we
the
experience
was
incorrectly
advertised.
Location:
Really
central
and
secure
because
the
street
is
sectioned
off
because
of
the
American
Embassy
so
lots
of
security.
We
regularly
bumped
into
celebrities
on
the
street
staying
at
the
hotel
opposite
for
PFW,
so
lots
of
exciting
action
and
a
central
location.
Lots
of
luxury
shopping
options
and
adjacent
to
the
Place
de
la
Concorde.
I
recommend
this
area!