(Translated by Google) We had made an appointment for my birthday present. The welcome was warm. We were welcomed by Stéphanie and Natacha. We started with a tour of 3 lounges (entrance, gentlemen's club lounge, wedding room and the large jewelry room). This flag ship has been decorated with a beautiful chic and modern decoration. For my appointment, the pre-selected models are immediately available. The trials were quick and pleasant with a little coffee, square of chocolates and macaroons with Place Vendôme printed on them. We celebrated the sale with 2 glasses of champagne. The shopping experience was taken care of from A to Z. Thank you for your professionalism. The Chopard house was a French family house, bought by a German family. This store can provide you with a quality shopping experience. (Original) Nous avions pris rdv pour mon cadeau anniversaire. L’accueil a été chaleureux. Nous avons été accueillis par Stéphanie et Natacha. Nous avons commencé par un tour de 3 salons ( entrée, salon gentlemen club, salle de mariage et la salle grande joaillerie). Ce flag ship a été décoré avec une belle décoration chic et moderne. Pour mon rdv, les modèles présélectionnés sont disponibles de suites. Les essaies étaient rapide et agréable avec un petit café, carré de chocolats et les macarons avec Place Vendôme imprimé dessus. Nous avons fêté la vente avec 2 coupes de champagnes. L’expérience achat a été soigné de À à Z. Merci pour votre professionnalisme. La maison Chopard étais une maison familiale française, rachetée par une famille allemande. Ce magasin peut vous offrir une expérience achat de qualité.

(Translated by Google) Incompetent after-sales service bracelet bought online for christmas 2021. Bracelet broken and poor workmanship recognized by Chopard in store in March. The Chopard SAV teams directed us to this store for a replacement. The store, for its part, sent us back to the online after-sales service. For more than 2 months we have been waiting for the replacement of the bracelet and no one is able to keep us informed of the status of the replacement. To date we have neither bracelet nor information. (Original) SAV incompétent bracelet acheté en ligne pour noël 2021. Bracelet cassé et malfaçons reconnue par Chopard en boutique en Mars. Les équipes Chopard SAV nous ont orientés vers cette boutique pour un remplacement. La boutique nous a de son côté renvoyé vers le SAV en ligne. Depuis plus de 2 mois nous attendons le remplacement du bracelet et personne n’est capable de nous tenir informé du status du remplacement. A ce jour nous n’avons ni bracelet, ni informations.

Awesome square!

The watches bring me back to a day when excellence in craftmenship mattered. While i couldnt purchase one at the time (didnt bring the money for that) still pleased.

(Translated by Google) Very disappointing, I was received by a man who was very pretentious and very sure of himself, I felt very uncomfortable and very embarrassed as if you have to be from the community to feel accepted (Original) Très décevant, j'ai été reçu par un homme qui était très prétentieux et très sur de lui, je me suis senti très mal à l'aise et très gênée comme si il faut être du milieu pour ce sentir accepté

Very elegant place for shopping jewelries. Nice and clean place. Friendly staff and strict securities.

Happy diamonds

(Translated by Google) A big thank you to Bin for his warm welcome, his kindness and his professionalism. (Original) Un grand merci à Bin pour son accueil toujours aussi chaleureux, sa gentillesse et son professionnalisme.

(Translated by Google) Spent today to change the strap of my watch (I admit, for the moment, not very well dressed) Super welcome !!! Like what there is no small customer ... Of course not within the reach of all budgets but it reminded me of the first time I visited in 2003 and the reception is always TOP !!! THANK YOU (Original) Passé aujourd'hui pour changer le bracelet de ma montre (j'avoue pour le coup pas très bien habillé ) Super accueil !!! Comme quoi il n'y a pas de petit client... Bien sûr pas à la portée de toutes les bourses mais ça m'a rappelé la 1ere fois où je suis passé en 2003 et l'accueil est toujours au TOP!!! MERCI

(Translated by Google) Very disappointed by the after-sales service of Chopard Place Vendôme and by the welcome of a young woman. 3 weeks to change the batteries of my watch... my son getting married in July, of course I wanted to wear it... it's shameful! Obviously during the sale of this jewel, professionalism was at the rendezvous!! (Original) Tres déçue par le service après vente de Chopard Place Vendôme et par l’accueil d’une jeune femme . 3 semaines pour changer les piles de ma montre…mon fils se mariant en Juillet , je souhaitais bien sûr la porter … c’est honteux ! Évidemment lors de la vente de ce bijou, le professionnalisme était au rendez-vous!!

