I had to stop by here because of the name of the establishment. I thought it was a great name and I wanted to support the business because of that. It was kind of hard to figure out how to pull up at first so I reversed in (don't do that) and that lady who helped me was super cool. The entrance to actually off continental (I believe is the street name). I drew a directions on a picture, which I'll post. Anywho, the lady who was working there was chill, nice and cool with recommending drinks. I liked her personality and she seemed to have a genuine smile while helping us... and I take five-ever to make choices, so her good attitude was appreciated. I got a white pistachio mocha and my nephew got a caramel frappuccino. He liked his drink and I liked mine a lot more than the Starbucks version of a pistachio something or another. You can actually taste the pistachio flavor with this drink. So this place definitely deserves its 5 stars. I really wasn't sure what to expect, I just liked the name and I'm glad I stopped by.

This is a cute drive thru hut. I ordered a chai latte with soy.....The woman working was professional and nice, I just did not enjoy the drink. Temperature was fine, just the taste was not giving chai latte with soy. UPDATE- The drive thru hut advised the brand of chai they use. That explains the taste. I will be back for another try!

I had the Mayan Mocha and it was delicious. Unique and fun. Great place to check out.

The lady got when I pulled up at order 420 drinks and she made sure that mine was perfect and she was cheery the whole time she's such a good employee I would have been pulling my hair out good for her she deserves a raise

Best drinks in town! From coffee to rose lemonade this is my favorite spot, the Thai teas are just as good (if not better) than the ones I had in Thailand! Owner is so efficient and kind. Seasonal drinks hit the spot! Prices are superb for quality!

Very sweet woman I ordered a iced caramel coffee with oat. I’ll and forgot to ask for it iced and she just made me an iced drink and gave me the hot coffee. Also the best iced coffee I’ve ever had.

This place is my favorite coffee shop. The peach green tea Arnold palmer they have for the summer is a must try. The milky way is my favorite go to hot drink though and I often go here multiple times a week.

Everything seemed fine at first. Then I reached the bottom of my coffee only to find a huge roach. 🤮🤮 I’m beyond disgusted, this has never and will never happen again. I wouldn’t return even if you paid me. Gross, Starbucks only for me thanks. Would definitely give 0 stars if I could.

Nice horchata latte with almond milk and friendly staff.

Best coffee and service in town! I absolutely love this place for my money coffee

My favorite coffee/ tea place ever & the service is spectacular , I’m in love with the Matchata hot or iced is fabulous!

We are traveling and we ended up in Reno, there weren't many coffee places around here so we went to Mugshot Expresso. The lady here is very nice, and the coffee is DELICIOUS!!! 10/10 would recommend:)

The absolute Best!!! The owner is such a sweet soul. And she makes the best coffee....PERIOD! Hands down, my favorite, above Human Bean and Starsucks.

Very friendly, and the coffee was great! I got a milky way and it was really good!

This place was absolutely amazing and probably my new favorite go to. They have a completely different set of drinks from all the normal coffee shops, the service is fast and amazing. If you go I highly highly recommend the matchatta. It's horchata mixed with matcha and is absolutely delicious and creamy.

The owner is very nice, the drinks are really 👍I have been getting my drinks everyday since Mugshots opened & I am always very happy with the consistent taste of the drinks. The service is fast & friendly.

Yummy coffee!! Always like to support local and my friend recommended me this spot. SO many options and non-coffee options. My go to - horchata latte with an extra shot and oat milk. Yum!

I was on the hunt for a Starbucks alternative, given how inconsistent they are, and Mugshots is definitely the winner! They are super friendly and helpful with recommendations. On my second try there, she remade my drink without hesitation because she said it just didn’t look right. I will definitely be back, and feel so much better supporting a small local business!