Muebles Dico Puerto Vallarta image

Muebles Dico Puerto Vallarta

Furniture store

😠 Worst place to buy. If you expect irresponsible people and get your furniture 6 months from now, this is the place. People often mention furniture, service, delivery, prices, mattresses,


Address

PLAZA CARACOL, Av. Francisco Medina Ascencio Local 6 E, Los Tules, 48320 Puerto Vallarta, Jal., Mexico

Website

www.dico.com.mx

Contact

+52 322 224 3205

Rating on Google Maps

3.90 (142 reviews)

Open on Google Maps

Working Hours

  • Sunday: 11 am to 9 pm
  • Monday: 11 am to 9 pm
  • Tuesday: 11 am to 9 pm
  • Wednesday: 11 am to 9 pm
  • Thursday: 11 am to 9 pm
  • Friday: 11 am to 9 pm
  • Saturday: 11 am to 9 pm

Featured Reviews


Frequently mentioned in reviews: furniture (12) service (8) delivery (7) prices (7) mattresses (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 juan p. 3 years ago on Google • 20 reviews
    Worst place to buy. If you expect irresponsible people and get your furniture 6 months from now, this is the place.
    2 people found this review helpful 👍

  • 1/5 Steven H. 2 years ago on Google • 77 reviews
    The shame is, this could so easily have been a 5 star rating. We purchased a complete furniture set, the works. We specifically required soft mattresses. The delivery was actually a day early, with a 24 hr notification (5+ stars to the delivery team). After they left, we set our beds up, and realized that the mattresses were extremely hard. We called the store, and were told they were the mattresses we ordered. NO, they weren't! This began a three week ordeal of trying to get our refund (we bought proper mattresses elsewhere). Each rep giving a different run around. We are now stuck with mattresses we can't use. Guess we'll sell them on marketplace. Bloody liars, the lot of them
    1 person found this review helpful 👍

  • 3/5 helem i. 4 years ago on Google
    (Translated by Google) Furniture and household goods: bedroom mattresses, living rooms and sofas, dining rooms, at affordable prices and varied quality.👀👀👀👀 Staff attended and helpful with exceptions. Although your home delivery service is bad and has (Original) Muebleria y enseres de hogar: colchones recámara, salas y sofas, comedores, a precios economicos y calidad variada.👀👀👀👀 Personal atentó y servicial con excepciones. Aunque su servicio de entrega a domicilio es malo y tiene
    1 person found this review helpful 👍

  • 3/5 Jan M. 3 years ago on Google • 454 reviews
    Big selection of furniture but not very stlish and quality built. Ok for rentals or budget purchases

  • 5/5 Dee B. 1 year ago on Google • 143 reviews
    Had a great experience. Salesperson was not pushy, let me look around and showed me the different colors the product came in. If you are paying with an American card, you need to have your passport with you.

  • 3/5 Mike H. 5 months ago on Google • 105 reviews
    Furniture is quit cheap.. ikea like with higher prices.. after order No one the to communicate with about status of order

  • 4/5 Thomas Gabriel T. 1 year ago on Google • 100 reviews
    Nice furniture big selection competitive prices I will go back

  • 5/5 Duane M. 2 years ago on Google • 73 reviews
    Pleasant customer service. I will buy from them again.

  • 3/5 Zoni M. 10 months ago on Google • 47 reviews
    I’m glad I went in after seeing items online. Looked very different in person. Also a lot of the furniture was flimsy looking. And the prices were all over the place. I couldn’t find much rhyme or reason to the layout or what discounts actually would be honored. I think if you want furniture you should check out mom and pop stores, or boutique, and carpenterias. There were a few item I would like, but not for the price.

  • 5/5 Tanya M. 2 years ago on Google • 4 reviews
    Graciela from DICO was amazing with above and beyond service to help order and facilitate furniture delivery! The delivery service was the most rapidido and diligent I’ve ever experienced! The whole team went above and behind. thank you to all of them!

  • 5/5 Sirenita Airam Anele V. 2 years ago on Google
    Great selection, prices and customer service.

  • 4/5 Roger D. 1 year ago on Google
    Had many furniture items we purchased.

  • 1/5 Rosie H. 1 year ago on Google
    These people will steal your credit card information and charge you !!!!!!

  • 5/5 monserrat becerril s. 4 years ago on Google
    (Translated by Google) Nice furniture and customer service is good (Original) Muebles bonitos y la atención al cliente es buena

  • 1/5 Mary 4 years ago on Google
    (Translated by Google) I had a dreadful experience with this furniture store. After I ordered a bedroom and a game room, the employee made an error in the order that took me 4 months to correct after repeated calls to senoritas and young people without any customer service training. They are foolish, disrespectful, and arrogant. .. zero courtesy .. the bedroom set arrived with the boxes being dismantled, they did not close, and the room supposedly made of leather is very poor ... I do not recommend it ... I prefer to spend more, to have more quality. (Original) Tuve una espantosa experiencia con esta muebleria. Despues de que encargue una recamara y un juego de sala, el empleado cometio un error en el pedido que me tomo 4 meses corregirlo despues de repetidas llamadas a senoritas y jovenes sin ningun entrenemainto de servicio al cliente..Son majaderos, irrespetuorsos, y altaneros.. cero cortesia.. el juego de recamara llego con los cajos desarmandose, no cierran, y la sala dizque de piel es pesima calidad..No lo recomiendo....prefiero gastar mas, para tener mas calidad.

  • 1/5 Adela M. 2 years ago on Google
    (Translated by Google) Fatal ... I bought a chest of drawers, they told me I had to pay 370 pesos to have it delivered to my home because it was a third floor. We told them that we could pick it up in the store and they refused, saying that the chest of drawers had a guarantee and they would be responsible until it was in the place where it would be. The delivery men arrived today and said that they could not raise it three floors, they made them sign and left they did not even unpack it. And now that we unpack it, it has a blow which they wanted to cover by putting labels on it. (Original) Fatal... Compré una cajonera me dijeron que debía pagar 370 pesos para q lo entregaran en mi domicilio porque era un tercer piso. Les comentamos que nosotros podíamos retirarlo en tienda y se negaron diciendo q la cajonera tenía garantía y ellos se harían responsables hasta q estuviera en el lugar donde quedaría. Llegaron hoy los repartidores y dijeron q no podían subirlo tres pisos hicieron q firmaran y se retiraron ni siquiera lo desempacaron. Y ahora q lo desempacamos tiene un golpe el cual quisieron tapar poniéndole etiquetas.

  • 4/5 Jai S. 5 years ago on Google
    Nice options, no bar height tables though and thats what we are after.

  • 5/5 Mark B. 4 years ago on Google
    Good service and furniture at very good prices.

  • 3/5 Shayna D. 4 years ago on Google
    I buy furniture for rentals and the prices are reasonable but delivery is always 3+weeks

  • 2/5 Shayna D. 4 years ago on Google • 2 reviews
    Plaza caracol store says open online so I came from Bucerias and it's after 11am and store is closed. Delivery usually takes weeks or a month.


Call +52 322 224 3205 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
  • Offerings
    • ✓️ Repair services
    • ✓️ Assembly service
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✗ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping

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