1/5 ChristinaHalpren 3 years ago on Google
Yesterday,
I
was
supposed
to
get
my
food
delivery
between
18:00
and
20:00,
and
after
many
phone
calls
it
finally
arrived
at
23:30,
and
everything
was
completely
defrosted
and
warm.
The
butter
could
be
poured
out
of
the
pack,
not
to
mention
the
smelly
warm
raw
chicken
and
more.
Everything
that
should
have
been
frozen
or
chilled
had
spoiled
and
was
inedible.
It
had
been
packed
at
12:00
noon
in
a
regular
card
board
box
and
had
been
in
a
warm
car
all
day
until
delivery
at
23:30,
with
only
one
jelly
icepack
per
box
to
keep
it
cold.
By
the
time
it
came
to
me
it
wasn't
even
cold
to
touch.🤮
This
morning
my
husband
called
Sufersal
"customer
service",
and
they
promised
to
resend
our
order
today
with
fresh
foods
and
at
the
same
time
pick
up
the
boxes
of
spoiled
foods
from
yesterday.
That
fresh
order
should
have
come
between
16:00
and
18:00
today
and
now
at
21:50
it
has
still
not
arrived.
What
is
the
chance
that
this
food
will
still
be
fresh
when
it
comes?
😡Absolutely
appalling
way
to
treat
your
customers.
We
will
be
ordering
from
Hrezi
Hinam
from
now
on.
Their
food
comes
on
time
and
in
proper
cooling
boxes.
