2/5 Belle M. 9 months ago on Google
For
the
amount
of
years
I
have
been
with
Dr.
Michael
Hirsch
I
have
never
had
a
complaint
until
today.
I
was
giving
a
referral
to
have
a
procedure
done.
After
finding
out
I
was
allergic
to
iodine
the
procedure
was
canceled.
I
was
advised
to
plan
with
my
primary
care
provider
and
make
another
appointment.
I
have
been
in
communication
Dr.
Nicole
Conway
and
things
were
going
well.
After
speaking
with
Dr.
Conway
she
wanted
to
prescribe
me
with
two
medicines.
However,
my
insurance
didn’t
cover
one
of
them.
The
doctor
sent
one
prescription
in
for
Prednisone
to
be
taking
the
day
of.
When
I
returned
the
doctors
call
I
was
directed
to
take
a
50mg
Benadryl
as
well
the
day
of
as
well.
The
day
of
my
appointment
I
saw
a
missed
call
from
Micheal
Hirsch
office
around
10:50am
during
non
regular
business
hours.
The
voicemail
left
directed
me
to
call
the
office.
Because
it
was
after
hours
I
had
to
leave
a
message.
When
I
finally
received
a
call
back
from
Dr.
Hirsch;
the
lack
of
patience
he
had
for
understanding
I
was
returning
a
call
that
simply
directed
me
to
call
the
office.
He
was
busy
arguing
with
me
claiming
his
office
had
never
called
me
when
my
records
indicates
differently.
He
was
busy
explaining
to
me
why
my
appointment
was
canceled
not
understanding
that
was
his
opportunity
to
direct
me
moving
forward.I
assume
perhaps
the
specialist
had
communicated
with
Dr.
Conway
informing
the
office
of
a
cancellation
I
never
received;
perhaps
the
missed
call
form
Dr.
Hirsch
was
in
regards.
I
ended
up
taking
the
two
pills
and
went
to
the
appointment
I
didn’t
know
was
canceled
for
the
2nd
time.
I
was
directed
by
the
specialist
to
admit
myself
into
a
hospital.
At
this
point
I
wasn’t
sure
of
what
to
do.
All
I
know
is
today
on
the
phone
Dr.
Hirsch
was
not
my
doctor
or
should
I
say
the
doctor
I
know.
I
was
already
in
distress
and
he
just
was
not
trying
to
hear
me.
After
the
frustration
had
escalated
I
was
trying
to
figure
out
what’s
next.
The
Dr.
then
tells
me
someone
from
the
office
will
reach
out
to
me
on
Monday.
I
don’t
know
what
patient
would
want
to
be
on
the
phone
with
their
doctor
just
to
be
on
the
phone.
I
was
simply
retuning
a
missed
call
and
wanting
to
know
after
taking
the
pills
what’s
next;
Customer
Service
in
all
angles
was
messy
and
I
just
was
not
be
treated
as
a
client
but
instead
treated
as
a
third
wheel.
Hopefully,
on
Monday
everything
will
be
resolved.