Costa Coffee image

Costa Coffee

Cafe Coffee shop Coffee store

Counter-service coffee chain offering hot drinks, iced coolers, sweet snacks and sandwiches. People often mention Costa, coffee, service, good, parking, staff, drive, nice, amazing, minutes,


Address

Drive Thru Alperton lane off, Western Ave, Perivale, Greenford UB6 8AA, United Kingdom

Website

www.costa.co.uk

Contact

+44 333 003 5883

Price rating

$$ $$

Rating on Google Maps

4.30 (973 reviews)

Open on Google Maps

Working Hours

  • Saturday: 5 am to 9:30 pm
  • Sunday: 7 am to 6 pm
  • Monday: 5 am to 9:30 pm
  • Tuesday: 5 am to 9:30 pm
  • Wednesday: 5 am to 9:30 pm
  • Thursday: 5 am to 9:30 pm
  • Friday: 5 am to 9:30 pm

Featured Reviews


Frequently mentioned in reviews: Costa (15) coffee (14) service (14) good (11) parking (10) staff (10) drive (10) nice (9) amazing (8) minutes (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Ronan M. 1 year ago on Google
    Met clients for a meeting at this convenient location for us with parking. The clients were about 20 minutes late, the meeting went on for just over an hour. Checked my emails and messages in the car before leaving and my time there ticked over 90 minutes - I just received a £100 private parking ticket. What a joke - the place is in the middle of nowhere just off the A40 - nobody would park there and leave the site. We spent £25 and never left Costa. The cafe itself was average.
    2 people found this review helpful 👍

  • 5/5 Amanda K. 8 months ago on Google
    I’ve been coming here for about a year now and I have never had any complaints! Service is amazing, staff is very friendly and helpful. I also visited earlier today at 14.30 and was served by Jabir. He was lovely and speedy and he recommended us some new drinks that we hadn’t tried before. All in all, this is definitely my favourite coffee shop. 10/10 would recommend to anyone that’s looking for a nice coffee and a pleasant experience.
    1 person found this review helpful 👍

  • 1/5 Roshan 1 year ago on Google
    Location, staff and ambiance is nice enough. 1 start as they totally fail to inform you of a fine if you stay over 90 minutes with a car (I was there for 110 minutes). There is so much space for a clear sign outside and Costa and KFC are literally the only places to be. I contacted Costa and they totally shift responsibility to the parking site owner. Total joke. Shop owners should take some basic responsibilities to their customers. £100 fine for a place to have coffee unreasonable too.
    1 person found this review helpful 👍

  • 4/5 The man Of the h. 2 years ago on Google
    It's located coming off on Alperton Lane next to KFC which is convenient for people driving into London or after long journeys. It has a drive thru with a max height of 2m. It offers inside and outdoor seating and free parking shared with KFC The service is relatively good. It can be very busy especially the drive thru on weekends so sometimes it's easier to park up and go in or park outside on the main road on the side. (It's free)
    1 person found this review helpful 👍

  • 1/5 N F. 1 year ago on Google
    Just ordered a Toblerone hot chocolate at the drive through and it was like water. No chocolate taste not even milk. The drive through has been awful everytime I've come here and I won't be visiting anymore. Save your money and go to a different coffee shop.
    1 person found this review helpful 👍

  • 1/5 Mohammad M. 1 year ago on Google
    Staff are very good but food not fresh. I have just ordered almond croason it's hard, not fresh. Didn't enjoy it and ended in bin. You need to be sure you serve fresh food!
    1 person found this review helpful 👍

  • 5/5 H A. 1 year ago on Google
    I am yasmin and love alperton costa, this branch has the best customer services, very polite, pleasant and always helpful, food and drinks are top notch here
    1 person found this review helpful 👍

  • 2/5 Emily A. 1 year ago on Google
    I am a regular customer that visits this particular Costa. To be honest the place is absolutely amazing with great staff in place working together to deliver the best customer service. The food is not too bad but certain times the hot drinks don’t meet your expectations. Despite that the location is ideal for daily commuters and instore is rather cosy. There is just one issue that needs to be addressed. Nearly all the tables in this particular Costa are not stable. This could get rather catastrophic, especially for those ordering hot beverages as it can easily fall on you. This can be health and safety issues that need to be addressed by Costa as soon as possible.
    1 person found this review helpful 👍

  • 4/5 Rix K. 5 months ago on Google
    A welcome sight when driving into London with good parking space and drive through. The coffee was hot which does not always happen in Costa and the atmos was friendly. Loving the raspberry and Almond slice which was not dry but too small and sicilian Lemon muffin is also a good choice. .

  • 5/5 Martin E. 1 year ago on Google
    Expected it to be really busy due to its location next to the Hoover building and Hanger Lane Tube station. Nice quiet atmosphere.

  • 4/5 Claire D. 10 months ago on Google
    visited 16 june 2023 - ordered 2x frappes only at drive thru. we needed to park up and wait for them (only a few minutes). that's it.

  • 5/5 Ma D. 10 months ago on Google
    It was nice to stop here on my way to work. Plenty of parking which is important for me. A lot of sits inside and outside of coffee shop. Very good coffee and varieties of food from M&S. Enjoyed to stay here as friendly staff and got nice coffee. Definitely come back there.

  • 4/5 Peter t. 5 years ago on Google
    Great coffee shop. Paid parking nearby, free parking a bit further away Staff are well trained and polite. Open early (0600) till late in evenings; 2130. recommended.

  • 4/5 L 10 months ago on Google
    I hope this gets to the lovely lady who served me on July 8th 2023 around 2.45pm. I admit I have a fussy order and I like my drink in a specific way and she was so patient and helpful explaining what she can do for my order. She was so friendly & helpful. Great service excellent experience.

