Dutch Bros Coffee image

Dutch Bros Coffee

Cafe Coffee shop Tea house Juice shop

Fun-loving drive-thru serving up customized coffees, Rebel energy drinks, cold brew, tea & more. People often mention drink, drinks, coffee, Dutch, location, time, love, line, friendly, amazing,


Address

2961 E Bell Rd, Phoenix, AZ 85032, United States

Website

locations.dutchbros.com

Contact

+1 541-955-4700

Price rating

$ $$$

Rating on Google Maps

4.60 (2.4K reviews)

Open on Google Maps

Working Hours

  • Monday: 5 am to 11 pm
  • Tuesday: 5 am to 11 pm
  • Wednesday: 5 am to 11 pm
  • Thursday: 5 am to 11 pm
  • Friday: 5 am to 11 pm
  • Saturday: 5 am to 11 pm
  • Sunday: 5 am to 11 pm

Featured Reviews


Frequently mentioned in reviews: drink (22) drinks (15) coffee (13) Dutch (12) location (12) time (11) love (11) line (10) friendly (10) amazing (10)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Jade N. 5 months ago on Google
    Dutch bros is the place to go for your little treat needs. The smiles from the broistas will always give you a little emotional boost and your drink will be fantastic every time. I LOVE the sticker drops too :)
    4 people found this review helpful 👍

  • 2/5 Tamara C. 10 months ago on Google
    I previously reviewed this stand a 5 star but had to change my rating after the last 2 experiences. This specific dutch bros is the SLOWEST stand I've ever been to. It wasn't always this way but we have now been here twice in the last couple months it has taken an incrediblely long time. This most recent time, there were maybe only 6 cars in front of us and we sat in line for almost 25 minutes. The first time we tried that walk up because drive thru was a bit busy and again we had over 30 minute wait even at walk up.
    1 person found this review helpful 👍

  • 2/5 Kevin L. 2 years ago on Google
    I’ve been coming here since 08 . It’s usually fine this has never happened to me before but it’s gotta be addressed. If I swallowed this my asophagus would’ve been cut open . I got a subpar gummy bear Red Bull drink tasted like red bull mostly. The loaf was good till I bit into this . Thank god I chew my food.
    1 person found this review helpful 👍

  • 5/5 Lena J. 1 year ago on Google
    Always love going to Dutch Bros. Here they were very friendly and though my drink was free, they still remade it for me ❤️ Thank you guys! Y'all are amazing even at other locations I have been 2 as well
    1 person found this review helpful 👍

  • 3/5 Holly 1 year ago on Google
    I ordered the Berry Energizer, not sure if this is it. Doesn't taste very berry. Wouldn't recommend it, if it is. And I remember coming here and the staff being so happy and friendly. Not the case tonight. Maybe she thought I was homeless because I rolled up on a bike with a backpack and asked to start with a water. That is just an assumption, may not be the case at all. The young lady may be having a bad day herself. However, I do appreciate the walk up window. Drive thrus discriminate against bike riders lol. Thanks for that.
    1 person found this review helpful 👍

  • 1/5 Killing Time E. 6 months ago on Google
    They won’t mix flavor into my soft top. Other stands will, regardless of how busy they are. I look at this as lazy and not satisfying to the customer. They’ll do everything to make customer happy except mix soft top with syrup.
    1 person found this review helpful 👍

  • 1/5 Deonna C. 8 months ago on Google
    Just got nitro on tap so didn't have to mix or make anything so super easy. However, I use the app to pay so WATCH OUT what your total is because they won't even ask you and will add their own tip for themselves. She asked if i was using the app to pay and scanned my phone and tapped a tip without notifying me when I usually tip or tip through the app. Shady
    1 person found this review helpful 👍

  • 1/5 Bryan R. 6 months ago on Google
    Lately they have been screwing up on the drinks. From giving me the wrong size (ordered a large was given medium). This time they lied about how they made my drink to my face. My drink was supposed to contain three total shots but they read my drink order containing only 1 shot. When I clarified what I paid and asked for they simply handed me the drink already made and told me it was fixed. I literally saw them do nothing to fix my drink. I always tip also. I will never come back here again!!

  • 1/5 Joe G. 1 year ago on Google
    Charlie the manager is horrible at multi tasking and prioritizing how to make a drink. She can't even mix a red raz rebel with out giving a half a effort.

  • 4/5 CNEGWOTCNE 11 months ago on Google
    Wonderful staff, but they can be a little too friendly. Their coffee is really good. Definitely recommend their Golden Eagle. The drive-through is usually busy and a mess. You can see trash on the ground and bees flying nearby. Also, for some reason, people really like throwing their straw wrappers out the window. There's literally a trashcan right next to the drive-through.

  • 5/5 Amanda W. 1 year ago on Google
    Great people amazing coffee. I love the Bob Marley. The pup cups are great! Plenty of cookies and cream for the fur babies to enjoy. Love when they support local businesses. I always go and share the love! Dinosaur egg with blended lemonade fin for the little ones.

