3/5 Dobrinca S. 4 months ago on Google
We
ate
here
before
and
even
though
most
of
the
times
service
was
a
bit
slow,
it
was
a
good
experience.On
Dec.
27th
we
had
dinner,
there
were
2
large
groups
of
ppl
at
that
time,
making
service
very
slow.We
waited
cca.
90
minutes
for
the
food.
1st
unpleasant
occurence:when
asked
how
much
longer
it
will
be,
the
waiter
said
x
minutes
and
that
he
is
sorry
but
he
is
not
to
be
blamed,
the
kitchen
staff
is
(
don't
throw
your
colleagues
under
the
bus,
we
are
not
interested
who
is
to
be
blamed).
2nd
unpleasant
occurence:
I
asked
for
the
gnocchi
but
in
the
menu
the
name
of
the
dish
and
picture
did
not
coincide
with
the
ingredients,
so
I
asked
what
it
contains,
he
said
it's
gnocchi
with
shrimps,
so
I
ordered
it.
After
waiting
90
minutes,
I
receive
gnocchi
with
shrimps
and
lots
of
curry,
I
hate
curry,
so
I
was
not
happy.
I
called
the
waiter
and
recommended
him
to
state
all
the
ingredients
if
they
have
wrong
information
on
the
menu
because
I
don't
like
gnocchi
with
lots
of
curry.
He
said:
"but
you
should
have
seen
in
the
picture
that
the
sauce
has
curry"
and
he
got
the
menu
to
show
me
the
picture.
I
was
furious
at
that
point,
I
told
him
that
I
will
switch
the
food
with
my
husband
but
that
his
reaction
is
very
wrong.
The
burger
that
my
husband
had,
was
not
even
good
(especially
for
60
lei
and
90
minutes
of
waiting)
and
too
raw
for
me,
but
I
still
ate
half
of
it.
When
receiving
the
check,
the
waiter
had
made
us
a
20%
discount
and
apologised,
but
still
he
said
there
was
no
way
he
knew
I
didn't
like
curry
(which
for
me
is
still
not
owning
his
and
the
business'
mistake).
If
the
staff
does
not
have
proper
customer
service
values,
it
should
be
thought.
It
is
not
fair
to
pay
good
money
and
walk
out
frustrated
and
hungry.