  • 4/5 Amy B. 6 months ago on Google
    The drive thru is always long, but the service is fast. You're not waiting a long time to get served. Coffee is always hot, and the toasties are delicious and also hot.

  • 5/5 Mohammed S. 11 months ago on Google
    I went to the Costa branch at 13B Alperton Lane, Perivale, Greenford, UB6 8DH, England, and I came across an Asian employee with yellow hair who was one of the best baristas I have ever dealt with in my life. Therefore, I would like to write an excellent review for that employee so that I can put it on Google. My experience at the Costa branch was excellent thanks to the amazing employee I encountered there. The employee was of Asian origin and her yellow hair highlighted her natural beauty, but more importantly, her outstanding skills in customer service. From the moment I entered the store, I was greeted by her warm and friendly smile. She was extremely nice and genuinely interested in meeting the needs of customers. She demonstrated a deep knowledge of the products and provided valuable recommendations regarding the coffee that would suit my taste. I truly felt that I was in superior care. It was not just her professionalism in service that caught my attention, but also her speed and efficiency in fulfilling customer orders. It didn't take long until I found myself in front of me with the delicious cups of coffee I had ordered. Honestly, I did not expect to be this satisfied with my experience. I was truly grateful to the amazing employee for her efforts and the care she showed towards her customers. I made sure to personally thank her for the excellent service she provided. I highly recommend visiting the Costa branch at 13B Alperton Lane, Perivale, Greenford, UB6 8DH. And if you happen to encounter the amazing employee there, be assured that she will bring you your favorite drink excellently and deliciously.

  • 5/5 HANA A. 10 months ago on Google
    Very nice place and so comfortable. Great customer service especially from the lovely team; Bushra, May, and their amazing manager Antonio:)

  • 1/5 khawar M. 4 months ago on Google
    Went their with family . Ordered Bubble tea mango flavour . Manager was there forget name . He is very rude . Tea was worst ever someone can get . The behavior was Very rudy . Left from there with broken heart . Never has this experience wity costa before .

  • 5/5 Izet R. 4 months ago on Google
    We bay cafe today me and my friend. Anthony made as a very good cafe. Here we always have lovely cafe. Very good staff and very good service and lovely cafe. Thankyou to this costa staff.... and Marry Christmas.....

  • 2/5 Mohamed M. 1 year ago on Google
    This morning I visited Costa Coffee, I ordered a flat white with extra shot of espresso, unfortunately my order tasted like latte. Not what I expected

  • 5/5 Raveen S. 1 year ago on Google
    The drive through here is so good. Love the service

  • 5/5 Mr. H. 3 years ago on Google
    Lovely place and amazing team

  • 5/5 Hamza M. 1 year ago on Google
    Coffee is just perfect. AC in place. Great if you are working remotely. Nice design.

  • 5/5 Meer munawar ali H. 2 years ago on Google
    Delicious coffee and snacks served here, plenty of space and ideal for meeting. staff are very helpful and professional 👏, Thank you Isabella and Adam for going an extra mile.

  • 5/5 NERJIS K. 1 year ago on Google
    This Costa is wayout of my place & usual ways, saw it on my way driving visisting my friend, who lives there Ealing, it took me 3hrs to reach my friend's house tired & exhuxted( this time drive may be a half the way to Scotland ) as there was a cycling Rally & therefore the road closure & the time consuming to arrive, I needed a buzz from the long driving so out we went to this very pleasant place,clean & Costa anywhere is my favourite place anyhow 4 espresso macchiato & relaxing. The place was very nice, clean & efficient service from a very friendly servicing waitress. Yeah it was worth the visit by pure chance

  • 1/5 Sandesh R. 2 years ago on Google
    Cannot stay more than 90 minutes if you have a car. I got fined £100. Very peaceful place to work but why there is a parking limit. Costa and third party parking companies need to sort this out as we paid for the service. Disappointed.

  • 2/5 J T. 1 year ago on Google
    The location and the place itself are very good and it’s very clean etc.. however if I didn’t drive off I would’ve returned my Coffee. Just wasn’t upto standards from other Costa Coffees unfortunately. May have been a one of as I don’t come here often but I won’t be coming back.

  • 5/5 Aiysha A. 2 years ago on Google
    Thank you to the lovely staff for their quick and great service today! I didn't even have to queue up - that was the cherry on top.

  • 5/5 thecatmeowgamerlikeandsubpeespeesiwouldhappyverryi 2 years ago on Google
    Best place ive ever been, Gave me and my friend free water and people were verry nice. First time coming here but not the lastP

  • 4/5 Jassen P. 2 years ago on Google
    Great setup and nice staff. Our drinks were served quickly but were not too great. The location is also a pain, as there is no way to access the branch from the other side of the carriage way without driving for miles.

  • 5/5 Naing Moe L. 2 years ago on Google
    Very helpful staff. Queried about allergy and was explained clearly

  • 5/5 Peter P. 2 years ago on Google
    Never got to go inside, but took loads of photos of my favourite football ⚽️ team

  • 3/5 Samer A. 2 years ago on Google
    I got American coffee and egg sandwich but both were not delicious. Need more focus on the test.

  • 5/5 Ion N. 2 years ago on Google
    I really love the vibe of this cafe , always welcoming and good organised. I will like to thank you Antonio for his service is always the best and his coffee art is just simply amazing. I come 6 days at week 😁 for the best FLAT WHITE CARAMEL AND LEMON MUFFIN 😎


Call +44 333 003 5883 Open on Google Maps

Amenities


  • Parking
    • ✓️ Free parking lot
    • ✓️ Plenty of parking
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Coffee
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Brunch
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Breakfast
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway
    • ✓️ Drive-through
    • ✓️ Outdoor seating

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