Cold welcome, bordering on indifferent (like an impression of disturbing yet only client at the moment), I announce that I am looking for a hotel seen on the Selectour.com site, a hotel which once in the agency is found at a much higher price (normal given that it wasn't the same...) A mistake in the name surely due to a lack of involvement and desire to research clearly felt at the time. I already want to leave but decide to take it upon myself and continue to converse politely asking if the means of payment would necessarily appear on the documents and I am answered with a borderline accusatory air "yes, otherwise it's is falsification"... What is the point of going so far for a simple question... Given the price difference, I decide to leave and take the time to consult my friends before validating or not this new price and I barely get a goodbye, barely picked up my stuff that this person is already standing with his back turned writing... 2 stars, no more, no less. On the same day, hotel booked in less than 30 minutes (under the correct name this time and therefore at the price seen on site) with another Selectour agency in the city "Idées Voyage", with a smiling welcome worthy of the name.. .

(Translated by Google) The roadtrip proposal in Ireland was really not qualitative. Connemara was not on the program, a shame :( (Original) La proposition de roadtrip en Irlande n'était vraiment pas qualitative. Le Connemara n'était pas au programme, un comble :(

Listening agency, very helpful and very serious, I recommend it to you and I am delighted, thank you for your professionalism

dishonest agency which reserves names which are not the names of the clients. I received a shelter reservation from them for my accommodation and the name of the reservation did not match the customer's name. They: it doesn't matter... in fact it does because the customer caused damage. So be careful with this agency!!

I have been using this agency for several years to organize my trips. Annabelle is just incredible. A responsive team, attentive to its customers, professional. I recommend without hesitation.

Kind person, very smiling, serious and professional She advises you on your trips and helps you find stays that fit your budget. My stay was a success.

A friendly and professional team. Corentin listened to me, found the trip that suited me, and was incredibly patient. Thank you Corentin for helping me in my research for this trip for my daughter and me. For a next trip, I will be where to go!

We used this agency to book our honeymoon in the Seychelles and were very satisfied; they were able to respond to our request in a professional manner, with good value for money and always with a smile. I highly recommend it!

Under the advice of a friend, I went to this agency to book a vacation in Greece: Anabelle received me with a very warm welcome and organized everything from A to Z. Thanks to her, I had a wonderful Very relaxing vacation that has already put me in the mood to come back and plan a trip!

I recommend this agency in my neighborhood which is very professional and dynamic. Annabelle organized a last minute trip for us to the Maldives in December. The recommended hotel was great, thank you also for the help in the various procedures related to the health situation.

Excellente organisation de notre séjour à Lisbonne ! Écoute, réactivité, professionnalisme....tout a été parfait ! Nous recommandons +++

(Translated by Google) Super agency director, very nice hotel as in the photos, no problem to report (Original) Super directrice d'agence , hôtel très sympa comme sur les photos , aucun problème à signaler

(Translated by Google) I did not set foot there (Original) Je n'y ai pas mis les pieds

(Translated by Google) Avoid absolutely! I was initially very satisfied with the professionalism of Selectour when I booked a Cruise for the month of March. However, I had to cancel it because of the covid and even today the agency refuses any compensation. However, I was accommodating by offering to obtain a credit note rather than a refund (more than 1000 euros). Impossible to win the case and the agency is lying by distorting the order of March 25 as it sees fit, which clearly states that I am within my rights. She prefers to put the blame on the tour operator. No conciliation on the part of the agency and a clear refusal to apply the law. I also regret the lack of transparency, responsibility and foresight when just the day before, Selectour decided to maintain this cruise despite government measures and the pandemic context. (Original) A fuir absolument ! J'étais au départ très satisfaite du professionnalisme de Selectour lorsque j'ai réservé une Croisière pour le mois de mars. Cependant, j'ai été dans l'obligation d'annuler celle-ci à cause du covid et aujourd'hui encore l'agence refuse tout dédommagement. J'ai pourtant été conciliante en proposant d'obtenir un avoir plutôt qu'un remboursement (plus de 1000 euros). Impossible d'obtenir gain de cause et l'agence ment en déformant à sa guise l'ordonnance du 25 mars qui précise bien que je suis dans mon droit. Elle préfère renvoyer la faute sur le tour operator. Aucune conciliation de la part de l'agence et un refus net d'appliquer la loi. Je regrette également le manque de transparence, de responsabilité et de prévoyance lorsque la veille encore, Selectour décidait de maintenir cette croisière malgré les mesures gouvernementales et le contexte de pandémie.

(Translated by Google) We had a great stay in Les Ménuires! Thank you to the whole team who is at the top, as usual :) See you soon. (Original) Nous avons passé un excellent séjour aux Ménuires ! Merci à toute l'équipe qui est au top, comme d'habitude :) A très vite.

Very good support from Annabelle on several trips, always with valuable advice. I warmly recommend! 😊