Plenty of street parking available, takes cash and card and serves food during the day and Tea till close. There are some cool seats in the windows sills, but otherwise a few two-tops line the walls with some comfy chairs to complement them. The music is chill and the ambience is great! And what a unique place...where else will give you free tea for simply picking up some trash from Grand Ave? It's this kind of stuff that's lacking in this world! Plus, the tea is DELICIOUS and thoughtfully steeped/brewed. There is a great selection available on the boards, but they also have a "build your own tea" area with lots of cool options to choose from. Not a tea expert? Totally fine, just ask all the questions you want, as the staff is friendly and ready to help. Plus, they're open late on weekends! Really dig this cool and unique space both for their tea and food offerings as well as the creativity and love for the community. Please swing by when you're in the area--definitely recommended! Just wanted to come back here and add that today I had the frittata with arugula salad and "seedy toast" and it was delicious!

Adorably quaint tea shop in Downtown Phoenix. This place is knows tea! They had a huge selection to choose from and each flavor comes with its own steeping instructions. I had the blueberry matcha with oat milk. It was just sweet enough and the blueberry didn’t overpower the matcha. The seats near the window are the perfect place to work remotely for a while, highly recommend.

This is the tea house I've been waiting for. It's a perfect mix of traditional tea service and modern, fun tea concoctions. The owner is extremely knowledgeable and very friendly. Service is always great, parking is free (unlike most other places downtown), and the ambiance is chill and welcoming. Seriously, one of my very favorite spots in Phoenix. Definitely check it out!

Such a great place to relax, hangout with a friend or alone. My Senior brought me here to share this wonderful tea cafe shop experience and capture it in her senior photos. Delicious tea.

I have never seen a business so catastrophically stab themselves in the foot - ChaCha’s Tea Lounge has been a favorite of mine and my friends for years. It was a bright, safe, and fun daytime place to hang out and have delicious teas and local baked goods. Now “Meraki” or whatever doesn’t even open until 11, and the space is dark. Who asked for a kava bar in place of our beloved tea lounge? No one I know. And word is that the former staff of ChaChas have all left due to new management. Not a place I’ll be returning.

I love that Cha Chas is a late-night friendly and relaxing place. It used to feel very homey, but the new renovations make it seem less so. They have a large bar now that dominates the space, getting rid of half the seating, and got rid of all the cute things they used to sell like tea sets, tea blends, and pins. There's also less of the plant entry way setup that I felt was so welcoming. I'm glad they kept the two window setting areas and hope that never changes. Maybe once they've settled in with the new bar setup, it will feel more cozy. Hoping for the best because I truly do love this spot which is why I still rate it so high.

I absolutely LOVE this place! Real nice chill vibe, the service is TOP TIER, and super friendly staff who is very knowledgeable of their teas. My first visit I had the Blue Monsoon. It was so good I had to order a second. My second visit I ordered the Brown Betty which is absolutely delish! I also tried the salted chocolate chip cookie, and my visit today I had the chocolate chip banana bread. Both were absolutely DELICIOUS!!!!! I saw that they carry lemon hibiscus bars, but they were sold out. I definitely want to try those out on my next visit. This will be one of my new go to spots.

My wife and I wanted a late night (9pm is late for us) coffee with pastries. We looked up a couple of coffee shops and came across this cute space. To begin with our experience, the hours are wrong online, they have new hours posted on their door. I'm not sure if it was because we came in 15 min before closing but the lady at the cashier seemed to be rushing us in a rude way. We ordered our drinks, I ordered a dirty Chai with oatmilk and my wife ordered their "earth day" (matcha with coldbrew). We have a habit of ordering our drinks with light ice only because regular ice tends to melt quick and dilute the flavor. Turns out this shop charges .50 more for light ice. I never understood why shops do that. We also ordered a couple of pastries, a pumpkin muffin and an oreo donut. They were good but nothing special. We also tried their coffee cake but again, nothing special. The shop itself is warm and inviting but I wasn't impressed with anything we ordered. I'm not sure if I'll be back.

The idea spot for a cup of tea and little conversation. Great service. I was greeted and welcomed and found my soothing blend for that time of the month called the monthly blend.

My wife and daughter made me go here and I was pleasantly surprised how much I liked it. The staff were very friendly and were genuinely glad that we were there (don't see that much anymore in other places). The donuts were great. Best of all, the tea was excellent! This review is written by a coffee addict who is looking forward to another tea at Cha Cha's the next time he's in Phoenix.

I love this feminist, progressive tea lounge tucked in the middle of an artsy neighborhood. I come here to meet clients as the space is quiet. I love the earthy feel and tea selection is enormous. They have anything and everything flavorful, fresh, craft tea. One of my favorite spots in Phoenix. Metered parking in the front and free parking in the back lot.

