Club Premier Four Seasons image

Club Premier Four Seasons

Travel agency

😠 Is a gotcha. The prices outside of the supposed membership are almost the same. Avoid at all costs. The service in the places is also bad. Supposed benefits turn out to be false. They are not responsible. People often mention service, membership,


Address

Centro Comercial Unicentro, Local 222 y 223,, 19 Calle 5-47, Cdad. de Guatemala 01010, Guatemala

Website

www.clubpremierfs.com

Contact

+502 2210 0101

Rating on Google Maps

2.90 (90 reviews)

Open on Google Maps

Working Hours

  • Friday: 9 am to 5:30 pm
  • Saturday: 9 am to 12:30 pm
  • Sunday: Closed
  • Monday: 9 am to 5:30 pm
  • Tuesday: 9 am to 5:30 pm
  • Wednesday: 9 am to 5:30 pm
  • Thursday: 9 am to 5:30 pm

Featured Reviews


Frequently mentioned in reviews: service (9) membership (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Tania F. 2 years ago on Google • 300 reviews
    Very bad, they lie about what they offer, don't buy it, don't be crazy, they offer things that they don't comply with and then no one is responsible for anything, once they get paid, the client is worth it to them. I requested 1 reservation more than 2 months ago, I already returned from my trip and they did not even communicate, I have traveled to 2 other places and I did not even take them into account because this is a scam, additionally there are no headquarters because no one is responsible for At least call to find out what's going on, it doesn't work, never buy it, a total scam, it's not cheap at all, they scam big time
    6 people found this review helpful 👍

  • 1/5 Adrian 2 years ago on Google • 19 reviews
    Is a gotcha. The prices outside of the supposed membership are almost the same. Avoid at all costs. The service in the places is also bad. Supposed benefits turn out to be false. They are not responsible.
    9 people found this review helpful 👍

  • 1/5 Selmy L. 2 years ago on Google • 22 reviews
    Terrible service, lately it seems like they are not making reservations, they never answer the calls, and when communication is finally achieved it is cut off, they almost never have availability in the hotels, they offer things that they do not comply with. Not recommended at all. They are not interested in providing good service to their customers.
    7 people found this review helpful 👍

  • 2/5 Alvaro Antonio Melgar Q. 2 years ago on Google • 31 reviews
    Bad service in reservations, ineffective in solutions and at the high cost of minimum membership, excellent service to the member. I am disappointed in the service due to the high cost of membership, the service leaves a lot to be desired. Recommendation if you make a reservation well in advance before arriving at the affiliated hotel, confirm that it is not enough to just book once.
    6 people found this review helpful 👍

  • 1/5 Daniel Y. 2 years ago on Google • 51 reviews
    We always ask for absolutely all the information. Never trust the word of these people, they are interested in buying a package that puts everything in writing and is very careful when paying or passing their cards.
    5 people found this review helpful 👍

  • 1/5 laura d. 1 year ago on Google
    (Translated by Google) They are scammers, they make you promotions and when you sign they show you another contract where they come from. Additional charges, no guarantees of anything. Do not accept any deal (Original) Son unos estafadores te hacen promociones y ya cuando firmas te muestran otro contrato donde vienen. Los cobros adicionales, no hay garantías de nada. No acepten ningun.trato
    3 people found this review helpful 👍

  • 2/5 Marleny De L. 4 months ago on Google • 38 reviews
    They take too much time in the talk (2 hours and 45 minutes and they say 90 minutes) where they roughly explain all the information about their memberships, they do not give anything in writing and digesting so much information about their options is complicated and in the end one does not enjoy the place. In my case I went with children and the children get desperate from the wait and you also have to watch them, you can't leave them alone. One in the talk with their grief. They require that you make the decision at the end of the talk whether or not to buy the membership and that is something that must be analyzed and see if it is really convenient since even if you are a member you always have to pay, fee, taxes, tips. One really must quote and analyze to see if there really is a benefit or not from being a member of the club. The hotel and its facilities are quite good, the pool water is very cold, the buffet is rich but not varied, 2 options. Table service charge.
    1 person found this review helpful 👍

  • 4/5 Byron V. 1 year ago on Google • 27 reviews
    Very good service, they offered me proposals for solutions to problems with my membership.

  • 5/5 Eduardo M. 1 year ago on Google
    (Translated by Google) The truth is very good, it seems to me a very good opportunity that you can take advantage of and be of benefit, thank you. (Original) Muy bueno la verdad, me parece una muy buena oportunidad a la que se le puede sacar provecho y ser de beneficio, gracias.

  • 1/5 sergio S. 2 years ago on Google • 2 reviews
    I am very upset about this “club” they convinced me to buy a share and offer noon and stars and then after when you book it’s too expensive and I have proof Also they just ruin my vacations because they treat you like you are not member I am paying a fortune and very upset if that decision
    5 people found this review helpful 👍

  • 1/5 Gloria 1 year ago on Google • 1 review
    Nothing is what they offer for pleasure and you try to cancel the contract and they do not accept you for pleasure time money is not worth it
    3 people found this review helpful 👍

  • 5/5 Maria O. 1 year ago on Google • 1 review
    I have used my membership several times with my family. The best thing about our program is the discounts we have received on packages such as the all-inclusive. As a mid-year promotion, we had a free night's stay at an affiliated hotel and that we can attend the courses. What's there for partners? EXCELLENT SERVICE
    2 people found this review helpful 👍


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