3/5 Yahaira A. 1 year ago on Google
So….I
have
decided
to
edit
my
review
from
5
stars
to
3
after
my
experience
from
Saturday
until
today.
I
don’t
know
what
happened
between
Thursday
and
Saturday
but
I
have
not
enjoyed
certain
parts
of
my
stay
any
longer.
Three
out
of
your
Five
restaurants
are
extremely
disappointing.
They
are
lacking
in
customer
service
big
time.
Sad
that
your
hostesses
and
restaurant
waitstaff
make
guest
feel
like
second
class
citizens.
I
no
longer
plan
on
coming
back
to
this
resort.
I
am
still
extremely
appreciative
of
the
staff
members
I
mentioned
below
including
Paola,
Omar
and
Juan
from
building
7
swim-up
bar.
—original
review—Already
planning
my
next
stay!
I
am
oh
so
pleased
that
I
picked
the
MM
Punta
Cana
for
my
family
vacation.
This
resort
accommodates
family
and
adult
only
activities.
The
grounds
are
perfectly
kept
and
the
service
from
check-in
to
room
service
is
amazing.
They
provide
a
variety
of
options
for
eating
and
drinking.
Everyone
on
staff
has
been
wonderful,
friendly
and
helpful.
The
shows
and
activities
are
great.
The
performers
are
a
treat
and
extremely
talented.
Dominican
night
was
so
much
fun!
Our
majordomo
Arturo
is
fantastic.
Arturo
was
available
for
every
little
thing
we
needed
and
checked
in
on
us
regularly.
The
concierge
staff
was
also
a
wonderful
resource
to
us.
Thank
you
to
everyone
at
the
MM
Punta
Cana
for
making
this
trip
such
an
amazing
experience
but
a
specially
to
Arturo,
Chris
at
the
concierge
service
and
Maria
our
housekeeper
for
taking
such
good
care
of
us.
Wander
in
the
excursion
center
for
setting
up
an
amazing
day
of
water
activities.
I
look
forward
to
seeing
you
all
next
year.
Appreciate
you
all.
Thank
you!
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