SkinspaceUK Reading image

SkinspaceUK Reading

Laser hair removal service

😠 I have had a total of 19(!) regular laser hair removal sessions over the past 2/3 years at this clinic. The ladies are truly lovely, however, after my 19 sessions I was still very very hairy. I had no hairless patches what so ever. My hair growth had slowed down slightly, and my hair was slightly fi... People often mention hair, laser, sessions, treatment, removal, results, Caroline, clinic, recommend, money,


Address

22 Cross St, Reading RG1 1SN, United Kingdom

Website

www.skinspaceuk.com

Contact

+44 118 391 4916

Rating on Google Maps

4.00 (69 reviews)

Open on Google Maps

Working Hours

  • Saturday: 9 am to 5 pm
  • Sunday: Closed
  • Monday: Closed
  • Tuesday: 10 am to 6 pm
  • Wednesday: 10 am to 8 pm
  • Thursday: 10 am to 8 pm
  • Friday: 10 am to 6 pm

Featured Reviews


Frequently mentioned in reviews: hair (20) laser (16) sessions (14) treatment (12) removal (11) results (9) Caroline (9) clinic (9) recommend (8) money (8)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Maria M. 8 months ago on Google • 15 reviews
    I recently had a Hydrofacial and micro-needling treatment here and I couldn't be happier with the results. The skincare specialist was incredibly knowledgeable and took the time to explain each step of the procedure. What really stood out to me was the thorough aftercare guidance provided. Highly recommend!
    1 person found this review helpful 👍

  • 1/5 Ervis K. 2 years ago on Google
    I purchase 6 sessions and it’s been promised that I will get rid of all my lower arm hair. Every single time the treatment was done by different practitioner. Last 3 times the treatment last 2 minutes only. At the end Caroline told me I have to purchase more if I want to see the results that I been promised with 6 sessions. Unprofessional and unreliable management. They only want your money! Don’t recommend this place to anyone.
    3 people found this review helpful 👍

  • 1/5 Haute C. 10 months ago on Google • 6 reviews
    Please do not waste your time and money at this clinic. The treatment results are nearly non existent based on the quality of its execution and the “Help Team” dismisses the customer without even investigating the issue or giving the opportunity to the customer to discuss the outcome with the relevant therapist, even when the remaining treatment is outstanding, so please be mindful. The clinic is staffed by the employees who spread derogatory rumours towards each other as well as the customers, in order to cover their own shortcomings. They are extremely manipulative to force a customer to write a positive review on all available platforms to make sure their failures are covered. My personal experience has been appalling both on treatment results as well as a customer care as above. Please avoid.
    2 people found this review helpful 👍

  • 1/5 Nicole G. 1 year ago on Google • 4 reviews
    I had laser hair removal with this company, it is confusing because they advertise with different names but are in fact all one company. It is difficult to get an appointment because they sell hundreds of vouchers and then customers struggle to get suitable appointments. I unfortunately experienced a couple of staff who were unprofessional and rushed the process/appointment, leaving me annoyed and wanting to just leave the rest of my bookings. The last appointment left me speechless and frankly disgusted - first I had to wait 10mins for the staff to call me, thinking they were finishing a patient or cleaning, only to be taken downstairs by one of the staff who were standing at reception for the whole 10mins I was waiting. The room was filthy with other customers hair around and the bed was dirty. The glasses they make you wear are disgusting as well. The staff could've cleaned the room in the 10mins I was waiting but were instead just chatting in reception. Definitely not worth going, use an alternative salon if you have the choice!
    1 person found this review helpful 👍

  • 1/5 Boryana R. 1 year ago on Google
    They were doing laser treatment for toe fungus for my partner without even bothering to heal the infection before that! They are not doctors they are just using the laser and taking money from people. The offer says that they heal the toe nails within 12 months, but that never happened! We payed over £1200 for having no results at all. They were burning the affected area and never provided an supporting healing on the infection. We end up leaving 3-4 sessions for free to them, because they are not giving money back! This is not a clinic!!!!!! They don’t have doctors just trained people who just use the laser!!! I can also buy a laser and become a “doctor”! Don’t trust them!!! All people who is going there know that they are not giving money back even with day before notice!!! I will report you to all instances I know!!!
    1 person found this review helpful 👍

  • 5/5 Shahida H. 2 years ago on Google
    I have been with Skin space for over 2 years and have always dealt with the manager, Caroline. She has always been very helpful. She will go out of her way to make me feel comfortable. Would recommend this place to all family and friends.
    1 person found this review helpful 👍

  • 2/5 Charlene 6 months ago on Google • 7 reviews
    Laser hair removal doesn’t work. I hate to think how many sessions of laser hair removal I have had and still not hairless 30+, maybe more as started when they were called something else around 5-6 years ago!! Like other reviews I’ve now noticed, they tell you to keep going but it’s bit ridiculous now with no results. Feel like I’ve wasted a lot of time and money with them persuading me to keep trying. I also had tattoo removal for microblading on my eyebrows that worked well, and even made my actual eyebrow hair grow back.

  • 5/5 Stef A. 3 months ago on Google • 6 reviews New
    I had my first laser session with Poppy, she did a fantastic job at keeping me calm and made it an enjoyable experience 😊

  • 5/5 Hannah D. 5 months ago on Google • 3 reviews
    I’ve had 3 laser hair removal sessions now and I’m already seeing results. Poppy who's done my sessions has been super professional, polite and made me feel really comfortable.

  • 5/5 Imy A. 2 years ago on Google
    If you are thinking about booking with SkinSpaceUK, do not hesitate to book. The staff cannot do enough for you, the treatments are affordable and so effective. Lovely salon, I have been attending for around 2 years now and I would never go anywhere else! I have since referred numerous friends and family members who have now successfully started their laser hair removal journey!

