(Translated by Google) Incompetent and unpleasant. In addition, customer service is an abstract concept at home ... Prefer Zara, they are in front and they know how to trade and consider their customers. (Original) Incompétents et désagréables. De plus, le service client est chez eux un concept abstrait... Préférez Zara, ils sont en face et eux savent faire du commerce et considèrent leurs clients.

(Translated by Google) They turn the magic of Christmas into an absolute galley. We are guaranteed to have a return until Wednesday after Christmas. We arrive on Tuesday, and refused. Real liars! Mango, it's over for me. (Original) Ils transforment la magie de noël en galère absolue. On a la garantie d'avoir un retour jusqu'au mercredi après Noël. On arrive le mardi, Et refusé. De vrais menteurs ! Mango, c'est fini pour moi.

Top

Very nice home.

Cabin passage at the top! A caring saleswoman. The checkout process is less pleasant, a haughty salesman, zero smiles, we are at Mango not at Dior. I present an email with an Offer of €6 received in the morning and my birthday voucher valid until the day before my visit. The seller tells me that he can't make me offers because he doesn't see anything on his checkout and that Mango could fall on him, I didn't know that you torture your employees at Mango 😅 the aim of business being to make money trade and build loyalty, he ended up giving me my discounts reluctantly obviously.

(Translated by Google) Charming sellers who don't hesitate to advise and are always available! Delighted with my visit during the sales! (Original) Vendeurs charmants n’hesitant pas à conseiller et toujours disponibles ! Ravie de mon passage durant les soldes !

(Translated by Google) I am extremely disappointed with the store they are incompetent and rude in its entirety! ... Do not go there! (Original) Je suis extremement déçu du magasin ils sont incompétent et désagréable au complet !... Ne pas y allez !

(Translated by Google) Too expensive for nothing. (Original) Trop cher pour rien.

(Translated by Google) A big thank you to Stella for her efficiency and kindness! She took the time to help us find the sizes available and to find the suitable models and advise us; It was a very pleasant shopping experience thanks to her! The saleswoman at the cash desk was also very nice and pleasant as always; Continue Mango with friendly and efficient sales assistants like this who make all the difference in terms of service! (Original) Un grand merci à Stella pour son efficacité et sa gentillesse ! Elle a pris le temps de nous aider à trouver les tailles disponibles et pour trouver les modèles adaptés et nous conseiller; C'était une expérience d'achat très agréable grâce à elle ! La vendeuse en caisse était elle aussi très gentille et agréable comme à chaque fois; Continuez Mango avec des vendeuses aimables et performantes comme ça qui font toute la différence en termes de service !

This day I called the store for a problem with an order, I found a very friendly young person who told me to call back around 11 a.m. to contact her manager and gave me the following Customer Service So I call back at 11 a.m. incompetent manager who doesn't provide any help, only reproaching me, I find it regrettable given the recipe that the brand makes Finally I manage to contact customer service, having the chance to come across a very nice lady, she finally solves my problem When dealing with customers, you have to be more attentive in the store!! Regrettable

Rare very very rare. A real saleswoman. She doesn't jump on you and gives real advice. Plus she is very young. It's nice...I thought I was in a local store...and not a chain...well done

I'm going to buy a wallet for €12.99. Arriving at the checkout the saleswoman said to me: "ah yes there is a labeling error on certain wallets, I'm sure it's on that one. Ah well yes that's the one it's wrongly labeled, in fact it goes through at €15.99. Do you still want it?" 😶 Well yes I needed it, I had mine stolen the day before. But decency and commercial spirit would dictate that you leave it to me at the posted price. No mood to negotiate. Well, apparently at Mango, they are within 3€, and they don't know much about business...

I love this store. The staff takes great care: smiling, available, responsive. It’s a pleasure every time. Additionally, the merch. is very attractive! we want everything!! I just deplore the discontinuation of the Le Silence perfume range. Elegant packaging and delicate and refined fragrance.

(Translated by Google) Very good store with a lot of product interest and the products that are in store are at your disposal (Original) Très bon magasin avec beaucoup de produit intéressent et les produits qui sont en magasin sont à votre disposition

(Translated by Google) Top store, and the staff too. Thanks for the advice it changes from some stores. Very delighted! (Original) Magasin Top, et le personnel aussi. Merci pour les conseils ça change de certains magasins. Très ravie !

(Translated by Google) I came into the store today wanting to pick up a package. I went upstairs to the store (place to pick up packages), there was no one there, a sign said to go to the basement for any collection. So I went downstairs, the employee told me that there should normally be someone upstairs, so she called the employee. assaulted me saying word for word "thanks to you I got yelled at, I can't be everywhere upstairs". I've never seen such a lack of disrespect in a store. Very disappointed with this store which nevertheless presents quality products, hoping that this employee learns to respect her customers.... (Original) Je suis venue dans le magasin aujourd'hui voulant récupérer un colis . Je suis allée à l'étage du magasin ( endroit pour récupérer les colis) , il n 'y avait personne , une pancarte inscrivait de se rendre au sous-sol pour tout encaissement . Je suis donc allée en bas, l'employée m'a indiqué qu'il devait normalement y avoir quelque"un l'étage, elle a donc appelé l'employé. Je remonte donc , et l'employé devant m'encaisser, m'a agressée en me disant mot pour mot " grâce à vous je me suis faite engeulée, je ne peux pas être partout à l'étage " . Je n'ai jamais vu un tel manque d'irrespect dans un magasin . Très déçue de ce magasin qui pourtant présente des produits de qualité , en espérant que cette employée apprenne à respecter ses clients....

