Subway image

Subway

Restaurant Fast food restaurant Meal takeaway Sandwich shop Catering service

Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options. People often mention service, manager, location, sandwich, staff, quick,


Address

1822 Whites Rd N Unit #11, Pickering, ON L1V 4M1, Canada

Website

restaurants.subway.com

Contact

+1 905-420-8811

Price rating

$ $$$

Rating on Google Maps

3.70 (92 reviews)

Open on Google Maps

Working Hours

  • Friday: 9 am to 10 pm
  • Saturday: 9 am to 9 pm
  • Sunday: 9 am to 9 pm
  • Monday: 9 am to 10 pm
  • Tuesday: 9 am to 10 pm
  • Wednesday: 9 am to 10 pm
  • Thursday: 9 am to 10 pm

Featured Reviews


Frequently mentioned in reviews: service (8) manager (8) location (7) sandwich (6) staff (6) quick (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Kowle G. 1 year ago on Google • 10 reviews
    Great Employees and nice place to eat but the reason for this 1 star irate is because The debit machine is set up to ask for TIP upon cash out. The money collected from TIPS doesn’t go to employees!! The company keeps it. Horrible practice. Shame on you.
    5 people found this review helpful 👍

  • 1/5 Arjun K. 2 years ago on Google • 33 reviews
    Very bad experience. The lady was very rude and doesn't even know how to serve a customer. I asked her for a bread and she said she didn't have that. Then I politely asked what were my options. She just pointed her finger to the glass. I selected one and then she said she didn't have that as well. Then I said she could've told me the available breads in the first place. In the end she just threw the sandwich in front of me. As a courtesy I said thank you, but she ignored and walked away. I don't know what's wrong with her as I never had a bad experience from Subway like this, especially this one in Amberlea Shopping Centre.
    4 people found this review helpful 👍

  • 3/5 Shefali B. 5 years ago on Google • 644 reviews
    I come to this location pretty often, because it's close by and the quality of food and service is good. The ingredients always fresh and the store itself is always clean.

  • 1/5 Maria M. 8 months ago on Google • 118 reviews
    There was nobody else in the store except for me, the lady was preparing orders for pick up, she didn't even tell me why she wasn't attending to me and god she was so slow. If what I went to pick up was for me, I would have left without ordering. No apologies, sucky service. Will not return to that location.
    2 people found this review helpful 👍

  • 2/5 Aleena 9 months ago on Google • 21 reviews
    I came into this location on July 5th. Upon my arrival, there was no staff seen. I waited a couple of minutes at the entrance before I got service. I ordered a veggie delite, due to my personal food restrictions. The sandwich was okay but something tasted off. It wasn't until I got to near the end of the sandwich that I could clearly taste meat in my sandwich. The knife used for my sandwich was cross-contaminated with meat products! I fell horribly sick soon afterwards...
    2 people found this review helpful 👍

  • 1/5 A T. 3 months ago on Google • 33 reviews New
    This place needs food and safety training, employee was coughing like crazy and used her hands to cover it, didn’t think to wash her hands and then grabbed napkins and placed them in the toilet go bag
    1 person found this review helpful 👍

  • 1/5 R L. 2 years ago on Google • 6 reviews
    I have been trying to get a hold of the manager or owners several times by phone and can not get any one to pickup the phone. Finally a female answers the phone and I ask for the manager? Then she asks who's calling? I teller her my name and she acts like she is putting me on hold. The line goes dead. She just hung up on me. I have had someone buy $80.00 worth of subs on my subway app and need help by a manager. If the manager reads this please contact me. Thank you Disappointed.
    1 person found this review helpful 👍

  • 5/5 Owen G. 7 months ago on Google • 3 reviews
    It was amazing. The cookies melted in my mouth, and the crunch of the bread was very very good.
    1 person found this review helpful 👍

  • 5/5 Dilpreet S. 2 months ago on Google • 6 reviews New
    Sreyashi made one of the tastiest subs i have ever had.. I ordered a foot long was unsure of sauces. She was cool enough to make the sub as per my taste. It feels good when someone knows their work. Keep up the good work guys… 😊

  • 1/5 Doctore L. 1 year ago on Google
    Their prices in person are more expensive than prices in the app! Footlong is $2 more expensive in person. It’s not like the footlong is on special in the app or anything like that.

