3/5 Mădălina M. 2 years ago on Google
We
visited
this
place
one
time
in
2019
and
the
whole
experience
was
really
nice
(rooms
5+6),
so
we
tried
to
return
in
2020,
but
the
pandemy
didn't
make
it
easy.
Now,
in
2021
we
finally
managed
to
return,
just
to
get
really
disappointed:
1.
Although
we
had
all
communication
&
confirmation
via
e-mail,
there
was
only
one
room
prepared
for
us,
instead
of
two,
as
agreed.
2.
The
second
room
we
got
didn't
had
soap,
only
some
shower
gel
in
the
shower
+
the
bathroom
had
a
sewer
smell
all
the
weekend.
3.
The
breakfast
buffet
was
barely
enough
for
the
people
staying
there.
4.
The
food
&
coffee
quality
was
really
low,
yet
the
prices
were
higher
than
in
the
closest
city,
Odorheiu
Secuiesc.
5.
As
we
were
staying
there,
we
were
told
we
had
20%
discount
to
the
adventure
park.
In
the
last
day,
after
checking-out,
we
didn't
get
the
discount,
as
we
were
not
staying
there
anymore.
To
conclude,
we
were
really
disappointed
with
this
stay
as
we
can
only
assume
that
everything
went
low-cost,
in
an
attempt
to
save
last
year's
lost
income.
Unfortunately,
practices
like
these
will
only
lose
customers,
not
attract
&
keep
them.
Hopefully
this
will
be
taken
as
a
constructive
criticism
and
coercitive
measures
will
be
taken.
4 people found this review helpful 👍