(Translated by Google) Thanks to the very nice seller. I bought clothes on sale unfortunately I did not know that it was private sales and who needed the store card to take advantage of it she created it for me on and I took advantage of the reductions I would go back with pleasure (Original) Merci à la vendeuse très agréable. J ai acheter des vêtements en soldes malheureusement je ne savait pas que c était des soldes privées et qui l fallait la carte du magasin pour en profiter elle me l'a créait sur et j ai profité des réductions j y retournerais avec plaisir

(Translated by Google) Very warm welcome at checkout. However, the children's floor is deserted. I came for an exchange of children's shorts when I found the saleswoman I felt that I was disturbing her. She told me that there were no more shorts and to go downstairs to get my money back. I still looked in the shelves and I ended up finding a dozen shorts corresponding to what I was looking for. Obviously the customer experience is not at the heart of the concerns in this store. I note all the same a point of honor at the reception at the checkout. (Original) Très bon accueil en caisse. Cependant l’étage enfant est désertique. Je suis venue pour un échange de short enfant au moment de trouver la vendeuse j’ai sentie que je la dérangeais. Elle m’a indiqué qu’il n’y avait plus de short et d’aller en bas en caisse me faire rembourser. J’ai tout de même chercher dans les rayons et j’ai finit par trouver une dizaine de short correspondant à ce que je cherchais. Visiblement l’expérience client n’est pas au cœur des préoccupations dans ce magasin. Je note tout de même un point d’honneur à l’accueil en caisse.

Un personnel très avenant, de belles collections , de très beaux sac à main

(Translated by Google) Good evening, I love this shop, it's magnificent.. there are a lot of interesting things.. there are beautiful clothes... it's a killer... it's presentable and clean.. they are welcoming... see you very soon, I hope with can't wait..... have a great evening.... (Original) Bonsoir j adore cette boutique c est magnifique.. ya beaucoup de choses intéressantes.. ya des belles sapes... c est une tuerie... c est présentable et propre.. ils ont accueillant... à très bientôt j espère avec impatience..... excellente soirée....

(Translated by Google) What a heavy atmosphere... What's going on? We feel a lot of tension, it's not particularly pleasant for the client.... (Original) Quelle ambiance pesante... Que se passe-t-il ? On ressent beaucoup de tensions, ce n'est pas particulièrement agréable pour le client....

(Translated by Google) We went, with my cousin, she bought a dress in black friday there, super nice cashier, smiling very polite! Thanks again ! (Original) Nous sommes passés, avec ma cousine elle a acheter une robe en black friday là caissière hyper sympa , souriante très polie ! Encore merci !

(Translated by Google) You have to pay attention to the labels. They don't correspond to the size of the clothes... I had a bad surprise trying it on at home... not great (Original) Il faut faire attention aux étiquettes .elles ne corresponde pas a la taille de l habits ... j'ai eu une mauvaise surprise en l essayant chez moi ....pas top

(Translated by Google) I love it, I always find beautiful clothes ☺️ (Original) J'adore, je trouve toujours de beaux vêtements ☺️

(Translated by Google) Friendly (Original) Sympa

(Translated by Google) Does not respect the sale price indicated on the article and makes double pay ... unpleasant saleswomen, not knowing the word "politeness". Ask customers to leave 30 minutes before closing time and refuse cash on the pretext that the cash register has already been made (1 / 2h before closing !!!) (Original) Ne respecte pas le prix soldé indiqué sur l'article et font payer le double... vendeuses désagréables, ne connaissant pas le mot "politesse". Demandent aux clients de sortir 30 min avant la fermeture et refusent les espèces sous prétexte que la caisse est déjà faite (1/2h avant la fermeture !!!)

(Translated by Google) Clothing store, not bad but a bit expensive. About a third of the store is devoted to men, although I believe it has been changed recently. There are comfortable clothes and underwear, as well as a little more dress and stuff. I regret that the sellers do not come to help more often. There are also shoes, jeans, ties ... (Original) Magasin de vêtements, pas mal mais un peu cher. À peu près un tiers du magasin est consacré aux hommes, bien que je crois que ça a été modifié récemment. Il y a des vêtements et sous-vêtements confortables, et aussi des costumes et des choses un peu plus habillées. Je regrette que les vendeuses ne viennent pas plus souvent apporter leur aide. On y trouve aussi des chaussures, des jeans, des cravates...