  • 5/5 Ang H. 2 years ago on Google
    Great Treatment by Becky, she is very professional and knowledgeable. Amazing staff including Caroline, pooja and Amber, they always greet me with a smile. I was recommended by a friend who goes to SkinSpaceUK and I would definitely recommend to my other friends and family to go here.

  • 5/5 KM 1 year ago on Google
    Fantastic service and great effects from the laser treatments. I have now started buying gift vouchers as birthday presents!!! Thank you Caroline :o)

  • 5/5 Bali B. 2 years ago on Google
    I’ve been coming to this clinic for over two years and have found all the staff friendly and accommodating. I have always felt at ease and comfortable during my treatments with Caroline and will continue to come back because of the friendly and homely environment.

  • 5/5 Jennifer R. 2 years ago on Google
    Love the team at Skin Space, they are so friendly and patient, they always ensure you have a comfortable experience. Facilities are clean and tidy. I'm currently having laser hair removal and laser tattoo removal with Amber, she's always professional and knowledgeable. The results are really effective, I recommend! Thanks ladies, see you soon!

  • 5/5 Kirsty T. 2 years ago on Google
    I had micro derma needling on my face, Caroline explained exactly what would happen and any discomfort I might experience. My skin was fully cleansed and a mini peel was included in the treatment. I was also given full after care instructions and spf 50 to protect my skin. I experienced a bit of redness which was gone in a couple of days. I felt relaxed and assured during treatment.

  • 5/5 Louise C. 2 years ago on Google
    I had fat freezing recently with Pooja, she explained the treatment thoroughly and put me at ease, I was nervous as this was my first time. I was also given a warm welcome by Caroline at reception. The clinic is spotless and a lovely warm, friendly atmosphere and it smells amazing! I will be back soon!

  • 5/5 Marta W. 2 years ago on Google
    My last two hair removal sessions were with Amber & Becky and they were both absolutely brilliant! Super experienced, polite but most of of very thorough - made sure it is clear what they're doing and asked during treatment if I am comfortable with it. Will definitely ask for them next time I book something with Skinspace! Thank you ladies

  • 5/5 Magdalena B. 10 months ago on Google
    This review is so long overdue as I've been a client of SkinspaceUK Reading for over 20 months now. Team at SkinspaceUK Reading is absolutely fantastic! Caroline, Becky and Amber (in no particular order as they all are wonderful!) are super experienced, professional, polite and truly caring. I've been having laser treatments on different parts of my body and now have decided to give my face some TLC therefore I've have started hydrafacial (which is brilliant!) and I'm looking forward to my first session of microneedling. I trust this team completely. They always greet you with an honest smile on their faces and they are happy to explain each procedure to a great detail. They are also very accomodating! I've never felt rushed, uncomfortable or worried about anything. I have always felt I am in good hands and that my wellbeing is a priority. I will continue to come back to this clinic with this lovely team and will recommend them to anyone! The only thing I do regret is not discovering laser treatments and SkinspaceUK Reading earlier ☺️ SkinspaceUK Reading is also affordable, they do care for their clients. Big thank you to the whole team of SkinspaceUK Reading!

  • 5/5 Cristiana M. 1 year ago on Google
    Amber was brilliant and put me at ease throughout the whole treatment (as usual). She’s extremely professional and able to explain the different capabilities of different 3D treatments. I always feel relaxed and well looked after by her.

  • 5/5 Dr. Siyabend K. 1 year ago on Google
    Fantastic service, I have served by Becky (hope I spelt correctly 😅) and she was so nice and interested. I really appreciate her effort. Highly recommend this place.

  • 1/5 Charlotte M. 11 months ago on Google • 2 reviews
    I have had a total of 19(!) regular laser hair removal sessions over the past 2/3 years at this clinic. The ladies are truly lovely, however, after my 19 sessions I was still very very hairy. I had no hairless patches what so ever. My hair growth had slowed down slightly, and my hair was slightly finer, but there was certainly no hair reduction. When I questioned this, I was never really given an answer, just encouraged to keep going, and that it could take up to 25/26 sessions. At 19 sessions, and still no hair loss, I decided to try elsewhere. My new laser hair lady was absolutely shocked at what I told her, and assured me that it should most definitely not take that many sessions. From what she told me, yes skin space use one of the best machines, but the ladies weren’t using it on me correctly. I am completely gutted that I have wasted all my time, and a huge chunk of my money at this clinic. Since coming to my new clinic, I have had just TWO sessions, and am around 40% hairless already! Please don’t make my mistake, do your research on what machine is being used, and how it should be used. You should see hair loss (obvious patches where hair is not growing back) after every session.
    4 people found this review helpful 👍

  • 1/5 Sarwan L. 1 year ago on Google • 1 review
    I would never recommend this to anyone! They did my first 3 treatments horribly. She didn’t complete the whole area and then the receptionist said sorry to which she had told me she was going to give me 3 more sessions for £109(60% discount). However, when I came back she I had to pay for the rest of it like we discussed. We did not discuss that and I felt so scammed. Honestly don’t waste your money!
    1 person found this review helpful 👍

  • 5/5 Sarah T. 4 months ago on Google • 2 reviews
    Caroline's dedication to the removal of hair is such a gift to women! She takes the search for hair as a personal quest which is very reassuring as a customer. Thank you for CAROLINE.

  • 5/5 Sorcha W. 3 months ago on Google • 1 review New
    Great customer service, seeing fantastic results already and Poppy, Amber and Caroline are always so friendly and professional.


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