I’m obsessed. I really love the coffee shop atmosphere, but really don’t like coffee so a tea shop? Absolutely perfect for me. Plus they have the best matcha I’ve ever had in my life! :)

big homophobic energy; I did not feel welcome or safe there and will not be returning

This place is a gem! I ordered delivery from here yesterday and it was so delightful, it was the first thing on my mind this morning. Ordered delivery again today and purchased a beautiful matcha tea set with delicious matcha ready to prepare 💚🌿💚 Since I can't leave a review every day, I'm editing this one. Went into the shop today.. I could cry it was so magical. The products, art, energy and beautiful manager memorizes me. This is what a good business looks like. I couldn't be happier and more blessed by the experience. Thank you so much!!

The cha cha’s tea Lounge is my second time here, and I will be coming back! I have been looking for a healthy alternative to replace my coffee cravings, and the teas here are the ones. The range of teas and matcha drinks, hot or iced, is endless. The flavor combination is exquisite. You can create your own blend of tea with the available loose tea leaves they have in stock. They will blend your tea creation to make your drink. The first time I came here, I got the vanilla rose latte iced with oat milk and agave syrup, which was delicious! This time I got the sick puppy hot tea with natural honey because my throat felt a bit icky; the warmth of the tea helped smooth my throat, which made it feel better. The lounge area has a calmness to it with the natural plants surrounding the cafe, which is a great place to rest and relax and enjoy a great cup of tea.

They make one hell of a breakfast Sammy. The coffee was great as well. The inside was very chill with lots of great places to sit and work or chat. As a big boy I didn't feel to cramped like I do at some hip coffee places.

I love teas💚First tea place I’ve ever been too and got the kava calm . Environment is chill and loved the atmosphere. It’s so relaxing just sitting there chatting it up and got to sit by a window . The parking is in the back of the building

This is going to be a very hard pass for me and I don't recommend it to anyone else, at least not for food. I ordered the tot waffles, which in the pictures look delicious and it's something unique to the vegan breakfast game. Well unfortunately per the woman on the phone they are in-between management and have no way to update any menus at this time. So you'll need to order at your own risk, they no longer have potato waffles and you'll be getting frozen hash browns for 15 bucks instead. The guacamole was the worst I've ever had, reminded me of a poorly made version of the packaged stuff you can buy at the store. The carrot bacon was burnt and disgusting to say the least. My biggest reason for this rating was their bait and switch game was met with a "sorry, we're in-between management" and no refund was offered for the false advertising. I didn't even get into the fact the food was inedible or the rest of the side items were poorly made. I am honestly just flabbergasted and I'd recommend they shut their doors temporarily and clean house, then maybe just try bringing in a whole new crew and menu. This shouldn't even be operating if they're struggling this bad with quality and menus.

Absolutely wow. Quaint, peaceful, hip artistic little spot with an extensive matcha and tea menu. We ordered shakshuka hummus and the mcGregore from the all day breakfast and both were some of the yummiest things I've eaten in a while! We also got the matcha coconut rose latte and golden milk with cold brew, both great. It's mostly vegan with some dairy/egg options. Plenty of parking, seating options, but the vibe is the best. If I'm ever back in phoenix I'll make sure to revisit!

The best tea I've ever had!! I recommend trying the rose vanilla matcha latte. The flavors perfectly balance each other out plus the matcha is amazing. The staff is so sweet too and really know their tea! The area and outside of the shop are so cute. I 10/10 recommend trying cha cha tea lounge!!

Great staff great products I have been pleased every time I go it’s a must if you are in the area

Cha chas tea lounge is an amazing spot to grab a quick toast to go with an amazing tea or lounge for the whole day drinking tea and eating scones. Welcome to everyone and everyone should try it!

Such a great small cute little place! The owner was super nice and helpful. The tea is delicious it was our first time in we left with some fresh tea to make at home. Definitely worth stopping in.

Their blue dream blueberry matcha drink is a dream. I love it so much 🫐🍵😍💙💜 but why did they recently become cash only? My coworker showed up to pick up drinks for us on her break but didn’t have cash and couldn’t even get a drink ☹️

So many delicious tea options. It's hard to choose! All of their treats are vegan and the banana bread is amazing. You'll see me here most weekends!

What's not to love about one of the few places to get a solid cup of tea in Phoenix? Better yet, what's not to love when the entire staff is super friendly and there's a variety of amazingly tasty baked goods on offer? They're not fully moved into their new digs yet, but the service is still at 100%. Stop in, grab a tea, choose from a wide array of milk options if you're going for a tea latte, and convince yourself that tempting donut is health food because it's vegan.

