3/5 Erosha A. 9 months ago on Google • 232 reviews
I've
been
a
regular
at
Dragon
Rolls
in
Pickering,
often
enjoying
their
all-you-can-eat
dine-in.
However,
my
recent
visit
for
takeout
on
August
8,
2023,
revealed
a
few
areas
that
could
use
enhancement.
When
my
son
and
I
walked
into
the
restaurant,
it
was
relatively
quiet
–
a
promising
sign
for
a
swift
takeout
experience.
We
placed
an
order
for
Chicken
Fried
Rice,
four
orders
of
Beef
Teriyaki
Rolls,
and
two
orders
of
Cheese
Wontons.
The
staff
courteously
informed
us
that
the
wait
time
would
be
around
15-20
minutes.
Unfortunately,
our
excitement
dwindled
as
we
patiently
waited
for
our
order,
only
to
receive
it
after
a
prolonged
45-minute
wait.
The
extended
wait
time
was
a
tad
disappointing,
and
a
more
accurate
estimate
would
have
better
managed
our
expectations.
One
aspect
that
caught
my
attention
during
this
visit
was
the
state
of
the
restroom.
While
the
overall
restaurant
was
tidy,
the
restroom
seemed
to
lack
the
same
attention
to
detail.
I
noticed
toilet
paper
scattered
on
the
floor,
which
indicated
a
need
for
more
consistent
maintenance
and
cleanliness
in
this
area.
Also
the
flush
lever
on
the
toilet
was
hanging
but
I
was
still
able
to
operate
it.
This
should
be
fixed.
When
we
finally
indulged
in
our
meal
at
home,
the
flavors
were
as
scrumptious
as
ever.
The
Chicken
Fried
Rice
was
a
delightful
mix
of
flavors
and
textures,
and
the
Beef
Teriyaki
Rolls
were
bursting
with
savory
goodness.
The
Cheese
Wontons
were
crispy
and
satisfying.
Unfortunately,
we
were
not
told
of
the
complementary
Spicy
Crab
Rolls
–
a
dish
that
clashed
with
our
preferences
for
both
seafood
and
spice.
It
would
be
a
great
improvement
if
the
staff
confirmed
such
additions
with
customers
before
including
them,
avoiding
any
food
wastage
and
ensuring
a
tailored
experience.
While
our
order
included
an
unwanted
surprise,
the
overall
flavors
of
the
dishes
reminded
us
why
we
keep
coming
back.
Here's
to
hoping
Dragon
Rolls
takes
these
suggestions
to
heart,
providing
an
even
more
remarkable
dining
experience
in
the
future.