  • 4/5 Jennifer R. 1 year ago on Google
    The vibe is always so happy or upbeat here. Doesn't matter if it's first thing in the morning or mid afternoon, it's great having someone chill taking your order or handing you your beverage. ✌️

  • 5/5 Ashley M. 5 years ago on Google
    Delicious drinks per usual! Dutch bros will always be my favorite drink stop! Steller atmosphere and customer service! Great drink options for children as well!

  • 4/5 Arekkusuba 6. 8 months ago on Google
    As always dutch bros is a nice place to go for drinks rather it be coffee or an energy drinks, its all good. I mainly get the blended rebels so I just go off whag others say about the coffee.

  • 5/5 Jackie D. 6 years ago on Google
    I love this location. The employees are extremely polite and the coffee is top notch. Lines are a bit long in the mornings during the work week but they move fairly quick.

  • 5/5 Grace E. 8 months ago on Google
    Employees are always super friendly and try to get everyone’s drink as quick as possible. I love getting the golden eagle chai!

  • 5/5 madison h. 6 months ago on Google
    Shout out for making me smile on my birthday. Hasn't been off to a great start and the guys did a terrible interpretive dance, gave me sprinkles, and made me laugh. Kindness really goes a long way ❤️💚

  • 5/5 daniel o. 1 year ago on Google
    Great coffee, friendly, fun staff. Not so sure why Google asks about atmosphere in a drive thru, but hey.. the atmosphere is always great in my Jeep, lol.

  • 1/5 j h. 4 months ago on Google
    I went in there drive thru which I thought like the other locations this place would have someone taking orders. Other wise I would have just parked and walk to the window. Well, this location literally was taking orders at the window where normally payment and pickup would happen. The 4 car short line would turn into a 35 min wait for me and trapped in my car because there was no way to escape. I had 20 minutes to spare before an appointment at Apple. They ate up more than any drive thru line should ever be. It was frustrating- I didn’t want coffee anymore but they forced me to wait because I couldn’t get out of line. Then the person at the window was neither phased or cared. I shouldn’t have ordered and knew it was a mistake as they slowly made my drink. I paid for it and came to the realization it would make me late beyond Apple’s grace period and drove off without my drink. I regret even supporting this place. I guess if I had no life I wouldn’t mind but I was visting from California I had to make my repair appointment since I was leaving the next day and needed my replacement. I lost 5 bucks. Never again. I deleted the app after I drove off. I will never give this company my coins again

  • 5/5 Michelle E. 3 months ago on Google New
    Coffee is always delicious and the dogs were happy with their pup cups

  • 5/5 Micah S. 3 months ago on Google New
    Did not catch the name, but was in town for my daughter being in the hospital and multiple times here the employees have been very caring and nice people. It means a lot.

  • 1/5 Kim B. 4 months ago on Google
    This location needs to relearn what Dutch Bros is about… My mom came to get a drink for her birthday but they denied her and made her pay all because she didn’t have the app?? Like are you serious it’s her birthday lol.

  • 5/5 Mrs M. 4 months ago on Google
    Love Dutch! Everyone is always kind and friendly. Yummy drinks. Better than the others.

  • 2/5 taylor n. 1 year ago on Google
    I love some of the baristas here but hate the double line, I get cut by multiple 50% of the time I come in line after waiting 15 minutes. The workers know this is an issue and it’s really annoying when you come here every day. Won’t come here daily or at all anymore for that reason. If you wanna stand in the heat, the walk up line is MAYBE quicker.

  • 5/5 J i. 2 years ago on Google
    Everytime I go to a Dutch Bros the customer service is amazing.My visit today was no different. The worker taking orders outside was friendly,and gave great drink suggestions. The workers at the order window were also lovely. I ordered a large UNICORN BLOOD,and it was amazing. I finally found my go to DUTCH BRO'S drink. Thank you guys for an amazing experience ☺️

  • 5/5 Antonio M. 2 years ago on Google
    Love Dutch. Never a bad experience. Great with letting me mix things up and try new things

  • 5/5 Msstrss D. 2 years ago on Google
    Love DB with all my heart. Coffee is delicious and generous portions. The staff is always super friendly and if you ever just can't figure out what you want either the staff will help or you can order a "Surprise Me"!

  • 5/5 Tammi M. 2 years ago on Google
    Friendly staff awesome drinks! Love my golden eagles!!! Do not sleep on that green apple smoothie!

  • 1/5 Viridiana Soto F. 2 years ago on Google
    I usually never give bad reviews. But I went to This Dutch bros yesterday the lady who took my order was nice until I went to the drive up to get my drinks. I ordered two drinks and two pup cups. The lady at the drive up handed us the drinks and told us we were good. We informed her she hadn’t given us the pup cups. And instead of saying sorry she just argued back and fort with my boyfriend saying she gave it to us. So lastly she ended up giving it to us. We haven’t even drove off and she was already talking to her coworkers about us how we “robbed” her. She could of at least waited for us to leave for her to talk bad about us.