Disappointed by the quality and the service. It definitely doesn’t live up to its hype. This is the worst tea and cake I’ve had. The pick up was chaos, the server didn’t remember people’s order, and you just go when they leave your drink at the counter. The london fog tea was so diluted, I couldn’t even taste the tea. It tasted like milk and water. The cake was so stale, and dry. Almost too hard to even cut into with a fork.

some of the best matcha i’ve had! so love that they have so many different varieties of matcha unlike most places!! it’s super cute inside as well.

The service is great, the tea is very good, they have local natural honey and the baked goods are some of the best I've ever eaten. The employee's and patrons seem to be good people. A young patron helped a homeless woman find a better place to stay since she did not feel safe at the local shelter she was at. This was my first time seeing such an act of love. I definitely recommend this place for the healthy food and good spirit residing there.

Great place. Really unique variety of teas and incredible baked goods. Try the vegan scones!

Great atmosphere, amazing tea and perfect for a good date if you're not wanting to do a meal date. Nothing like talking to someone over a good cup of tea.

Super friendly and has totally become my safe space. Always feel welcome :)

Great atmosphere and space to hang out. service was fast and my matcha latte tasted awesome. Thanks !

Cozy teahouse with a huge selection of hot and cold teas and there is always some kind of vegan pastry available.

Mmmmmmm Jasmine black creme mmmmmmmm

Amazing selection of teas - I have not seen this type of quality in a tea lounge since I moved back here from Oregon. Also, I promise you will die for the berry trifle. Amazing.

Definitely a great place to try. I loved it the girls working here are amazing. Hope you all enjoy it as much as I did.

Beautiful teas! I'm used to box tea and I'm ashamed of that. I got the Rose Macha and Jasmine Cream. Both are so delicious and packed full of flavor. Treat yourself and come here!

Best oolong tea and superb service. My daughter and I were in love with this cute little place. Coming back during our next visit to AZ

BeST TEA ever. Ever ever ever. Jasmine black creme is the go-to

I LOVE THIS PLACE! Excellent selection, knowledgeable and friendly staff, great, cozy location. I don’t drink so it’s awesome it has a “bar” feel and open late. It’s one of my favorite spots! 10/10 would recommend!

This place is a cozy spot with amazing drinks. I came here with my girlfriend and got the green desert and she got lavender vanilla latte. They have alternative milk options and snacks to go along with the drinks. This is a spot I would come back for tea and lattes.

Cha Cha’s Tea Lounge is a gem in Phoenix. The community there is incredibly inviting, open, and welcoming. Their tea - forgive my French - is freaking amazing. There is a tea for everyone here. Doesn’t matter if you are black, white, gay, non-binary, introverted, tall, have red hair, missing fingers, have extra toes, one leg, you get my point, Cha Cha’s is the place for you. I can’t think of a better place to go when I want to feel better and meet amazing locals. Peace.

Great tea and great atmosphere. Was served by Mac and she was the best. We will definitely be back when we're on this side of town.

Great menu of teas, they have iteams to nosh on. Friendly staff and great vibe.

Always has great reggae music playing, teas are all delicious and the staff are super friendly and outstanding service

They have so many different flavors and varieties of teas. They offer plant-based milks too which is a plus. They also have a good variety of vegan pastries.

Everyone is very friendly! It is incredibly clean, cozy and the service is phenomenal!!

Beat tea I have ever had

Really excited for a possible reopening!! Like if you’ve stopped by are curious or miss the place and it’s vibe. I used to drive down from Prescott, AZ to get some of their blends. I especially love the Kava blends ❤️‍🔥😩

The good: They have a spacious and shaded outdoor space with outdoor tables to enjoy your desserts/drinks. I tried the orange jasmine fruit tea with light sugar and thought it was very refreshing. I liked the pieces of orange pulp/chunks inside. Their drink menu offers a lot of options that include both caffeinated and non-caffeinated drinks. Their food selection includes desserts and a few savory snacks. Rather than cheese foam, they have signature "mousse." They also offer cool add-ons like agar pearls. Their drink menu offers unique combinations of flavors and ingredients that I haven't seen at other boba shops. The bad: The interior of the store is very small and there is maybe 1-2 tables inside for dining. There was no option to choose the size for my drink and there was no option to choose zero sugar.

Some places are just good food and drinks. Not often do you come across a business that's exceptional in every way. High standards, really care about their cliental. It's personal and professional service. And they put that kind of passion into their menu as well. I really like this place. Thank you ALL for just being so warm, inviting, caring, all inclusive and going above and beyond for everyone.

Relaxed and a chill place.....

Delicious food and sweet staff, It did take a bit of time to actually order but drinks were made fresh after ordering so that was to be expected.

again with trying something new!! cha chas was such a vibe!! the food was delicious, I had the lemon bars and salted chocolate chuck cookies. I ordered two drinks, vanilla chamomile tea and then (shocker) hibiscus lemonade. everything was ready fairly quickly and everything and everyone was so nice. def a hole in the wall type place right off 15th Ave and grand that I could see myself becoming a regular there. check it out fs.