  • 4/5 Justin L. 11 months ago on Google
    Subway sandwich shop, decent prices, tables to sit. Long wait depending the time due to only having 1 staff member at most times.

  • 5/5 Markus J. 1 year ago on Google
    This is one of my favourite Subway locations! The staff are always extremely friendly and the food is tasty!!

  • 1/5 faith w. 1 year ago on Google
    This is by far the worst subway. The lady who works at this location is impolite and rude. She is the only one who works at this location and it is impossible to get through to a manager. If you ask for anything extra it won’t be given and if it is it’s with attitude.

  • 5/5 vimal v. 2 years ago on Google
    Very nice experience, clean ambience and friendly staff. Worth stopping there for quick lunch or snack and talk to respective person serving you your freshly prepared order. Owner was there too and ensuring that the order is served to perfection. Many Thanks for your service. Must visit.

  • 5/5 Gina L. 1 year ago on Google
    Very quick, efficient and pleasant service from Darvina. Go in a couple times a month to get a sub for my son’s school lunch and she always remembers my order.

  • 5/5 Patel V. 1 year ago on Google
    I am very impressed by the lady service. When I reached at subway she almost closed all units and going to end her shift, but as i was hungry so she welcome me and make me a delicious sub and welcome me very well. I would really appreciate that.

  • 5/5 Janet S. 3 years ago on Google
    Gurjeet is amazing. She knows my regular order of 3 subs as soon as she sees me! She's quick and efficient and very pleasant. Great, quick,fresh meals!

  • 5/5 Andrewocraven 2 years ago on Google
    Always good service, cant go wrong with any of the bread choices, convenient and quick.

  • 5/5 Jordy Y. 2 years ago on Google
    Polite staff, quick and easy.. Sandwiches were great!

  • 5/5 sukh s. 2 years ago on Google
    I really like environment of this store and staff was also friendly.. I really appreciate gurjeet kaur for putting her efforts to satisfy customers needs. The best sub I ever had in my life! Thnksss gurjeet♥️

  • 5/5 Ryan F. 2 years ago on Google
    I ordered a variety of sandwiches for my family, and they were completed satisfactorily and everything was fresh and delicious. I would certainly order from here again, and am very appreciative of the coupons that arrive in the mail. Thanks for an excellent dinner!

  • 5/5 VISHAL H. 2 years ago on Google
    It was worth to visit...! I recommend must Visit!

  • 5/5 Suman N. 2 years ago on Google
    Amazing service. Neat and clean ambience. Everything comes fresh and delicious every time.

  • 1/5 Dante D. 1 year ago on Google • 2 reviews
    I once had to go to that location for an interview as I was looking for work, (travelled all the way from Scarborough to Pickering by the way) and when I got to that location and told the manager I came for an interview, she did not care at all. She had a whole 5-7 min conversation with her coworker before the interview, and during the interview, she proceeded to have ANOTHER conversation with ANOTHER coworker. I felt so disrespected… Like how can you, as a manager, act so unprofessional like that? And how can you be a manager and not conduct an interview professionally?? I was so upset… it felt like a complete waste of time
    3 people found this review helpful 👍


Call +1 905-420-8811 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Coffee
    • ✓️ Kids' menu
    • ✓️ Quick bite
    • ✓️ Healthy options
    • ✓️ Vegetarian options
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Breakfast
    • ✓️ Counter service
  • Service options
    • ✓️ Dine-in
    • ✓️ Takeaway

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