1/5 Jie L. 5 months ago on Google
Do
not
recommend.
As
a
frequent
traveler
to
Bangkok,
my
loyalty
to
Rosewood
Bangkok
has
been
unwavering
for
the
last
three
years,
with
my
family
and
I
choosing
to
stay
here
multiple
times
annually.
Our
stay
in
October
was
split
into
two
parts,
and
the
experience
varied
considerably.
The
first
stint
was
acceptable
despite
minor
issues
with
the
blinds
and
TV
–
nothing
that
we
couldn't
overlook.
However,
the
second
part
of
our
stay
highlighted
some
concerning
missteps.
We
booked
what
was
advertised
as
a
two-bedroom
apartment,
expecting
a
shared
living
space
with
two
adjoining
bedrooms.
Instead,
we
were
given
two
separate
rooms
connected
by
a
common
door,
which
was
quite
misleading
and
not
what
one
envisions
when
booking
an
apartment.
Additionally,
we
were
informed
that
our
luggage
had
been
moved
and
was
awaiting
us
in
our
new
rooms,
but
this
was
not
the
case.
The
logistical
oversight
was
inconvenient
and
could
have
been
managed
better.
Moreover,
the
room's
location
on
a
lower
floor
subjected
us
to
relentless
street
noise,
which
proved
detrimental
to
a
peaceful
night's
sleep.
Given
the
hotel's
position
in
a
bustling
area,
this
was
an
unfortunate
but
significant
detriment
to
our
comfort.
We
brought
these
issues
to
the
attention
of
the
lady
butler,
only
to
be
met
with
an
indifferent
response,
devoid
of
any
actionable
solutions
or
alternative
offerings
–
a
reaction
that
fell
short
of
the
service
standards
we
had
come
to
expect
from
Rosewood.
The
redeeming
qualities
of
our
stay
were
the
morning
breakfasts
at
Lakorn,
where
Chef
Frank's
charisma
and
hospitality
shone
brightly,
providing
an
extensive
variety
of
excellent
local
Thai
and
Western
options
that
ensured
a
delightful
start
to
the
day.
Similarly,
the
cuisine
at
Nan
Bei,
crafted
by
Chef
Matthew,
remained
a
highlight
and
was
consistently
enjoyable.
Despite
these
positives,
the
overall
experience
was
marred
by
the
aforementioned
concerns.
As
a
regular
patron,
the
lack
of
consideration
for
a
loyal
customer
has
prompted
me
to
reconsider
my
loyalty.
It
is
with
a
heavy
heart
that
I
no
longer
recommend
Rosewood
Bangkok
and
will
seek
alternative
accommodations
in
the
future.
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