Really great place to chill with good drinks and tasty bites. Super friendly and helpful staff will help you select your perfect tea or drink

Incredible charming! Delicious.

LOVED visiting this place! It was my first time visiting and all the staff were so kind and attentive. I visited with a friend and when we mentioned it was our first time we received guidance on drink options and flavor combinations. I loved their seasonal southern style sweet tea and my friend got a lovely concoction crafted per her requests of both interests and elements of surprise. I would love to come back to enjoy some of their menu meal items as I saw others enjoying their lunch that afternoon and everything looked so tasty. I look forward to my next visit.

Some of the best matcha I have had in Phoenix. Cute spot, friendly staff. They support local artists, and I love that they are almost completely vegan! Great prices, and just wonderful drinks. My new regular stop

i love coming here w friends when i’m downtown! :D huge menu variety, always a drink for everyone 🍵 i love the Strawberry Thyme Green Tea 🍓 the staff is always sweet and accommodating

While enjoying Grand Avenue Unification we stopped in for tea at Cha Cha's. Fantastic! I had a Green Desert Palmer (an iced beverage) that was tasty: matcha+green tea+hibiscus lemonade. I loved Cha Cha's and will definitely go back!

I love this place! I found it by accident waiting in line for a Friday the 13th tattoo event next door. The only matcha drink I’ve ever tried was the Starbucks one and I did not like it at all, which is confusing because I don’t mind green tea itself. I tried the blueberry dreams iced latte with oat milk! It combines blueberry matcha with vanilla. Let me tell you it was so so good I had to come the next day for it, and then the day after that, and then the next! I tried their Earth latte as well which was really good! The lounge itself is really cozy and I can imagine even cozier on a rainy day. :)

Delicious handcrafted teas. A huge variety.

Excellent tea lounge with friendly and warm staff. There are many different creative tea options and some fun seasonal pastries. The vibe inside is kind of a relaxed punk-rock rustic vibe and the baristas are creative, fun people.

They have the best tea, and a great atmosphere, I go almost every week. 10/10 would recommend

Perfect tea Everytime!

Great tea.

Amazing tea!! This place has a huge selection of teas and they can make many of their teas a latte or iced. Great customer service too! Give them a try!

Great service, was very knowledgeable and free to cater to my needs

Excellent selection, excellent service, and clean store.

Simply the best! The sausage they use is really sausage and not just an after thought. They are juicy and flavorful. The bread is so soft and delicious! Coffee?!! Yes, the coffee is amazing! The service there by the gentleman was very welcoming. Going there again for sure!

My favorite morning pit stop! A must for any tea fanatic.

I'm more of a coffee person but the teas here are really good. I got hooked to the matcha rose vanilla tea.

Tea is good. Service is cool. A little pricey. But its really awkward when the bitter owner is there spreading negativity and drama.

Loved this location the energy was great the woman who helped us was very nice and informative we actually came back for more within the hour!!!

Lovely little shop with a elegant ambiance. Huge tea selection and friendly people!

Best tea in Phoenix!! The selection is amazing and the staff is so sweet

The matcha drinks here are superb.

One of the best tea shops I’ve ever been to! Delicious teas & amazing customer service

Best place ever

This is such a nice spot to come grab a cup of Joe. I live a few minutes from here and drive by it every week. Glad I finally stopped by. Good coffee and pastries.

First time here and I asked for recommendations on the caffeine free teas. I got the winter pear and it was awful. I asked if I could a different drink instead and was informed "I can charge you another drink if you want another one." Disappointed.

Amazing tea and cookies, also service is great!

Delish, everyone is nice, if you see a flavor combo that's too good to be true...you're in luck! They are perfection. My fave is anything matcha, chai or don't worry tea happy 😊

Everyone one was nice. Drinks were ✨amazing✨ Definitely would be going there more often

Alot of great choices of teas

Tasty food and a very nice selection of teas.

So lovely!

My friends and partners had told me about this space for about a year now, and I finally went about 2 weeks ago. Not only was the barista on top of it, knew their menu, recommended the perfect tea blend for each of us but, the lounge itself was beautiful. I imagine it was probably THE hangout spot B.C.(before covid) The diverse artwork on the wall, the quirky and eclectic collection of teapots, french presses, and rad merchandise. The ambiance was so warm and welcoming which was perfect for the cold weather that night. I had the Kava w/ coconut milk & agave instead of water & honey. I also bought a blueberry lemon scone (not pictured). All of their pastries and treats are vegan! So if anyone was looking for a vegan friendly sweetie, look no further.