(Translated by Google) I just bought a few items in the Mango shop and I was lucky enough to be served / accompanied by a young lady (romance) who took the time through her listening, her questioning to precisely target my expectations and propose me articles adapted to my personality. Thing that I had not planned, I buy 2 items (1 dress and a blaser). Congratulations to her for her efficiency 😀😀😀er the team that always smile! (Original) Je viens d'acheter quelques éléments dans la boutique Mango et j ai eu la chance d'être servie/accompagnée par une jeune demoiselle (romane)qui a pris le temps à travers son écoute, son questionnement de cibler précisément mes attentes et me proposer des articles adaptées à ma personnalité. Chose que je n'avais pas prévu, j ai acheter 2 articles (1 robe et un blaser). Bravo à elle pour son efficacité 😀😀😀er à l'équipe qui a toujours le sourire!!!!

(Translated by Google) Always very friendly and available sellers. (Original) Vendeuses tjrs très sympathiques et dispo.

(Translated by Google) Nice saleswoman (Original) Vendeuse sympa

(Translated by Google) Super cute clothes, prices not very accessible, although you have to look well (Original) La ropa súper linda, los precios no muy accesible, aunque hay que buscar bien

(Translated by Google) I have never been so ignored in a shop. Greetings nonexistent, vendors crying and laughing among themselves ignoring customers. A salesman shouts even in the store "go I'm going to sleep downstairs!" I specify that "downstairs" is the whole sale for women and men .... What should we understand ... That the young salesman is tired and we have to leave? We still say goodbye when we leave and we are again ignoring. Too bad we can not put 0 Star. We will not come back and we do not advise especially !!! (Original) Je ne me suis jamais fait autant ignorer dans un magasin. Un bonjour inexistant, des vendeurs qui crie et rigole entre eux en ignorant la clientèle. Un vendeur crie même dans le magasin " aller je vais dormir en bas !" Je précise que "en bas" c'est toute la partie vente pour femme et homme.... Que devons nous comprendre... Que le jeune vendeur est fatigué et que nous devons partir ? Nous disons quand même au-revoir en partant et nous sommes une nouvelle fois ignorer. Dommage que nous puissions pas mettre 0 Étoile. Nous ne reviendrons pas et nous ne conseillons surtout pas !!!

(Translated by Google) Good products, nice collection, some a little expensive! (Original) Bon produits,belle collection, certains un peu cher !

(Translated by Google) Very nice sales advisers, of choice, well arranged store (Original) Conseillers de vente très sympas, du choix, magasin bien agencé

(Translated by Google) The staff are really attentive to needs and provide good advice based on research! (For the man part.) (Original) Le personnel est vraiment à l'écoute des besoins et conseille bien en fonction des recherches! (Pour la partie homme.)

(Translated by Google) selecting (Original) du choix

(Translated by Google) Lots of choices, interesting (Original) Beaucoup de choix, intéréssant

(Translated by Google) Excellent quality affordable prices (Original) Ottima qualità prezzi abbordabili

(Translated by Google) For some time the presentation has been much improved, and it's really worth it, because there is really very beautiful clothes, very classy and reasonably priced, Zara is now far behind (Original) Depuis quelques temps la présentation a été beaucoup améliorée, et ça vaut vraiment le coup, car il y a vraiment des très beaux vêtements, très classe et à prix raisonnables, Zara est maintenant loin derrière

(Translated by Google) Nice quality in price (Original) Joli qualite correcte en prix

(Translated by Google) Trade on two levels in the gallery of Cordeliers. (Original) Commerce sur deux niveaux dans la galerie des Cordeliers.

(Translated by Google) The seller yohan is very cute. :) (Original) Le vendeur yohan est très mignon. :)

(Translated by Google) I love this store a lot of e Choice (Original) J aime beaucoup ce magasin beaucoup du e Choix

(Translated by Google) Welcoming good quality (Original) Accueillant bonne qualité

(Translated by Google) Beautiful clothes (Original) De beaux vêtement

(Translated by Google) Especially for madam. (Original) Surtout pour madame.

(Translated by Google) unpleasant salespeople, and the cash is the ultimate smear for the customer ... we do not even look for a cashing !!!! As for the items of the balances, the DGCCRF would have had enough to do so the articles proposed dated from the "antique" time !!! (Original) vendeuses désagréables , et la caisse est le summum du dénigrement pour le client... on ne vous regarde même pas pour un encaissement !!!! Quant aux articles des soldes, la DGCCRF aurait eu de quoi faire tellement les articles proposés dataient de l’époque « antique »!!!

Today a very nice and friendly lady assisted me. I should have asked her for her phone number, so that's the only way I could possibly find her. (The one who was looking for a gift for his mother).

The store is big, I found everything I needed. I went there for an evening outfit and when it was time to check out, I found the perfect bag to complete my outfit thanks to the help of the cashier who was very kind I will come back thank you

I stopped by to change the size of a gift they gave me for my birthday. I was well received by the advisor with the beautiful brown curls I left with another item as I had my birthday voucher to use thanks to her see you soon Marie The Flower