It's an entire store of crocs in all sizes and varieties. So if your into these shoes this is definately a must at the mall. Otherwise very centrally located in the mall. Staff are great.

Lisaurys gave amazing customer service! I wanted to buy the whole store! Definitely will be back to shop at this location.

Whoever was in charge of the store today, 11/17/21, at closing has horrible customer service and has a horrible attitude. I asked a question and the supervisor was like “alright, give me a sec. I’m doing something” and rolled her eyes. I told her I didn’t like her attitude, and she told replied she didn’t like me when I gave her no reason to be rude.We left at that point without buying anything they lost $150. GET BETTER MANAGERS/SUPERVISORS. The cashier was nice and pleasant. Also, I took my time building my shoes and when I got to the register they told me they had to remove all 26 charms. They removed both shoes when they could have just done one shoe and scan twice each charm because they were identical for both shoes. The same supervisor was like “well its more convenient for us to remove them all and scan them individually.” When I say horrible service i mean it.

Krisann was very helpful and attentive during our visit. She definitely went out of her way to assist us. Highly suggest and recommend this store. They have a lot of selection and store associates are very helpful and willing to go out of their way to help.

I was in & out, I was specifically looking for those venom crocs. Giselle attended me, she was very attentive, & patient looking for the size I needed, even double checked for me in the back. Thanks to her, it was a great & quick purchase !

Alejandra was great she gave us access to all the special and products.

Alejandra provided five star customer service to my family and I. For example, she helped us find everything we wanted. She is an asset to Crocs. More specifically, the Pembroke Lakes Mall Crocs.

Alejandra(Alexander) was an amazing associate and advised and educated me so well on my purchase. My whole family will definitely return to Crocs at Pembroke Mall.

Trenise as helped me tremendously with getting my crocs and designing my crocs with charms. All I did was tell her what I was looking for and she helped me vision come to life. I couldn’t have a much easier experience today!

Store has amazing staff. Zie was amazing, he saved the day when I was looking for some work shoes. 5/5 service

Alejandra was so helpful with me and my daughter. Honestly I’ve never received such great customer service! A lot of stores should hire people like her she’s very sweet and super attentive.

Great team with smiles on their faces closing on a Saturday night. Willing to help a grandma with Dino gear after a disappointment with dinosaurs ride in the mall. Way to go for customer service!

Never really been into crocs before but they have a great selection here and the customer service was awesome!

Just got a new Navy Blue pair (because I lost one pair when I flipped over on a JetSki in Miami lol) and got 4 Jibbitz for them (2 on each side).... thanks Crocs!

Great staff. Always willing to help with a huge selection of cross. Very colorful walls, well organized and clean

David was so helpful and patient with us that I would recommend that store to everyone all the staff members are so nice that make my shipping experience great I would come back definitely.

Large selection of crocs staff is very nice and helpful. Lots of stickers for every occasion… plus they give military discount heyyyyyy