(Translated by Google) Certainly the most professional and friendly welcome I have encountered at Place Vendôme. Certainly due to a company that has managed to stay on a human scale with a passionate team that takes care of its customers. Congratulations to you ! Would not change a thing ! (Original) Certainement l'accueil le plus professionnel et convivial que j'ai rencontré place Vendôme. Certainement due à une entreprise qui a su rester à taille humaine avec une équipe passionnée et aux petit soins pour ses clients. Bravo a vous ! Ne changez rien !

(Translated by Google) Top-of-the-range boutique, welcome and advice. Special mention for Stéphanie passionate about her job. A house that lives up to its reputation. (Original) Boutique, accueil et conseils haut de gamme. Mention spéciale pour Stéphanie passionnée par son métier. Une maison à la hauteur de sa réputation.

I replaced my watch’s strap. Maryna’s service was exceptional. I had only one day left in Paris and they didn’t have my color available. Maryna went above and beyond to get it for me and see me at the door exactly when they opened, all ready, so I could go to the airport on time. I’m so happy and can’t wait to come back for my next Chopard.

Our visit to the boutique for my partner's birthday was made memorable thanks to Maryna's exquisite attention. As soon as we arrived, she welcomed us with an elegance and warmth that immediately put us at ease, establishing an atmosphere that was simple, distinguished and friendly. With remarkable expertise and refined sensitivity, Maryna guided us in the selection of a sublime ring. His intuitive understanding of our tastes and his wise advice greatly facilitated our choice, transforming this experience into a moment of pure pleasure. Deserved 5 stars for top notch service.

A huge thank you to the Chopard workshop. Impressive efficiency which allowed me to recover my sized and rhodium-plated engagement ring in a very short time. A very nice Christmas gift.

We were welcomed into the store and immediately looked after our wonderful SA. The whole shopping experience was something that we thoroughly enjoyed. Thank you so much to the team.

Excellent service. Very obliging response from Mr Gil Da Costa. Very happy with the result.

After a good experience in August purchasing our wedding rings, my wife decided to buy me a bracelet for Christmas. She goes to this store and is recommended a blue leather bracelet topped with a silver piece. After payment, he is told that it is not silver but silver metal, that it is strongly recommended not to take showers with it because it is a changeable piece. She gave it to me for Christmas and explained to me the constraints of silver metal. In view of my professional activity, this subject does not suit me. From the 27th, we go to the store to exchange it for a silver bracelet. To our surprise, no men's bracelet is made of silver but only of silver metal and steel. We then request a refund because the bracelet has never been worn and my wife bought it less than 30 days before. The refund is refused by the store director, only a credit is possible despite a lack of advice on the quality of the product before purchase. By the salesperson's own admission, if I were to keep it and wear it every day it would deteriorate very quickly (1 to 2 months). I would still like to thank the two salespeople I had to deal with yesterday for trying in vain to obtain compensation for the damage from the store director.

Wonderful customer experience. Love the shop and the localisation. Great advice from Giles, thanks.

Magnifique boutique depuis les travaux de rénovation. Les vendeurs sont très attentionnés, experts et à l'écoute. On y est reçu comme une Reine !

(Translated by Google) Home zero, impressive to disturb the saleswoman who took care of me. She rolled her eyes every time I asked her to see a bracelet (4 in all I think is surmountable...). I preferred to leave and do my shopping elsewhere, or I was much better received. (Original) Accueil nul, impressionnant de déranger la vendeuse qui s'occupait de moi. Elle levait les yeux aux ciels à chaque fois que je lui demandais de voir un bracelet (4 en tous je pense que cela est surmontable...). J'ai préféré partir et faire mon shopping ailleurs, ou j'ai été bien mieux reçue.

(Translated by Google) A perfect 5-star welcome by Mr Gil Da Costa who, as a professional, advised us with patience and in a passionate and enlightened way. Just perfect. (Original) Un parfait accueil 5 étoiles par Mr Gil Da Costa qui, en professionnel, nous a conseillé avec patience et ce, de manière passionnée et éclairée. Juste parfait.

(Translated by Google) The girl who welcomed us was very helpful and kind Excellent contact with the customer (Original) La ragazza che ci ha accolto è stata molto disponibile e gentile Ottimo contatto col cliente

(Translated by Google) You have to look armored to be welcomed (Original) Faut avoir l'air blindé pour être bien accueilli

(Translated by Google) Magnificent renovated boutique. Very welcoming and warm team. A special thank you to Audrey and Océane for the good handling of my watch in after-sales service, and to the two receptionists who made me dream while visiting the store. (Original) Magnifique boutique rénovée. Equipe très accueillante et chaleureuse. Un merci tout particulier à Audrey et Océane pour la bonne prise en charge de ma montre en SAV, et aux deux hôtesses d'accueil qui m'ont fait rêver le temps de la visite de la boutique.

The happiness of feeling cocooned