3/5 Rafsyam H. 2 years ago on Google • 54 reviews
The
receptionist
kept
us
waiting
for
too
long
without
bothering
to
inform
us
of
any
update
during
check
in.
They
could
have
told
us
the
cleaning
would
take
1-2
hours
so
we
can
go
about
our
business
and
come
back
later.
Instead,
we
waited
there,
expecting
a
15/30
mins
wait,
ended
waiting
for
more
than
2
hours.
We
followed
up
every
30
mins
just
to
be
dismissed
and
to
wait
again.
Another
thing,
they
have
water
problem
when
I
was
there.
Yet,
they
don't
bother
to
inform
the
guests.
When
I
was
in
shower,
the
water
supply
stopped.
I
immediately
went
to
receptionist
to
ask
about
it
and
only
then
I
was
informed
of
such
problem.
It
was
about
10pm
after
whole
day
trips.
That's
just
terrible.
We
are
a
guest
of
2.
There
was
only
1
towel
provided.
When
asked
a
out
it,
they
said
the
laundry
day
is
tomorrow
and
they
don't
have
enough
clean
towels
to
provide.
My
recommendation,
if
u
haven't
paid
or
haven't
booked,
go
for
a
different
hotel.