  • 5/5 Jeff D. 2 years ago on Google
    Man do i love the rebel drinks! There are endless flavors to choose from too! I love getting the surprise because i have yet to try a bad flavor and they always find me a new favorite every time i visit. I'm getting thirsty just thinking about it!

  • 5/5 Sandra C. 2 years ago on Google
    I finally like a drink! The Golden Eagle-iced, kinda like a Macchiato but less sweet. Very creamy and most delicious!

  • 5/5 Jayme A. 10 months ago on Google
    Staff is always amazing! The coffee is amazing and our kids love the not so hot we come here religiously! Big thank you to the morning crew my husband is in love with your peach ring rebels with soft top and the amazing customer service we always get!

  • 5/5 Philip H. 2 years ago on Google
    The kids working this location work extremely hard to get you served quick. The location is next to a bowling alley so plenty of parking. Normal Dutch quality.of drinks and they have off duty officers in the evenings which keeps you safe...

  • 5/5 Breana B. 1 year ago on Google
    Best coffee shop around! The coffee is delicious and the staff are amazing. Make sure to get the app so you can get points towards a free drink. You don't even have to use the app to reload money like starbucks does. You can just scan it then pay and still get points! They also have fun stickers all the time! I didn't get any pictures to post this time but I will next time. I got a medium iced flapjack mocha (YUMMMMM) and I asked for no ice and to fill it up (additional charge) then add it to a cup of ice at home, it doesn't taste too milky and lasted me hours. I love it. I would drink it every day!

  • 5/5 Carpincho 2 years ago on Google
    This is one of those places that lift me up everytime I approach the take away window to order a a very good quality cup of coffee. Very young, vivacious, vibrant, smart employees most of them in their late teens years and early adulthood. A management well defined in their business objectives by bringing blossoming human freshness, ingenuity, boys and girls working as a team sharing their beauty on every cup of coffee they sell. It's a successful business and human story, well deserved 5 stars.

  • 1/5 Mz Dee V. 1 year ago on Google
    I would give this location a zero stars if I could. I have never had an issue with getting a flavored water which I pay for. I was informed at this location only by a very rude young man that they can’t do a flavored water. I have gotten a flavored water with ice previously and multiple times at this location. Extremely disappointed will not be returning to this location.

  • 5/5 Taylor W. 1 year ago on Google
    I tried the new Sweater Weather coffee iced and it was absolutely amazing! Great service, it was my first time using the Dutch Bros app and an employee helped without hesitation! The line was long but went pretty fast as well.

  • 5/5 Tangy T. 1 year ago on Google
    I’ve been coming here for a couple months now. The ladies at this location are always so nice and welcoming. But it’s really like that at every location we’ve been to. We moved from VA last year and noticed the DBs at 32/Indian school always had a super long line so we were curious, and wow I feel bad for people that are stuck with Starbucks and DD as their only options. These drinks slap. I switch between the caramelizer and double torture (hot, always hot, even in the summer) and my boy likes the iced golden eagle. Always friendly, especially the girl with the black hair and daisy dukes, don’t know her name, but she’s the best. And that long A line moves relatively quickly.

  • 5/5 msbusyblonde 1 year ago on Google
    Dutch bros will always be our family favorite for drive thru caffeine. They train their staff top notch. It's always a fun lively stop at any location in any state

  • 5/5 Randi B. 1 year ago on Google
    The "broistas" are always friendly and knowledgeable. The variety of drinks is awesome, everyone in our family can get something they like. And no matter what drink you get, it's always delicious. And if it's not, they'll remake it for you.

  • 5/5 John Mark P. 1 year ago on Google
    This THE PLACE FOR COFFEE! We don't go to Starbucks ever again as they don't like us Conservatives! My Mocha was tremendous! I highly recommend this place!

  • 5/5 John S. 2 years ago on Google
    What's cool about Dutch Bros goes beyond the iced drinks! The staff does their thing to keep it fun...and get you the BEST drinks... If you haven't ventured to the Secret Menu, do it...they have dreamt up some masterpieces!

  • 5/5 Mimi M. 1 year ago on Google
    Whoever does the hiring does an excellent job. Everybody is always cheerful and seem to actually care and connect with people. I know it's only for a minute or two but that can make the day a little better. Sometimes the lines are a bit long but we chalk it up to part of the experience. It was my daughter's sweet 16 and the person working the window made her this unexpected beautiful drink...I wish I had a picture...it was the sweetest gesture! My daughter's eyes just lit up and she had a big smile on her face. Sometimes it's the small things in life that can make a day:)


Call +1 541-955-4700 Open on Google Maps

Amenities


  • Pets
    • ✓️ Dogs allowed
  • Parking
    • ✓️ Free parking lot
    • ✓️ Plenty of parking
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Coffee
    • ✓️ Prepared foods
  • Accessibility
    • ✗ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Catering
  • Service options
    • ✗ Delivery
    • ✓️ Takeaway
    • ✓️ Drive-through
    • ✓️ Kerbside pickup
    • ✓️ Outdoor seating

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